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Program Manager

Posted about 8 hours agoViewed

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💎 Seniority level: Manager, 5+ years

💸 Salary: 80000.0 - 85000.0 USD per year

🔍 Industry: Telecommunication and Renewable Energy Infrastructure

⏳ Experience: 5+ years

Requirements:
  • 5+ years of experience as a Program Manager or similar leadership role, ideally in engineering or telecommunications
  • Proven experience managing projects in OSP (Outside Plant) and ISP (Inside Plant) environments
  • Strategic thinker with the ability to manage complex programs and prioritize competing deadlines
  • Excellent leadership and communication skills to lead remote teams and foster collaboration
  • Strong problem-solving, conflict resolution, and resource planning capabilities
  • Proficiency in Microsoft Teams and Microsoft Office Suite (Word, Excel, PowerPoint)
  • Comfortable leading in a remote, fast-paced environment requiring initiative and independence
Responsibilities:
  • Manage multiple concurrent engineering and infrastructure projects, ensuring they stay on track with timelines, scope, and budget
  • Monitor program-level risks, dependencies, and change requests
  • Report project progress and KPIs to leadership and clients
  • Lead hiring efforts, onboarding, and offboarding of team members
  • Allocate and monitor workloads to maintain team balance and productivity
  • Conduct annual performance reviews, provide coaching, and promote professional development
  • Monitor timesheets, enforce accountability, and support corrective performance plans
  • Act as primary liaison with clients to manage expectations and resolve concerns
  • Investigate and resolve billing issues and discrepancies promptly
  • Uphold a high level of client satisfaction through responsiveness and problem-solving
  • Document and refine operational processes for consistency and improvement
  • Conduct quality control audits to ensure deliverables meet client standards and compliance expectations
  • Provide ongoing training for team members on tools, systems, and procedures
  • Maintain team alignment with company and client expectations through regular check-ins and compliance oversight
  • Leverage Microsoft Teams for daily communication and collaboration
  • Use Microsoft Word, Excel, and PowerPoint for documentation, reporting, and presentations
  • Ensure appropriate system access for all team members
  • Perform additional responsibilities as assigned by the Director of Engineering or senior leadership
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  • Have led successful local- or state-level public advocacy campaigns related to democracy, elections, voting rights and civil rights, including creating and managing campaign or annual plans, from conception through implementation and completion
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  • Lead the development of program plans, ensuring that timelines, milestones, and deliverables are met efficiently and effectively
  • Provide strategic guidance and input on voting rights and redistricting policy issues, helping shape the organization’s policy proposals and advocacy strategies at the state level
  • Manage the Program Associate to support their career progression and retention at Common Cause and provide guidance on election protection activities collaboratively through goal setting, coaching, and developing them towards these goals.
  • Supervise temporary staff, consultants, volunteers, and interns as needed, in accordance with Common Cause management standards, practices, and procedures 
  • Manage and delegate work to members of the organizing team to ensure team-wide goals are met 
  • Build and maintain strong relationships with key stakeholders, including community organizations, coalition partners, decision-makers, and advocacy groups in California to advance programmatic and policy goals.
  • Work closely with other teams, including communications, development, and advocacy, to coordinate cross-functional efforts in support of Common Cause’s mission.
  • Represent California Common Causein coalition meetings, public forums, and events, ensuring that program objectives are clearly communicated and aligned with broader advocacy efforts.
  • Collaborate with external partners to amplify programmatic initiatives and maximize the impact of Common Cause’s efforts.
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  • Support fundraising efforts by identifying and pursuing opportunities for grants, donor support, and other resources to sustain programmatic efforts.
  • Collaborate with the development team to ensure that program outcomes and needs are effectively communicated to potential funders and donors.
  • Manage the program budget, ensuring the responsible allocation and use of resources to meet program goals.
  • Oversee the logistical and administrative aspects of program implementation, including meeting coordination, event planning, and preparing materials for stakeholders.
  • Ensure that the program team has the resources and support necessary to carry out their work effectively.
  • Maintain accurate records of program activities and outcomes, providing regular reports to the Executive Director and other senior leadership.
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