ISTA Personnel Solutions

ISTA Personnel Solutions is a unique outsourcing company focused on building an employee-centric culture that emphasizes long-term success, work-life balance, and continuous learning. With a commitment to redefining industry standards, ISTA offers professionals the opportunity to engage in their own success while actively shaping the culture they desire.

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Jobs at this company:

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🔥 Level 2 I.T. Technician (Remote) - EST Working Hours

Posted about 18 hours ago

📍 South Africa

🧭 Full-Time

🔍 Managed IT Support

🔧 Requirements

Minimum of 2 years in a MSP (Managed Service Provider) working environment is required
Minimum 3 years’ experience working with Active Directory, DNS and Office365.
Minimum 3 years’ experience working with RMM and PSA tools.
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
A reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Responsible for handling escalated support from Level 1 technicians in a professional and timely manner relating to all technology.
IT Support relating to technical issues involving Microsoft’s core business applications and operating systems, including: Windows server operating systems and roles, Microsoft 365’s full suite, networking systems.
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls and security.
Basic remote access solution implementation and support: VPN and Terminal Services.
System documentation maintenance and review in ConnectWise (ticketing system).
Monitor performance and ensure system availability and reliability.
Communication with end users as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

Networking

Posted about 18 hours ago

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🔥 Web Developer - EST Working Hours (Remote)

Posted 3 days ago

📍 South Africa

🔍 Printing and Marketing Solutions

🔧 Requirements

Minimum of 2 years relevant web development experience
Excellent English and communication skills including written and grammar.
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
A reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Develop, test, and maintain websites and web applications.
Write clean, efficient, and scalable code using HTML, CSS, JavaScript, and other relevant technologies.
Optimize websites for performance, SEO, and security.
Troubleshoot, debug, and resolve technical issues.
Ensure cross-browser and cross-platform compatibility.
Integrate APIs and third-party services as needed.
Stay updated with the latest industry trends and technologies.

Frontend DevelopmentGitHTMLCSSJavascriptAPI testingCommunication SkillsSEORESTful APIsExcellent communication skillsDebuggingEnglish communication

Posted 3 days ago

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🔥 Call Centre Representative (U.S. Medical Billing Collections) - EST Hrs (Remote)

Posted 3 days ago

📍 South Africa

🔍 Medical Billing

🔧 Requirements

Exceptional English communication skills (comprehension, fluency etc.);
Customer Service with a collections background
Skilled in MS Office (Word) and Outlook
Strong work ethic;
A fast learner;
Excellent problem-solving abilities.

💡 Responsibilities

Follow up with patients to collect payments, establish payment plans, and resolve billing inquiries.
Review EOBs, identify errors, and work with insurance providers to resolve claim issues.
Use billing systems to update records, track payments, and document interactions.
Focus on lowering Accounts Receivable (AR) by meeting collection targets and analyzing aging reports.
Meet client-defined benchmarks and ensure compliance with HIPAA regulations.
Provide regular updates on collection progress and discuss performance metrics with the client.
Escalate complex issues and suggest improvements to enhance collection efficiency.

Problem SolvingCustomer serviceExcellent communication skillsMS OfficeEnglish communication

Posted 3 days ago

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🔥 PHRN Clinical Auditor (WFH) UPT

Posted 3 days ago

🔍 Healthcare

🔧 Requirements

Current and valid PHRN license
Good working knowledge with US Healthcare Insurance
Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
Excellent attention to detail and analytical skills.
Good verbal and written English skills
Ability to work independently and collaboratively in a team-oriented environment.
Commitment to continuous learning and professional development.

💡 Responsibilities

Review and process authorization requests for long-term care services, ensuring compliance with policies, guidelines, and payer requirements.
Review billing records for accuracy, including coding for services rendered, ensuring that all claims are properly submitted and follow-up is done for reimbursement.
Communicate with insurance companies to clarify authorization requirements, resolve billing discrepancies, and ensure timely approvals for long-term care services.
Audit clinical records and documentation to ensure they meet the standards for authorization and billing, identifying any gaps or discrepancies in documentation or services rendered.
Work closely with healthcare teams, administrators, and other stakeholders to ensure appropriate documentation and care plans are in place for authorization approval and billing accuracy.
Ensure that all authorizations, billing practices, and insurance communications comply with state and federal regulations, as well as industry standards.

Posted 3 days ago

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🔥 Medical Scribes | Work From Home

Posted 5 days ago

📍 Philippines

🔍 Healthcare

🔧 Requirements

Must be a graduate of any medical course
Must have 1 year of Medical Scribing Experience
With experience in ECW
Averaging 50-60 WPM
Excellent verbal and written English skills
Amenable working night shift

💡 Responsibilities

Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats
Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon
Collaborate with team members and other departments to improve overall customer experience
Meet or exceed individual and team targets

Posted 5 days ago

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🔥 Jnr Accounts Receivable Clerk (USA Dental Care) - EST Working Hours (Remote)

Posted 8 days ago

🔍 Dental Care

🔧 Requirements

QuickBooks experience
Attention to detail and accuracy in data entry.
Reliable and organized, with the ability to follow simple financial procedures.
Strong communication skills to relay relevant payment updates.

