Sr. Technical Program Manager

Posted about 2 months agoViewed
United StatesFull-TimeMarketing Technology
Company:Channel Factory
Location:United States, EST, PST
Languages:English
Seniority level:Senior, 5-7+ years
Experience:5-7+ years
Skills:
LeadershipProject ManagementSoftware DevelopmentAgileArtificial IntelligenceCloud ComputingMachine LearningProduct ManagementSCRUMJiraCross-functional Team LeadershipData scienceREST APIConfluence
Requirements:
5–7+ years of technical program or project management experience in adtech, SaaS, or a high-growth engineering environment. Proven experience leading multi-disciplinary projects involving engineering, data science, and product teams. Strong background in AdTech or related domains (DSPs, SSPs, programmatic, measurement, or marketing platforms preferred). Technical fluency in software development lifecycles, APIs, data pipelines, and cloud infrastructure. Working familiarity with AI/ML concepts, LLMs, and agentic product development cycles. Deep knowledge of Agile, Scrum, and Kanban frameworks. Proficiency in Jira, Confluence, and/or similar project management systems (e.g., Trello, Asana, ClickUp, Smartsheet). Skilled in creating structured visibility for leadership through metrics, dashboards, and status reporting. Comfortable operating in global, remote-first environments, collaborating across multiple time zones and cultures. Exceptional verbal and written communication skills. Experience working with vendors and external partners. Understanding of media and measurement metrics such as VCR, CTR, CPM, brand lift, and attribution. Track record of working within global organizations with company revenues in the high six figures or above. Incredibly detail-oriented, with a bias for action, able to manage competing priorities. Demonstrated ability to influence and align diverse stakeholders without formal authority. Confident in holding tough conversations about scope, timelines, and quality with empathy and clarity. Deep appreciation for the human element in execution. Ability to travel for meetings, trainings, offsites, events, etc.
Responsibilities:
Lead cross-functional delivery of major technical projects spanning product, engineering, data science, infrastructure, and security. Design and maintain lightweight processes (e.g., RFCs, design reviews) that clarify scope, capture trade-offs, and keep decision-making transparent. Drive end-to-end program execution using Jira, Confluence, and/or other project management tools. Establish and uphold documentation standards. Partner with Product and Engineering leaders to define realistic timelines, manage scope, and communicate risks. Translate complex technical initiatives into actionable plans for non-technical stakeholders. Coordinate effectively across time zones and remote teams. Foster strong relationships with vendors and third-party partners. Support (and potentially lead) transitions of projects from third-party ownership to internal teams. Facilitate key planning ceremonies such as kickoffs, retrospectives, roadmap reviews, and quarterly planning sessions. Provide concise, data-driven updates to leadership and executive teams. Coach technical and product leads on planning discipline, estimation, and stakeholder communication. Balance empathy with accountability, keeping teams focused while navigating trade-offs. Demonstrate judgment in ambiguity and make decisions to maintain momentum. Promote human-in-the-loop principles as a force multiplier for collaboration, change management, and AI adoption.
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