Technical Consultant | Public Sector
Company:Ramp
Location:Washington, D.C.
Languages:English
Seniority level:Middle, 4+ years
Experience:4+ years
Skills:
OracleSAPRESTful APIsComplianceSaaS
Requirements:
- Experience working with public sector organizations (federal, state, local, or education) and managing relationships with numerous stakeholders
- Bachelor’s degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally within SaaS, fintech, or public sector technology
- Familiarity with public sector financial systems, ERP, or accounting platforms (e.g., Oracle, PeopleSoft, Workday, SAP, CGI Momentum or Advantage)
- Comfort with APIs, integration logic, and system architecture, and the ability to explain those concepts to non-technical, regulatory, and financial stakeholders
- Strong communication and relationship management skills
- Resourceful and proactive in navigating ambiguity and regulatory nuance
Responsibilities:
- Serve as a technical advisor to public sector customers and Ramp teams, guiding integrations, configurations, and system designs that align with public sector standards
- Partner with Customer Activation and Account Management to assess customer requirements and propose scalable financial solutions across ERP, HRIS, and API integrations
- Support customers in adhering to relevant regulations (e.g., FedRAMP, SOC 2, HIPAA, CJIS) and procurement policies while integrating Ramp into their ecosystems
- Participate in technical discovery to understand public sector ERP systems and workflows and design best-fit Ramp architectures that meet compliance and security needs
- Collaborate with onboarding specialists and implementation leads to support technical work-streams
- Troubleshoot integration blockers and guide customers through complex configuration decisions
- Partner cross-functionally with Product, Engineering, and Security teams to influence roadmap priorities
- Develop internal documentation and best practices that scale Ramp’s ability to serve public sector and other regulated customers
