Senior Sales Engineer

3-6 years of experience in a pre-sales, sales engineering, or solution consulting role Hands-on familiarity with APIs, CRMs, telephony systems, or workflow automation tools Understand enterprise sales cycles Comfortable building demos or lightweight prototypes Experience with AI, LLMs, conversational systems, or automation platforms (preferred) Background in enterprise SaaS or contact center technology (preferred) Proven track record of influencing large or complex technical deals (preferred) Experience presenting to C-suite and technical audiences alike (preferred)

Partner with Account Executives throughout the sales cycle Lead technical discovery sessions Design and present tailored demos, prototypes, and proofs-of-concept (POCs) Deliver clear, compelling technical presentations Collaborate with engineering and product teams Respond to RFPs, RFIs, and security questionnaires Own the technical validation process Gather and relay customer feedback