- Serve as the primary revenue cycle liaison and strategic business partner to laboratory leadership, pathology providers, and specialized service line stakeholders.
- Provide leadership and oversight of the laboratory and specialized service line accounts receivable follow-up team.
- Develop, monitor, and present KPI reporting to laboratory leadership, including Days in AR, denial trends, and cash collections.
- Lead revenue cycle integration efforts for laboratory acquisitions, practice onboarding, and system conversions.
- Identify opportunities to improve operational workflows, reduce revenue leakage, and standardize laboratory revenue cycle processes.
- Utilize data analytics to identify trends, reimbursement risks, denial patterns, and opportunities to improve performance.
- Collaborate with Finance, IT, Compliance, and clinical operations to resolve operational issues impacting reimbursement.
- Lead, mentor, and develop a high-performing laboratory revenue cycle team.
Data analytics