ISTA Personnel Solutions

ISTA Personnel Solutions is a unique outsourcing company focused on building an employee-centric culture that emphasizes long-term success, work-life balance, and continuous learning. With a commitment to redefining industry standards, ISTA offers professionals the opportunity to engage in their own success while actively shaping the culture they desire.

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πŸ“ South Africa

πŸ” BPO

  • English as a first language.
  • Experience in a Recruitment role.
  • Strong attention to detail and ability to prioritize tasks effectively.
  • Excellent critical thinking skills.
  • Excellent decision-making skills.

  • Use job boards, LinkedIn, referrals, and other channels to source high-quality candidates.
  • Conduct initial screenings, interviews, and assessments to match candidates to client specifications.
  • Build and maintain relationships with candidates, providing regular updates and feedback.
  • Keep the candidate database updated and organized with accurate information.
  • Write and post compelling job ads to attract suitable candidates.
  • Collaborate with 360-degree recruiters or account managers to ensure alignment with client requirements.
  • Stay informed about industry trends to identify and engage with in-demand talent.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-16
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πŸ“ Philippines

πŸ” Outsourcing/offshoring

  • Current and valid PHRN license.
  • Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
  • Excellent attention to detail and analytical skills.
  • Effective communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a team-oriented environment.
  • Commitment to continuous learning and professional development.
  • Willingness to work on shifting schedule.

  • Conduct thorough reviews of prehospital patient care records to ensure compliance with established protocols and regulatory requirements.
  • Verify the accuracy and completeness of documentation, including assessments, treatments, interventions, and other relevant information.
  • Identify discrepancies, errors, or omissions in patient care documentation and provide constructive feedback to clinical staff and management.
  • Collaborate with clinical teams to address identified issues and provide guidance on best practices for accurate record-keeping.
  • Maintain understanding of applicable regulations governing prehospital documentation.
  • Assist in the development of educational programs related to documentation practices.
  • Generate reports summarizing audit findings and present findings to stakeholders.
  • Participate in quality improvement initiatives to enhance patient care quality.
  • Stay updated on industry trends and regulatory changes.

Analytical SkillsAttention to detailDocumentationCompliance

Posted 2024-11-15
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πŸ“ South Africa

🧭 Full-Time

πŸ” BPO

  • South African citizens only.
  • Minimum 3 years of experience in a Remote Executive Assistant position.
  • Some experience with basic bookkeeping tasks.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Familiarity with bookkeeping software is a plus.
  • Excellent written and verbal communication skills in English.
  • Strong organizational and multitasking abilities.
  • Attention to detail and high level of professionalism.

  • Provide highly organized and proactive administrative support to a US-based client.
  • Assist with small financial tasks related to bookkeeping.
  • Manage multiple responsibilities effectively and maintain a high level of professionalism.

Communication SkillsMicrosoft OfficeAttention to detailMultitaskingMicrosoft Office Suite

Posted 2024-11-15
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πŸ“ Philippines

πŸ” Outsourcing/Offshoring

  • Must be a graduate of any medical course.
  • 1 - 2 years of Medical Scribing Experience.
  • At least 6 months of Team Lead experience.
  • With experience in ECW.
  • Averaging 50-60 WPM typing speed.
  • Excellent verbal and written English skills.
  • Amenable to working night shift.

  • Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats.
  • Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon.
  • Overseeing the team in following protocols.
  • Training and guiding team members on the process, system use, and workflow management.
  • Monitoring productivity, accuracy, and adherence to standards within the team; provide constructive feedback and coaching.
  • Resolving escalated issues or discrepancies, ensuring compliance and quality standards.

LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Posted 2024-11-13
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πŸ“ Philippines

🧭 Full-Time

πŸ” Outsourcing/offshoring

  • Must be a graduate of any medical course.
  • Must have 1 year of Medical Scribing Experience.
  • With experience in ECW.
  • Averaging 50-60 WPM.
  • Excellent verbal and written English skills.
  • Amenable to working night shift.

  • Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats.
  • Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon.
  • Collaborating with team members and other departments to improve overall customer experience.
  • Meeting or exceeding individual and team targets.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-13
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πŸ“ South Africa

πŸ” IT Support Industry

  • Minimum 3 years of experience in MSP settings.
  • Proficiency in server, firewall, and network troubleshooting (Hyper V, Sonicwall, Ubiquiti).
  • Experience with Microsoft Server/PC products, O365, and advanced networking principles.
  • Exceptional time management and communication skills, with strong client relationship abilities.
  • Experience with PSA/Ticketing systems, such as ConnectWise PSA, and a fast learning ability.
  • A+ certification required; Network+, Security+, or Microsoft certifications preferred.

  • The MSP Systems Administrator will manage complex IT issues and provide exceptional service.
  • They will focus on delivering improvements in processes and solutions.
  • The role requires proactive problem-solving and excellence in client interactions.

Project ManagementCiscoMicrosoft Active DirectoryJiraCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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πŸ“ Philippines

πŸ” Outsourcing/Offshoring

  • Must be a graduate of any medical allied course.
  • 3 - 5 years of Supervisory/Managerial experience, preferably in a BPO setting.
  • Extensive experience as a Medical Scribes/Transcriptionist with both audio and live contexts.
  • Excellent verbal and written English skills are essential.
  • Must be residing in the Philippines and be amenable to working from home.

  • Work closely with team leaders and departments to improve customer experience.
  • Conduct training sessions and coaching for team skill development.
  • Maintain client communication and provide program activity updates.
  • Oversee performance of the transcription team to ensure quality and timely delivery.
  • Create, implement, and monitor Key Performance Indicators for the program.
  • Perform managerial tasks like resource allocation and process improvement.

LeadershipProject ManagementPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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πŸ“ South Africa

πŸ” US Healthcare

  • Clinical background preferred, such as a licensed nurse or similar.
  • Experience as a File Assessor or a similar role involving document review and data entry is a plus.
  • Familiarity with completing federally mandated assessments (e.g., MDS assessments) is a plus but not required.
  • Strong clinical judgment and critical thinking abilities.
  • Detail-oriented with a focus on accuracy and compliance.
  • Technologically savvy and comfortable learning new software systems.

  • Thoroughly review and analyze nursing home residents’ clinical records.
  • Accurately answer assessment questions for each resident, following specific guidelines and protocols.
  • Apply clinical judgment and critical thinking to ensure the assessments reflect an accurate picture of the resident’s care needs.
  • Utilize software systems to remotely access, review, and document clinical records securely.
Posted 2024-10-30
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πŸ“ South Africa

πŸ” Veterinary

  • Stable sales background with experience in veterinarian or pet industry considered beneficial.
  • Excellent and fluent English communication skills.
  • Good phone personality.
  • Fixed fibre internet connection with a minimum speed of 25 Mbps for upload and download.
  • Power backup solution to manage loadshedding or power outages.

  • Reach out to over 3,000 clients to promote veterinary membership sales.
  • Target approximately 400 clients already fitting membership levels and categorize others into basic tier.
  • Conduct a pilot program with 200 customers to assess membership tier conversions.
  • Send SMS follow-ups for unresponsive clients.
  • Handle inbound calls routed directly to the sales team.
  • Average 7 minutes per call, with expected 20-25% answer rate, making around 130 calls per day.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-28
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πŸ“ South Africa

🧭 Full-Time

πŸ” Veterinary

  • Stable sales background with experience in the veterinarian or pet industry preferred.
  • Excellent and fluent English communication skills.
  • Good phone personality.
  • Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download.
  • A power backup solution is necessary to manage loadshedding or power outages.

  • Reach out to a list of over 3,000 clients to promote veterinary membership sales.
  • Propose membership levels to approximately 400 clients who match offered tiers.
  • Conduct pilot program with 200 customers to identify the best membership tier.
  • Send SMS follow-ups to clients who do not answer calls.
  • Manage inbound calls from potential members.

Business DevelopmentData AnalysisJavaJavascriptJavaScriptBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-26
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