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Senior UX Researcher, Security & Compliance

Posted 6 days agoViewed

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💎 Seniority level: Senior

📍 Location: EMEA, North America

💸 Salary: 95200.0 - 204000.0 USD per year

🔍 Industry: Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security

🗣️ Languages: English

🪄 Skills: Data AnalysisProduct ManagementUser Experience DesignAgile methodologiesResearchStakeholder management

Requirements:
  • Deep experience running mixed-methods research.
  • Strong stakeholder management experience - get buy-in from your stakeholders on the work you're doing, balancing short term work with long-term, strategic projects.
  • Experience working in a highly iterative, fast paced environment. Have the ability to pivot with sudden changes in direction.
  • Must have experience working on a developer tooling product, or partnering directly with developers.
  • Self-motivated and self-managing
  • Experience with workflows and tooling used by engineering, design and product teams
Responsibilities:
  • Become an expert on the users within your allocated area of coverage: know how they use GitLab, their pain points, their workflows, etc.
  • Collaborate with Designers, Product Managers and Engineers on research projects.
  • Conduct all stages of UX Research: identifying, planning, driving, conducting, analysing and reporting.
  • Use a variety of qual and quant research methods to apply to research questions.
  • Be an advocate for research with your stakeholders, guiding them on best practice and enabling them to conduct their own research where required.
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