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Customer Support Agent

Posted 4 days agoViewed

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📍 Location: EMEA

🔍 Industry: Gaming

🏢 Company: Paradym👥 11-50Lead GenerationMarketingMarketing AutomationReal EstateSoftware

🪄 Skills: Data AnalysisOperations ManagementCommunication SkillsCollaborationProblem SolvingCustomer serviceComplianceRisk ManagementCustomer support

Requirements:
  • Proven track record in a customer support role, preferably within high-growth tech, crypto, or gaming environments.
  • Familiarity with the dynamics of online customer support in a fast-paced, digital environment.
  • Excellent verbal and written communication skills, with a strong customer-centric mindset.
Responsibilities:
  • Contribute to the evolution of Thrill’s customer support operations.
  • Oversee daily customer support activities to ensure timely and effective resolution of user inquiries and issues.
  • Implement and refine support processes and strategies to improve customer satisfaction and operational efficiency.
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