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Customer Support Agent
Posted 9 days agoViewed
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🔥 Customer Support Agent
Posted 3 days ago
📍 EMEA
🧭 Full-Time
🔍 Gaming
🏢 Company: Paradym👥 11-50Lead GenerationMarketingMarketing AutomationReal EstateSoftware
- Proven track record in a customer support role, preferably within high-growth tech, crypto, or gaming environments.
- Familiarity with the dynamics of online customer support in a fast-paced, digital environment.
- Excellent verbal and written communication skills, with a strong customer-centric mindset.
- Contribute to the evolution of Thrill’s customer support operations.
- Oversee daily customer support activities to ensure timely and effective resolution of user inquiries and issues.
- Implement and refine support processes and strategies to improve customer satisfaction and operational efficiency.
Data AnalysisOperations ManagementCommunication SkillsCollaborationProblem SolvingCustomer serviceComplianceRisk ManagementCustomer support
Posted 3 days ago
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🔥 Customer Support Agent (Norwegian Speaker) - Remote
Posted 4 days ago
🔍 Customer Support
🏢 Company: WeDoSupport
- Proficiency in Norwegian & English, both written and spoken
- Proactive person with good support/sales skills
- Strong communication and negotiation skills
- Attention to detail
- Previous experience as a support agent will be considered an advantage
- Providing support in Norwegian & English by email and Live chats
- Processing with great attention to details and content
- Identifying clients' needs and proactively proposing solutions
- Focusing on customer expectations and satisfaction
- Working closely with our team to improve and establish the necessary processes
Posted 4 days ago
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🔥 Customer Support Agent (Italian Speaker) - Remote Work
Posted 4 days ago
🔍 Customer Support
🏢 Company: WeDoSupport
- Proficiency in Italian & English, both written and spoken
- Proactive person with good support/sales skills
- Strong communication and negotiation skills
- Attention to detail
- Providing support in Italian & English by email and Live chats
- Processing with great attention to details and content
- Identifying clients' needs and proactively proposing solutions
- Focusing on customer expectations and satisfaction
- Working closely with our team to improve and establish the necessary processes
Posted 4 days ago
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🔥 Customer Support Agent (German Speaker)
Posted 4 days ago
🔍 Customer Support
🏢 Company: WeDoSupport
- Proficiency in both written and spoken English and German.
- Proactive attitude with a knack for customer support and sales.
- Excellent communication and negotiation skills.
- Strong attention to detail.
- Previous experience in a support role is advantageous.
- Deliver exceptional support to our customers via email and live chat, primarily in German.
- Process inquiries with attention to detail and content.
- Proactively identify clients' needs and suggest effective solutions.
- Prioritize customer satisfaction by exceeding expectations.
- Collaborate closely with our team to enhance and streamline processes.
Posted 4 days ago
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🔥 Customer Support Agent (German&English)(EverHelp)
Posted 8 days ago
📍 Georgia
🧭 Full-Time
🔍 IT
🏢 Company: Genesis👥 10001-3000AutomotiveSalesManufacturingRecreational Vehicles
- You have proficiency in German language (B2/C1), as well as fluency in the English language B2 level, is required
- You have at least 6 months of support experience
- You possess excellent communication skills: able to handle customer complaints politely, professionally, and in a timely manner
- You can work independently as well as within different teams
- You are attentive, persistent, and solution-oriented
- You have a strong work ethic and quickly adapt to changes in a dynamic business environment
- Communicate with users, handle feedback and complaints via email
- Advise the company’s clients on products, their functionality, and usage through social media
- Provide empathetic and responsive service to meet the needs of our users
- Handle each request with the same level of dedication
Communication SkillsCustomer serviceFluency in EnglishTroubleshootingCustomer support
Posted 8 days ago
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🔥 Customer Support Agent (f/m/x)
Posted 18 days ago
📍 Germany
🧭 Full-Time
🔍 B2B SaaS
🏢 Company: doinstruct
- 2+ years of experience in customer support or a similar role in a B2B SaaS environment.
- Excellent written and verbal communication skills in German and English
- A proactive mindset with a passion for solving complex problems.
- A high degree of empathy and customer-centric thinking.
- Proven ability to work autonomously and take ownership in a startup or high-growth environment.
- Handle incoming support inquiries via email, chat, and occasional phone calls.
- Become a subject matter expert in the Doinstruct platform, helping customers navigate complex features and troubleshooting challenges.
- Support our teamlead in establishing scalable support processes and best practices for a growing team.
