Medical VA/Intake Coordinator
Company:Remote VA
Location:Philippines
Languages:English
Seniority level:Experience in medical administrative support or patient intake coordination
Experience:Experience in medical administrative support or patient intake coordination
Skills:
Microsoft Office SuiteCustomer serviceWritten communicationExcellent communication skillsVerbal communicationActive listeningData entry
Requirements:
Experience in medical administrative support or patient intake coordination Familiarity with EHR systems such as Epic, Cerner, or eClinicalWorks Knowledge of medical terminology and insurance processes Strong organizational and multitasking skills Excellent verbal and written communication skills Ability to handle sensitive patient information with discretion and professionalism Proficiency in Microsoft Office Suite, Google Workspace, and healthcare scheduling software Background in medical billing and insurance verification is a plus Previous experience in a remote healthcare support role preferred
Responsibilities:
Collect and verify patient demographic and insurance information Coordinate and schedule patient appointments Ensure accurate data entry and management of patient records in EHR systems Assist in checking coverage and eligibility for medical procedures Handle inbound and outbound calls, responding to inquiries Gather necessary medical history and documentation before consultations Facilitate communication between patients, providers, and insurance representatives Maintain confidentiality and ensure adherence to healthcare privacy regulations Assist with medical billing, claims processing, and other administrative duties
