Customer Service Representative- Admin (Remote)

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Requirements:

• Proven experience in email management and administrative support.
• Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills
• Ability to prioritize tasks and meet deadlines.
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Reliable internet connection, and appropriate remote working environment.

Responsibilities:

• Monitor and manage incoming and outgoing emails, prioritizing and responding promptly.
• Draft and send professional and clear emails to clients, partners, and internal teams.
• Organize and maintain email folders and labels within Google Workspace for efficient retrieval.
• Implement email filtering and automation rules to streamline workflow.
• Maintain and organize files and folders within Google Drive, ensuring easy access for team members.
• Manage shared calendars and documents, ensuring accuracy and up-to-date information.
• Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration.
• Facilitate communication between in-house teams via email and other online communication tools.
• Ensure clear and consistent communication of information and updates.
• Relay information from external emails to the necessary internal teams.
• Assist with scheduling appointments and meetings.
• Maintain accurate records and documentation.
• Support other administrative tasks as needed.