ISTA Personnel Solutions

ISTA Personnel Solutions is a unique outsourcing company focused on building an employee-centric culture that emphasizes long-term success, work-life balance, and continuous learning. With a commitment to redefining industry standards, ISTA offers professionals the opportunity to engage in their own success while actively shaping the culture they desire.

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Jobs at this company:

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🔥 Jnr Accounts Receivable Clerk (USA Dental Care) - EST Working Hours (Remote)

Posted 2 days ago

🔍 Dental Care

🔧 Requirements

QuickBooks experience
Attention to detail and accuracy in data entry.
Reliable and organized, with the ability to follow simple financial procedures.
Strong communication skills to relay relevant payment updates.

💡 Responsibilities

Log into QuickBooks to accurately apply payments after deposits.
Ensure all payment entries are recorded correctly and promptly.
Communicate any discrepancies, concerns, or relevant updates to the appropriate team.
Maintain organized records of processed transactions.
Assist with basic administrative tasks related to receivables.

Posted 2 days ago

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🔥 Social Media Manager - EST Working Hours (Remote)

Posted 4 days ago

📍 South Africa

🔍 Marketing

🔧 Requirements

Proven experience in social media management or digital marketing with a strong portfolio showcasing successful campaigns.
Experience with WordPress
Proficiency in social media marketing techniques, including advertising strategies and content creation.
Familiarity with graphic design tools such as Adobe Creative Suite is highly desirable.
Knowledge of Hootsuite or similar social platforms.
A passion for staying updated on the latest trends in social media and digital marketing.
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
A reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Develop and execute comprehensive social media marketing strategies across various platforms including Facebook, Instagram, and LinkedIn.
Managing and updating websites using WordPress
Create engaging content that resonates with target audiences while maintaining brand voice and identity.
Utilize graphic design skills to produce visually appealing posts and advertisements using tools such as Adobe.
Monitor social media channels for trends, customer feedback, and engagement opportunities through social listening techniques.
Manage advertising campaigns on social media platforms to increase brand awareness and drive conversions.
Analyze performance metrics to assess the effectiveness of social media initiatives and adjust strategies accordingly.

Adobe Creative SuiteGraphic DesignGoogle AnalyticsContent creationREST APISEODigital MarketingWordPressEnglish communication

Posted 4 days ago

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🔥 Senior Graphic Designer - EST Working Hours (Remote)

Posted 4 days ago

📍 South Africa

🔍 Marketing

🔧 Requirements

Minimum of 5 years' experience in graphic design and branding.
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
Strong experience with Figma.
Competence in Canva.
UX/UI design knowledge.

💡 Responsibilities

Create visually compelling and brand-consistent designs across various platforms.

Adobe Creative SuiteFigmaGraphic DesignUI Design

Posted 4 days ago

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🔥 BPO Client Account Manager (EST Hours) - Remote

Posted 4 days ago

📍 South Africa

🔍 BPO

🔧 Requirements

Proven experience in the BPO Industry
A minimum of 2 years' experience as Account Manager
Experience in handling a US Healthcare Campaigns will be an added benefit
Excellent verbal and written English skills
A dynamic and engaging personality, with a positive and proactive attitude, and strong problem-solving skills
Ability to work in a fast-paced working environment
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory
A reliable power backup solution is required to manage load shedding and power outages

💡 Responsibilities

Manage daily operations across multiple client accounts, ensuring that all processes and workflows are efficient and effective
Oversee scheduling, staffing, and resource allocation to meet client needs and service level agreements (SLAs)
Track and analyze key performance indicators (KPIs) and service metrics for each account
Serve as the primary liaison between the call center and clients, addressing any concerns or issues promptly
Lead and motivate call center supervisors, agents, and other team members
Implement and monitor quality control processes to ensure that service standards are upheld
Develop and execute strategies to optimize account performance and achieve client goals
Prepare and present detailed reports on account performance, including metrics, trends, and areas for improvement
Address and resolve complex issues or escalations that arise, both internally and with clients
Continuously assess and refine operational processes to enhance efficiency and effectiveness

Operations ManagementResource PlanningCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringTime ManagementWritten communicationAccount ManagementTeamworkVerbal communicationReportingTrainingTroubleshootingClient relationship managementStrong communication skillsQuality AssuranceProcess improvementEnglish communication

Posted 4 days ago

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🔥 Policy Renewal Administrator (USA Insurance) - EST hours (Remote)

Posted 5 days ago

📍 South Africa

🔍 Insurance

🔧 Requirements

Experience with U.S. insurance policies
Customer service experience within the U.S. insurance or financial sector
Excellent English communication skills
Strong problem-solving and creative thinking abilities.
High attention to detail and strong organizational skills.
Time management and ability to work independently in a remote setting.
Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
Reliable power backup solution is required to manage load shedding and power outages.

