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Customer Service Representative
Posted 2 days agoViewed
🏢 Company: Dash Living👥 101-250💰 $8,800,000 Series A about 4 years agoHospitalityTravel AccommodationsReal Estate
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🔥 Customer Service Representative
Posted about 11 hours ago
📍 USA
🧭 Full-Time
🔍 Customer Service
🏢 Company: Wunderdog👥 51-100ConsultingUX DesignSoftware EngineeringWeb DesignGraphic Design
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a calm, professional demeanor under pressure
- Proficient in basic computer applications and payment processing systems
- Previous experience in a customer service role is preferred
- Availability to work 3rd shift hours, including some weekends, and holidays as needed
- Provide courteous and efficient assistance to customers regarding parking services, policies, and general inquiries
- Resolve customer concerns and complaints professionally and effectively
- Process payments, issue parking permits, and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations and customer satisfaction
- Maintain a clean, organized, and professional workspace
- Communicate clearly and confidently when assisting customers
Problem SolvingCustomer serviceWritten communicationMS OfficeVerbal communicationData entryComputer skills
Posted about 11 hours ago
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🔥 Customer Service Representative (Remote)
Posted 1 day ago
🔍 Medical Technology
- 1+ years medical industry or call center/customer service experience
- Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to solve practical problems and deal with a variety of variables.
- Knowledge of Microsoft Office Applications
- Ability to work some evening shifts, weekends, or overtime as needed
- Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department and intra-departmental policies and procedures.
- Process customer returns according to established department policies and procedures.
- Work closely with the Medical Billing department to resolve disputed Billing charges
- Provide timely feedback to Customer Service Management regarding service failures or customer concerns.
- Partner with Sales Representatives to meet or exceed customer service expectations.
Posted 1 day ago
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🔥 Customer Service Representative, Provider Relations
Posted 2 days ago
📍 United States
🧭 Contract
🔍 Healthcare
🏢 Company: computer_aid
- Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
- Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Strong analytical skills with the ability to identify issues and implement effective solutions
- Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
- Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
- Ability to work independently and as part of a team, fostering a cooperative work environment
- Develop and maintain positive relationships with assigned providers
- Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
- Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
- Maintain detailed records of interactions, transactions, and comments
- Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
- Collaborate with team members on various projects, providing support as needed to meet team goals
- Perform other tasks as required to support the team’s objectives
Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeWritten communicationMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsRelationship buildingVerbal communicationActive listeningData entryCustomer support
Posted 2 days ago
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🔥 Personal Lines Customer Service Representative
Posted 2 days ago
📍 United States
💸 52000.0 - 54080.0 USD per year
🔍 Insurance
🏢 Company: bsgcareers
- Minimum Education required; HS diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient with MS Office
- Exceptional telephone demeanor
- Working knowledge of carrier websites (Preferred)
- Experience with Agency Management Software Systems (Preferred)
- Handle a high volume of incoming phone calls and chat inquiries while maintaining excellent customer service.
- Assist customers in servicing accounts; respond to inquiries in a timely and professional manner.
- Navigate a variety of online carrier platforms; assist and train customers in same.
- Learn a wide variety of insurance programs; ability to find relevant information to answer customer inquiries accurately and quickly
- Run wildfire and brush mapping reports.
- Process non coverage related policy endorsements.
- Distribute general email inquiries to appropriate staff members.
- Direct phone inquiries to appropriate staff members as needed.
- Pursue a program of personal and professional development.
Communication SkillsCustomer serviceAttention to detailMultitaskingMS OfficeData entryComputer skills
Posted 2 days ago
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🔥 Customer Service Representative
Posted 2 days ago
🧭 Contract
🏢 Company: Rooted Talent Solutions
- Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.
- Strong verbal and written communication skills.
- Ability to multitask and navigate multiple systems while assisting customers.
- Reliable computer (Windows or Mac) and high-speed internet connection.
- Quiet workspace free from distractions.
- Self-motivated with strong problem-solving skills.
- Provide outstanding customer service through phone, chat, and/or email.
- Assist customers with inquiries, billing issues, product support, and troubleshooting.
- Follow company guidelines and scripts to handle various customer concerns professionally.
- Maintain accurate records of customer interactions using provided systems.
- Adhere to quality and performance metrics to ensure customer satisfaction.
- Work independently while following training and ongoing support guidelines.
Posted 2 days ago
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🔥 Customer Service Representative- Admin (Remote)
Posted 2 days ago
📍 United States, United Kingdom, Canada, Australia, South Africa
🏢 Company: Mind Friend
- Proven experience in email management and administrative support.
- Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills
- Ability to prioritize tasks and meet deadlines.
- Attention to detail and accuracy.
- Ability to work independently in a remote environment.
- Reliable internet connection, and appropriate remote working environment.
- Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
- Draft and send professional and clear emails to clients, partners, and internal teams.
- Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
- Implement email filtering and automation rules to streamline workflow.
- Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
- Manage shared calendars and documents, ensuring accuracy and up-to-date information.
- Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration.