💡 Responsibilities

Log into QuickBooks to accurately apply payments after deposits.
Ensure all payment entries are recorded correctly and promptly.
Communicate any discrepancies, concerns, or relevant updates to the appropriate team.
Maintain organized records of processed transactions.
Assist with basic administrative tasks related to receivables.

Posted 8 days ago

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🔥 Social Media Manager - EST Working Hours (Remote)

Posted 9 days ago

📍 South Africa

🔍 Marketing

🔧 Requirements

Proven experience in social media management or digital marketing with a strong portfolio showcasing successful campaigns.
Experience with WordPress
Proficiency in social media marketing techniques, including advertising strategies and content creation.
Familiarity with graphic design tools such as Adobe Creative Suite
Knowledge of Hootsuite or similar social platforms.

💡 Responsibilities

Develop and execute comprehensive social media marketing strategies across various platforms including Facebook, Instagram, and LinkedIn.
Managing and updating websites using WordPress
Create engaging content that resonates with target audiences while maintaining brand voice and identity.
Utilize graphic design skills to produce visually appealing posts and advertisements using tools such as Adobe.
Monitor social media channels for trends, customer feedback, and engagement opportunities through social listening techniques.
Manage advertising campaigns on social media platforms to increase brand awareness and drive conversions.
Analyze performance metrics to assess the effectiveness of social media initiatives and adjust strategies accordingly.

Adobe Creative SuiteGraphic DesignGoogle AnalyticsContent creationREST APISEODigital MarketingWordPressEnglish communication

Posted 9 days ago

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🔥 Senior Graphic Designer - EST Working Hours (Remote)

Posted 9 days ago

📍 South Africa

🔍 Marketing

🔧 Requirements

Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
Strong experience with Figma for wireframing and prototyping.
Competence in Canva for creating quick, high-quality designs when needed.
UX/UI design knowledge with the ability to create user-centered interfaces and experiences.

💡 Responsibilities

Create visually compelling and brand-consistent designs across various platforms.

Adobe Creative SuiteFigmaGraphic DesignUI Design

Posted 9 days ago

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🔥 BPO Client Account Manager (EST Hours) - Remote

Posted 9 days ago

📍 South Africa

🔍 BPO

🔧 Requirements

Proven experience in the BPO Industry
A minimum of 2 years' experience as Account Manager
Experience in handling a US Healthcare Campaigns will be an added benefit
Excellent verbal and written English skills
A dynamic and engaging personality, with a positive and proactive attitude, and strong problem-solving skills
Ability to work in a fast-paced working environment
Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
Reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Manage daily operations across multiple client accounts, ensuring that all processes and workflows are efficient and effective
Oversee scheduling, staffing, and resource allocation to meet client needs and service level agreements (SLAs)
Track and analyze key performance indicators (KPIs) and service metrics for each account
Serve as the primary liaison between the call center and clients, addressing any concerns or issues promptly
Lead and motivate call center supervisors, agents, and other team members
Implement and monitor quality control processes to ensure that service standards are upheld
Develop and execute strategies to optimize account performance and achieve client goals
Prepare and present detailed reports on account performance, including metrics, trends, and areas for improvement
Address and resolve complex issues or escalations that arise, both internally and with clients
Continuously assess and refine operational processes to enhance efficiency and effectiveness

Operations ManagementResource PlanningCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringTime ManagementWritten communicationAccount ManagementTeamworkVerbal communicationReportingTrainingTroubleshootingClient relationship managementStrong communication skillsQuality AssuranceProcess improvementEnglish communication

Posted 9 days ago

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🔥 Policy Renewal Administrator (USA Insurance) - EST hours (Remote)

Posted 10 days ago

📍 South Africa

🔍 Insurance

🔧 Requirements

Experience with U.S. insurance policies
Customer service experience within the U.S. insurance or financial sector
Excellent English communication skills (both written and verbal)
Strong problem-solving and creative thinking abilities
Strong organizational skills
Time management and ability to work independently in a remote setting.
Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection.
Reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Manage policy renewals by retrieving information from insurance websites, updating internal systems, and organizing policy documents.
Handle both simple and complex renewals, ensuring all required details are accurately assessed and updated.
Communicate with clients via phone and email to confirm policy details, assess ongoing coverage needs, and provide renewal assistance.
Analyze client circumstances to determine whether the current policy still meets their needs and take appropriate action.
Ensure compliance with U.S. insurance regulations and company policies.
Maintain accurate documentation and records of policy updates and customer interactions.
Provide exceptional customer service to support client retention and policy renewals.

API testingMicrosoft ExcelProblem SolvingCustomer serviceOrganizational skillsTime ManagementClient relationship managementData entryCustomer supportEnglish communication

Posted 10 days ago

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