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Solutions Manager

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💎 Seniority level: Manager, 5-9 years

📍 Location: United States of America

💸 Salary: 115200.0 - 172800.0 USD per year

🔍 Industry: Health Technology

🏢 Company: GEHC_ExternalSite

⏳ Experience: 5-9 years

🪄 Skills: SQLAgileCloud ComputingProduct ManagementQASalesforceJiraCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsAPI testingAgile methodologiesRESTful APIsData visualizationTechnical supportData analyticsCustomer SuccessConfluenceSaaS

Requirements:
  • Bachelor’s degree in Product Design, Engineering, Health Technology, or a related field.
  • 5-9 years of experience in digital health, MedTech, SaaS, or healthcare service delivery—ideally within a matrixed enterprise or startup ecosystem.
  • Demonstrated experience coordinating platform-based products across device, software, and service elements.
  • Concurrent experience should include Agile development methodology, at least a one (1) year experience with Agile software (such as Confluence or Jira) and three (3) years of experience working with cross-functional product development teams with experience writing product and technical requirements spanning clinical platform workflows and analytics
  • Working knowledge of interoperability standards (HL7, FHIR, DICOM), PACS/VNA environments, and payer/provider workflows in outpatient and value-based care.
  • Proficient in using agile software management tools and driving discovery-to-deployment cycles.
Responsibilities:
  • Deliver revenue-driving value propositions for key stakeholders and translate user, client, and operational needs into end-to-end requirement for solution experiences incorporating GEHC platforms, Caption AI, reporting systems, PACS/VNA, QA tools, and workforce enablement components and third-party solutions as needed.
  • Partner with cross-functional teams to shape technical roadmaps, workflow optimization, and platform configurations that support scalable delivery of screening and monitoring programs ensuring internal alignment around product strategy, roadmap and sprint cycle prioritization.
  • Own product-market fit assessments for novel technology solution components (e.g., scheduling, analytics dashboarding, PACS integrations)
  • Serve as the connective tissue between device, software, clinical, and non-clinical elements of the solution stack to ensure technical feasibility, regulatory appropriateness, and operational readiness.
  • Collaborate with design, engineering, and SQA to build high-quality products while coordinating with sales and operations to ensure customer success and smooth rollout of new features.
  • Own KPIs technical requirement definitions and support analytics team in designing dashboards to measure solution performance and inform roadmap evolution.
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