Synthflow AI

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Jobs at this company:

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🔥 Senior Go Software Engineer

Posted 9 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

At least 5 years of professional experience with Go, along with a track record of developing scalable and extensible systems.
Additional proficiency in Python and familiarity with infrastructure containerization, DevOps & MLOps tools (preferably GCP or AWS).
Extensive experience in creating and maintaining robust APIs and implementing advanced CI/CD pipelines.
A strong foundation in software engineering principles and a commitment to leading-edge practices including TDD, pair programming, and continuous integration.
Exposure to voice technologies like WebRTC and Twilio.
A background in AI, particularly around Large Language Models, Speech to Text, and Voice Synthesis applications.
Experience in AI-related fields, such as low-latency audio stream processing or leveraging LLMs in product environments.
Knowledge of distributed computing and cloud infrastructure at scale.

💡 Responsibilities

Design and enhance backend infrastructure focusing on scalability, performance, and reliability.
Implement features and maintain the systems that power our next-generation products.
Expertly manage concurrency and parallelism in Go using goroutines, channels, and synchronization primitives like mutexes and wait groups.
Develop robust networking and streaming capabilities, including experience with network programming, sockets, and protocols like WebSockets and WebRTC.
Lead performance optimization initiatives by profiling Go code, reducing latency, and efficiently managing memory and garbage collection.
Build fault-tolerant systems with strong recovery mechanisms and failover strategies to maintain service continuity.
Implement comprehensive logging and tracing using tools such as zap, klog, OpenTelemetry, and Jaeger to enhance monitoring and troubleshooting.
Apply Test-Driven Development (TDD) and engage in Pair Programming to ensure high code quality and promote team collaboration.
Participate actively in code reviews, offering constructive feedback to uphold code quality and adhere to best practices.
Stay informed on the latest in software development and contribute to the team's continuous learning and improvement.

Posted 9 days ago

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🔥 Customer Success Lead

Posted 9 days ago

📍 EU

🧭 Full-Time

🔍 AI

🔧 Requirements

5+ years in Customer Success / Account Management with 2+ years leading teams in B2B SaaS
Experience working directly with enterprise customers in a fast-paced, high-growth environment
Written and spoken English at enterprise‑exec level.

💡 Responsibilities

Lead & coach a team of 5 CSMs; set clear goals and run weekly reviews; build out SOPs and Playbooks to enable us to scale.
Scale the Customer Success function
Build dashboards and own your metrics for customer success, product usage, health scores, CSATs, renewals (we use Zendesk, Pylon, HubSpot, Metabase; change it, if you have a better stack)
Structure the feedback and turn it into actionable insights for the product team to act on.
Own the post‑sales funnel: onboarding, adoption, renewal, expansion.
Act as the strategic point of contact for key enterprise accounts, fostering long-term, high-impact relationships
Trace issues end‑to‑end - API calls, voice call logs, json logs, even model prompts - and fix them before users notice.
Report: Directly to the Founder

LeadershipData AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsMentoringProblem-solving skillsAccount ManagementReportingTroubleshootingActive listeningJSONClient relationship managementData visualizationTeam managementStakeholder managementProcess improvementAnalytical thinkingDebuggingCustomer supportCustomer SuccessSaaS

Posted 9 days ago

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🔥 Growth Marketing Manager, B2B AI

Posted 16 days ago

📍 Berlin

🧭 Full-Time

🔧 Requirements

5+ years of B2B marketing experience, with a focus on lead generation and conversion optimization
Proven track record of driving qualified leads and achieving measurable results
Expertise in B2B marketing tools and marketing automation platforms (HubSpot, LinkedIn, Google)

💡 Responsibilities

Develop And Execute B2B Growth Strategies
Optimize Lead Generation And Conversion
Leverage Data-Driven Insights
Omni-Channel Marketing Expertise
Demand Generation Campaign And Tactics
KPI And Unit Economics Management

Data AnalysisSalesforceCommunication SkillsAnalytical SkillsRESTful APIsSales experienceMarket ResearchData visualizationLead GenerationStrategic thinkingDigital MarketingCRMData analyticsCustomer SuccessBudget managementA/B testing

Posted 16 days ago

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🔥 Manual QA Engineer – Voice AI

Posted 27 days ago

📍 Europe

🧭 Full-Time

🔍 Voice AI

🔧 Requirements

5+ years of experience in software quality assurance, with a strong emphasis on manual testing.
Hands-on experience with test management tools such as Qase, Jira, Linear, TestRail, or similar platforms.
Basic working knowledge of databases (RDBMS or NoSQL) for data validation and integrity checks.
Familiarity with CI/CD pipelines and agile methodologies is advantageous.
Exposure to AI concepts, particularly prompting and conversational AI models, is a plus.

💡 Responsibilities

Develop, maintain, and execute comprehensive manual test plans and detailed test cases for Synthflow’s Voice AI products.
Perform exploratory, functional, and regression testing to uncover issues early and ensure product stability before release.
Collaborate with developers and product managers to deeply understand requirements and ensure thorough test coverage for all features and enhancements.
Identify, document, and manage defects using test management tools, ensuring clear, actionable reporting and tracking to resolution.
Provide actionable feedback to improve product quality, usability, and overall user experience.
Refine and enhance QA processes to align with agile development workflows, ensuring efficient and effective test cycles.

SQLAgileJiraAPI testingManual testingRDBMSRegression testingTestRailCI/CDQuality Assurance

Posted 27 days ago

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🔥 GTM Associate

Posted about 1 month ago

📍 EU, UK

🧭 Full-Time

🔍 Voice AI

🔧 Requirements

2+ years of marketing experience, ideally at a startup or other fast-paced org.
BA or equivalent professional track record.
Sharp written communication and extreme attention to detail.
Proven multitasker who needs minimal oversight.
Ready to roll up your sleeves—no task too small.

