Apply📍 United States
🧭 Full-Time
💸 160000.0 - 180000.0 USD per year
🔍 E-commerce, subscription
🏢 Company: Hungryroot👥 101-250💰 $40,000,000 Series C almost 4 years agoArtificial Intelligence (AI)Food and BeverageE-CommerceRetailConsumer GoodsSoftware
- 6-10 years of experience in a UX Research role
- Expertise in qualitative and quantitative research methodologies, including usability testing, interviews, surveys, behavioral analytics
- Proficient with research tools such as UserTesting, Alchemy, Fullstory, Figma, or Heap
- Experience using BI tools (e.g., Looker) to look up user behavior and identify relevant user segments.
- Effective communication and storytelling skills with the ability to present insights in a compelling and actionable way to cross-functional teams, stakeholders, and leaders
- Ability to advocate for user needs and while balancing business priorities
- Strong stakeholder management and ability to drive buy-in for research-driven decisions
- Strong collaboration skills with experience working closely with product managers, designers, and engineers
- Ability to synthesize and analyze data to generate clear, actionable insights
- Experience designing and executing research studies of various scales and at various stages of the product lifecycle.
- Expertise in both generative and evaluative research
- Strong data interpretation skills
- Define and drive the UX research strategy and align it with our business and product goals
- Plan and conduct qualitative and quantitative research to understand user behaviors, needs, and motivations.
- Synthesize research findings into clear, compelling narratives that inform product and business decisions.
- Establish best practices and frameworks for UX research
- Advocate for a user-centered approach , ensuring user insights help shape the product roadmap.
- Develop scalable research methodologies that balance speed with depth, ensuring insights drive continuous development.
- Effectively communicate findings to stakeholders, influencing decisions with recommendations backed by data.
- Analyze themes from customer feedback channels, such as social and customer care and integrate those into the product roadmap
- Lead benchmarking studies to track changes in the UX, satisfaction, or behavior over time to help the team measure the impact of product improvements and inform focus areas
Data AnalysisFigmaProduct ManagementUser Experience DesignProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesData visualizationStakeholder managementResearch skillsPrototypingA/B testing
Posted 5 days ago
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