Apply💸 80000.0 - 85000.0 USD per year
🔍 Engineering
- 5+ years of experience as a Program Manager or similar leadership role, ideally in engineering or telecommunications
- Proven experience managing projects in OSP (Outside Plant) and ISP (Inside Plant) environments
- Strategic thinker with the ability to manage complex programs and prioritize competing deadlines
- Excellent leadership and communication skills to lead remote teams and foster collaboration
- Strong problem-solving, conflict resolution, and resource planning capabilities
- Proficiency in Microsoft Teams and Microsoft Office Suite (Word, Excel, PowerPoint)
- Comfortable leading in a remote, fast-paced environment requiring initiative and independence
- Manage multiple concurrent engineering and infrastructure projects, ensuring they stay on track with timelines, scope, and budget
- Monitor program-level risks, dependencies, and change requests
- Report project progress and KPIs to leadership and clients
- Lead hiring efforts, onboarding, and offboarding of team members
- Allocate and monitor workloads to maintain team balance and productivity
- Conduct annual performance reviews, provide coaching, and promote professional development
- Monitor timesheets, enforce accountability, and support corrective performance plans
- Act as primary liaison with clients to manage expectations and resolve concerns
- Investigate and resolve billing issues and discrepancies promptly
- Uphold a high level of client satisfaction through responsiveness and problem-solving
- Document and refine operational processes for consistency and improvement
- Conduct quality control audits to ensure deliverables meet client standards and compliance expectations
- Provide ongoing training for team members on tools, systems, and procedures
- Maintain team alignment with company and client expectations through regular check-ins and compliance oversight
- Leverage Microsoft Teams for daily communication and collaboration
- Use Microsoft Word, Excel, and PowerPoint for documentation, reporting, and presentations
- Ensure appropriate system access for all team members
- Perform additional responsibilities as assigned by the Director of Engineering or senior leadership
Posted about 10 hours ago
Apply