💡 Responsibilities

Execute team priorities and ad-hoc projects with the Head of Marketing.
Keep daily marketing ops moving across partnerships, launches, email, content, campaigns, and product marketing.
Grab problems, own them end-to-end, and ship.
Operate as a reliable, all-around marketing generalist.
Stay scrappy, self-directed, and solution-oriented—figure it out, make it happen.

Project ManagementContent creationAttention to detailWritten communicationMultitaskingCross-functional collaborationMarketingDigital Marketing

Posted about 1 month ago

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🔥 Technical Video Content Creator (Remote)

Posted about 1 month ago

📍 EU

🧭 Full-Time

🔍 AI Voice Assistant Platform

🔧 Requirements

Portfolio of tutorial videos is required—applications without video samples will not be evaluated.
Video production proficiency, including editing, sound, lighting, and screen capture.
Strong technical writing ability, especially for explaining APIs and developer tools clearly.
Excellent communication skills in English.
Ability to work independently in a fast-paced, remote environment.

💡 Responsibilities

Plan and script tutorial videos focused on API integrations and platform capabilities.
Produce and edit high-quality videos, including screen recordings and narration.
Collaborate with product managers, engineers, and support teams to identify relevant topics.
Publish and manage content across YouTube, our documentation portal, and in-app channels.
Analyze viewer engagement to continuously improve content quality and impact.

API testingContent creationREST APICommunication SkillsEditingScriptingEnglish communication

Posted about 1 month ago

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🔥 Content Manager

Posted about 2 months ago

📍 Global

🧭 Full-Time

🔍 AI, CCaaS, SaaS, B2B technology

🔧 Requirements

3-5 years of experience in content marketing
Proven ability to create high-quality white papers, case studies, and long-form content
Experience writing for LinkedIn and optimizing content for engagement
Strong writing and editing skills
Excellent collaboration skills
Experience in AI, CCaaS, SaaS, or B2B technology industries

💡 Responsibilities

Create white papers, case studies, and research-backed reports
Develop sales collateral like one-pagers and pitch decks
Run content for our LinkedIn company page
Work with leadership to craft posts
Manage and edit work from writers and influencers
Identify and close strategic partners

Cross-functional Team LeadershipContent creationContent managementCommunication SkillsSEOWritingMarketingEditingDigital MarketingCustomer SuccessEnglish communicationSaaS

Posted about 2 months ago

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🔥 Solutions Engineer

Posted 2 months ago

📍 USA

🧭 Full-Time

🔍 AI-powered phone agents

🔧 Requirements

3-5 years of relevant experience in technical implementation, customer success engineering, solutions engineering, or a similar technical customer-facing role.
Hands-on experience with APIs, CRMs, automation tools, technical integrations,
Experience or deep interest in AI/ML technologies and prompt engineering.

💡 Responsibilities

Lead the technical onboarding and implementation of Synthflow's AI phone agent solutions, including prompting strategies, API integrations, and customized setups.
Serve as a primary technical contact, troubleshooting and resolving integration-related issues.
Conduct regular check-ins with customer project leads and host technical workshops with customer engineering teams.
Proactively identify and execute the necessary actions to ensure customer satisfaction and success.
Collaborate closely with Synthflow's sales, engineering, and customer success teams to deeply understand and deliver on customer needs.

AWSProject ManagementSQLAPI testingREST APICI/CDTroubleshootingScriptingCustomer Success

Posted 2 months ago

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🔥 Account Executive (US Remote)

Posted 3 months ago

📍 USA

🧭 Full-Time

🔍 AI

🔧 Requirements

1-2 years of SaaS sales experience, with a track record of exceeding targets.
You’re great at outbound prospecting and managing full sales cycles.
You excel at building rapport with clients at all levels, from frontline managers to senior executives.
You thrive in uncertainty, think fast, and love solving problems.
You care about what we’re building and want to be part of shaping the future of AI.
You’re scrappy, self-motivated, and ready to roll up your sleeves to make things happen.

💡 Responsibilities

Actively hunt, find, and connect with potential customers across the US.
Own the full sales cycle—from the first email to signing the deal.
Understand client challenges and create tailored solutions using our AI technology.
Build and maintain strong relationships with key clients, acting as their trusted advisor.
Build and manage a strong pipeline, always staying a step ahead of targets.
Help refine and iterate on our sales strategy as we grow.

Communication SkillsRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceLead GenerationCRMSaaS

Posted 3 months ago

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🔥 Account Executive (Remote in EU or UK)

Posted 3 months ago

📍 EU, UK

🧭 Full-Time

🔍 SaaS

🔧 Requirements

1-2 years of SaaS sales experience, with a track record of exceeding targets.
You’re great at outbound prospecting and managing full sales cycles.
You excel at building rapport with clients at all levels, from frontline managers to senior executives.
You thrive in uncertainty, think fast, and love solving problems.
You care about what we’re building and want to be part of shaping the future of AI.
You’re scrappy, self-motivated, and ready to roll up your sleeves to make things happen.

💡 Responsibilities

Actively hunt, find, and connect with potential customers across the US.
Own the full sales cycle—from the first email to signing the deal.
Understand client challenges and create tailored solutions using our AI technology.
Build and maintain strong relationships with key clients, acting as their trusted advisor.
Build and manage a strong pipeline, always staying a step ahead of targets.
Help refine and iterate on our sales strategy as we grow.

Relationship managementSales experienceLead GenerationSaaS

Posted 3 months ago

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