Fulfill customer service orders for mainframe z/OS customers related to CICS TS and related OEM software.
Provide primary support for CICS TS and related OEM software products.
Perform installations of OEM software products according to best practices and company standards.
Support customer partitions for annual operating system upgrade processes.
Assist project managers in migrating newly acquired customers.
Execute tasks associated with disaster recovery plans in cooperation with Disaster Recovery Services.
Adhere to ITSM change control procedures for fixes and upgrades.
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About Ensono
Ensono is your relentless ally, empowering IT leaders to transform their businesses by optimizing and modernizing mainframes, infrastructure, and cloud environments. We deliver managed IT services, ensuring clients operate efficiently today and innovate for tomorrow. Our broad portfolio spans mainframe to cloud solutions, all powered by an intelligent governance platform. We serve over 250 clients across financial services, healthcare, government, and retail, managing over 1 million MIPS and demonstrating deep expertise. Ensono is a recognized Microsoft Datacenter Transformation Partner of the Year, with award-winning certifications in AWS and Azure. Our global team of nearly 4,000 associates operates from headquarters in greater Chicago, with offices across Europe and Asia.
How We Work
Ensono embraces a global-first philosophy, encouraging associates to work remotely most of the time. You choose to work from home or in one of our offices, aligning with client needs. Our culture thrives on our core values: Honesty, Reliability, Curiosity, Collaboration, and Passion. We foster a people-first environment where your voice matters and continuous learning is celebrated. We champion diversity and inclusion through various Associate Resource Groups. Ensono has been Certified as a Great Place To Work across the US, UK, Germany, Poland, and India, reflecting our commitment to a supportive and empowering workplace.
Engineering at Ensono
Our engineers tackle complex challenges across a hybrid IT landscape, modernizing legacy systems while building cloud-native solutions. You will work with diverse technologies, from IBM mainframes and Power Systems to cutting-edge AWS and Azure cloud platforms. We drive automation through CI/CD pipelines using Azure DevOps, GitHub Actions, and GitLab. Infrastructure as Code is central, leveraging Terraform, ARM/Bicep, and CloudFormation. You will solve problems related to containerization with Docker and Kubernetes, and implement robust Identity and Access Management solutions with ForgeRock. Our technical approach emphasizes security, performance, and scalability, helping large enterprises navigate their digital transformation journeys.
Why Join Us
Drive real transformation for global enterprises, impacting how industries operate.
Work in a flexible, remote-first environment with unlimited paid days off.
Solve complex, hybrid IT challenges using a broad array of modern and legacy technologies.
Benefit from comprehensive development programs, including education reimbursement and sabbatical leave.
Join a Certified Great Place To Work with a culture of curiosity, collaboration, and continuous improvement.
Benefits & Perks
Unlimited Paid Days Off
Three health plan options; dental and vision insurance
401k with company match
Family Forming Benefit (fertility coverage, adoption/surrogacy reimbursement)
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance, or 529 College Funding
Sabbatical leave (after 5 and 10 years of service)
Wellness program
Flexible work schedule
Annual bonus plan based on company and individual performance