- Facilitate communication between in-house teams via email and other online communication tools.
- Ensure clear and consistent communication of information and updates.
- Relay information from external emails to the necessary internal teams.
- Assist with scheduling appointments and meetings.
- Maintain accurate records and documentation.
- Support other administrative tasks as needed.
Communication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office Suite
Posted 2 days ago
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🔥 Remote Customer Service Representative
Posted 4 days ago
📍 United States
🏢 Company: Amplar Services LLC
- High school diploma or equivalent; additional education in customer service or related fields is an advantage.
- Proven experience in customer service or a related role, preferably in a remote environment.
- Strong verbal and written communication skills.
- Proficient in using customer service software, CRM systems, and Microsoft Office.
- Ability to handle difficult situations with empathy and professionalism.
- Excellent problem-solving skills with a customer-oriented mindset.
- Ability to work independently and manage time effectively in a remote setting.
- Respond to customer inquiries via phone, email, or chat with a friendly and professional demeanor.
- Provide accurate information regarding products, services, and policies to customers.
- Resolve customer complaints and issues promptly and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and track follow-ups in the system.
- Collaborate with team members and departments to escalate and address customer needs.
- Contribute to improving customer service processes and provide feedback for enhancements.
Customer serviceMicrosoft OfficeCRM
Posted 4 days ago
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🔥 Customer Service Representative (South Africa)
Posted 5 days ago
💸 520.0 - 900.0 USD per month
🔍 Customer Service
- At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
- Excellent English communication skills, both written and verbal (at least B2 level)
- Excellent phone, email, and instant messaging communication skills
- Solid organizational and time management skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
- Experience with word-processing software and spreadsheets (e.g., MS Office)
- Knowledge of online calendars and scheduling (e.g., Google Calendar)
- Proactive & confident with keen attention to details
- Able to work on a graveyard shift
- Manage inbound and outbound calls
- Resolve customer concerns effectively and efficiently
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Ensure customer satisfaction in every interaction
- Keep records of customer interactions, process and update customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Ad hoc tasks
Posted 5 days ago
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🔥 Customer Service Representative
Posted 5 days ago
📍 United States
🧭 Full-Time
🔍 Healthcare
🏢 Company: QualDerm Partners👥 101-250💰 Private over 4 years agoManagement Information SystemsMedical DeviceHealth Care
- High School graduate or equivalent.
- Education in medical billing or hold medical billing certification preferred.
- Mod Med/EMA practice management system experience is a plus.
- Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification.
- Must be able to read, interpret and explain EOBs and patient responsibility in detail.
- Ability to communicate in a professional and courteous manner
- Excellent oral and written communication skills, ability to think critically and strategically
- Be able to multitask, prioritize, and manage time efficiently while in a remote working environment.
- Must be an exceptional listener, with the proven ability to problem-solve issues
- Interpersonal skills and strong organizational skills are important
- Ability to maintain a high level of integrity and confidentiality of medical information.
- Serves as first point of contact for incoming billing customer service calls.
- Provides optimum customer service, including quality assurance, for all patient inquiries.
- Answer high-volume incoming communications from customers/patients.
- Returns all phone messages within 24 hours of receipt.
- Must be able to deal diplomatically with complaints and function well under pressure.
- Utilize resources and conduct research to troubleshoot and resolve patient issues.
- Reviews patient account data when interacting with patients to ensure that accurate information regarding patients’ insurance and demographic information are correctly reflected on the patient’s account.
- Updates insurance and demographic information as necessary on patient accounts.
- Accurately documents patient accounts of all actions taken.
- Set up payment plans and take credit card payments over the phone.
- Effectively uses billing system to document patient accounts using proper grammar, spelling, and syntax.
- Participates in special projects as needed.
- Maintains regular and predictable attendance.
- Adheres to Code of Conduct and Mission & Value Statement.
- In addition to the above job responsibilities, other duties maybe assigned.
Communication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsExcellent communication skillsProblem-solving skillsActive listeningData entryCustomer support
Posted 5 days ago
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🔥 PAS PRN Customer Service Representative
Posted 5 days ago
📍 United States
🧭 Part-Time
🔍 Healthcare
🏢 Company: Dane Street, LLC
- An Associate’s Degree is preferred.
- Business experience in a healthcare and/or insurance setting is preferred.
- Present exceptional communication skills with a clear understanding of company business lines.
- The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
- Computer literacy and typing skills are essential.
- Intake new cases and review/verify information and requests.
- Draft cases by entering information into the Dane Street system, AccessDS.
- Work with client on any information missing pertinent to processing claim.
- Sort, organize and create medical document listing - if required by client, and in line with specific special handling.
- Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements.
- Ensure that the assigned physician has no conflict of interest with the case assignment.
- Monitor, process and track cases to ensure we meet deadlines.
- Update clients frequently on cases in progress.
- May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
- Ensure proper documentation for specified cases is provided to the client.
- Other duties & special projects, as assigned and based on business needs.
Posted 5 days ago
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