Medical VA
Company:Global Medical Virtual Assistants
Location:Philippines
Languages:English
Seniority level:Entry, 1-2 years
Experience:1-2 years
Skills:
Microsoft ExcelMicrosoft Office SuiteCustomer serviceAttention to detailWritten communicationComplianceExcellent communication skillsVerbal communicationData entryCRM
Requirements:
Excellent verbal and written English communication skills At least 1-2 years of experience in a medical-related background Familiar with medical terminologies A healthcare-related degree is highly preferred Intermediate skills with Google Workspace and/or Microsoft Office HIPAA Certification is a plus Strong attention to detail Impartial Highly organized Computer savvy Open to working night shifts Minimum system requirements for computer, headset, camera, and internet connection (primary and backup)
Responsibilities:
Manage inbound and outbound calls regarding inquiries, appointments, and data verification Obtain medical history by navigating Electronic Medical Records systems Verify healthcare insurance coverage and eligibility Provide administrative support (data entry, scheduling, email management, record management, time-keeping) Handle health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage Act as a liaison between patients and providers Adhere to HIPAA policy