- Gather customer feedback and work closely with Product and Engineering teams to improve the platform.
- Independently prioritize and resolve support requests, keeping the customer’s needs at the forefront.
Communication SkillsProblem-solving skillsEmpathyTroubleshootingProcess improvementCRMCustomer supportCustomer SuccessEnglish communicationSaaS
Posted 18 days ago
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🔥 Customer Support Agent
Posted 21 days ago
📍 Texas, United States, Georgia, United States, Florida, United States, South Carolina, United States, Massachusetts, United States
🧭 Full-Time
💸 38000.0 USD per year
🔍 DOT Compliance
🏢 Company: Foley Carrier Services LLC
- High School Diploma or equivalent
- Exceptional communication skills – verbal and written
- Remote experience preferred
- Reliable internet connectivity and a peaceful working environment
- Flexibility for shift-based work, including evenings
- Capability to adjust to shifting priorities
- Experience in and the aptitude to provide exceptional customer service
- Motivated individual with a proactive approach, mainly in remote setting.
- Strong work ethic and exceptional integrity
- Demonstrated ability to maintain confidentiality and uphold professionalism
- Strong computer skills in Microsoft Office, Outlook, and the ability to utilize internal systems
- Demonstrated aptitude for effective organizational and prioritization abilities
- A strong desire to develop long-term professional growth
- Support clients, drivers, and candidates in understanding DOT and FCRA regulations.
- Conduct employment verifications and gather crucial information.
- Respond to client questions, review driver documents, and process compliance documents.
- Maintain expertise in regulations and Foley products and educate clients on drug testing and background checks.
- Promote Foley's reputation and deliver outstanding customer service.
Communication SkillsCustomer serviceMicrosoft OfficeRESTful APIsOrganizational skillsComplianceRecruitmentData entryComputer skillsCustomer support
Posted 21 days ago
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📍 Greece, Netherlands, Belgium, France, Germany
🧭 Full-Time
🔍 Customer Service
🏢 Company: Patrique Mercier Recruitment JP
- Fluency in Dutch and English is essential.
- Strong communication skills with a focus on customer satisfaction.
- Able to work effectively in a fast-paced, team-oriented environment.
- Prior experience in customer service is advantageous but not required.
- Proactive and adaptable mindset with excellent interpersonal skills.
- Willingness to relocate to Greece and embrace a new lifestyle.
- Positive demeanor with a genuine passion for helping customers.
- Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
- Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
- Maintain comprehensive knowledge of our products and services to assist customers effectively.
- Document customer interactions and feedback within the company’s CRM system.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Engage in training programs to further develop your skills and product knowledge.
- Contribute suggestions for process improvements and team best practices.
Communication SkillsCustomer serviceFluency in EnglishCRMCustomer supportEnglish communication
Posted 22 days ago
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🔥 Customer Support Agent (English<>Spanish)
Posted about 1 month ago
📍 Costa Rica, Belize, Mexico
🧭 Full-Time
💸 5.0 USD per hour
🔍 Financial Services
🏢 Company: Invisible Agency
- Bilingual fluency in Spanish and English, with strong verbal and written communication skills in both languages.
- Previous customer service experience, ideally within technical support or financial services.
- Familiarity with retirement plans or financial account management (401k, IRA) is advantageous.
- Proficiency in Zendesk and Aircall is preferred.
- Excellent multitasking, problem-solving, and organizational skills in a fast-paced environment.
- High attention to detail and ability to work both independently and as part of a remote team.
- Must pass a background check.
- Provide prompt, accurate, and bilingual support via phone, email, and live chat, ensuring a positive experience for both English and Spanish-speaking customers.
- Assist with account activation, integration troubleshooting, and product-related inquiries.
- Deliver accurate guidance on client's retirement plan offerings (401k, IRA, Profit Sharing Plans).
- Troubleshoot technical issues and escalate complex cases as needed.
- Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions.
- Collaborate with internal teams to escalate issues efficiently and improve customer service.
Technical supportCRMCustomer support
Posted about 1 month ago
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🔥 Customer Support Agent - iGaming
Posted about 1 month ago
🧭 Full-Time
🔍 IGaming
🏢 Company: Superduper
- Previous experience in a customer service role, ideally in live chat support.
- Strong written and verbal communication skills.
- Proficiency in using customer service tools and CRM platforms.
- Provide exceptional customer service via live chat, addressing customer inquiries and resolving issues promptly.
- Handle customer complaints with professionalism, empathy, and efficiency.
- Ensure timely and accurate responses, maintaining high service standards.
Posted about 1 month ago
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