💡 Responsibilities

Manage policy renewals by retrieving information from insurance websites, updating internal systems, and organizing policy documents.
Handle both simple and complex renewals, ensuring all required details are accurately assessed and updated.
Communicate with clients via phone and email to confirm policy details, assess ongoing coverage needs, and provide renewal assistance.
Analyze client circumstances to determine whether the current policy still meets their needs and take appropriate action.
Ensure compliance with U.S. insurance regulations and company policies.
Maintain accurate documentation and records of policy updates and customer interactions.
Provide exceptional customer service to support client retention and policy renewals.

API testingMicrosoft ExcelProblem SolvingCustomer serviceOrganizational skillsTime ManagementClient relationship managementData entryCustomer supportEnglish communication

Posted 5 days ago

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🔥 Healthcare Case Account Agent (USA Healthcare experience) - EST hours (Remote)

Posted 9 days ago

📍 South Africa

🔍 Healthcare

🔧 Requirements

Minimum of 1 year Case Account Agent (reviewing clinicals) within the USA Healthcare Industry
Minimum of 1 year experience in USA medical billing (claims), initial authorization process (in-patient) and approvals (follow up), USA healthcare and insurance processes
Minimum of 6-months Call Centre Customer Service experience
Completed medical or related courses

💡 Responsibilities

Manage healthcare accounts, ensuring seamless claims processing and authorizations.
Review clinical information for case management and coordinate approvals.
Follow up on claims, resolve denials, and liaise with insurance providers.
Utilize MS Office (Excel, PDF, Outlook) for reporting and documentation.
Ensure compliance with billing policies and healthcare regulations.

Customer serviceAccount Management

Posted 9 days ago

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🔥 PH Nurses - Clinical Auditor | WFH | TNK

Posted 10 days ago

🔧 Requirements

Current and valid PHRN license
Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
Excellent attention to detail and analytical skills.
Effective communication and interpersonal abilities.
Ability to work independently and collaboratively in a team-oriented environment.
Commitment to continuous learning and professional development.
Willing to work on shifting schedule.

💡 Responsibilities

Conduct thorough reviews of prehospital patient care records to ensure compliance with established protocols and regulatory requirements.
Verify the accuracy and completeness of documentation, including assessments, treatments, interventions, and other relevant information.
Identify discrepancies, errors, or omissions in patient care documentation and provide constructive feedback to clinical staff and management.
Collaborate with clinical teams to address and rectify identified issues, and provide guidance on best practices for accurate record-keeping.
Maintain a thorough understanding of applicable regulations, standards, and guidelines governing prehospital patient care documentation.
Assist in the development and implementation of educational programs and training materials related to proper documentation practices.
Generate reports summarizing audit findings and trends, and present findings to relevant stakeholders as needed.
Participate in quality improvement initiatives to enhance overall patient care quality and documentation accuracy.
Stay updated on industry trends, best practices, and regulatory changes related to prehospital patient care documentation.

Posted 10 days ago

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🔥 US Healthcare Insurance Supervisor | WFH | L-CM

Posted 11 days ago

📍 Philippines

🔍 Healthcare Insurance

🔧 Requirements

2+ years BPO experience in a Healthcare Account
Knowledgeable in US Healthcare Insurance, Medicare/Medicaid, and related items
Good working knowledge with Pre-Certifications, Authorizations, Appeals, Claims
Medical Allied Grad
Excellent verbal and written English communication skills
Must be residing within GMA (Greater Manila Area)
Amenable working night shifts

💡 Responsibilities

Processing Initial or Pre Authorization via Phone or via Email
Communicating to insurance providers for authorization determination
Coordinating with US healthcare facilities and insurance providers
Processing verification of members benefits
Reviewing Members clinical records
Conduct coaching for skill development to agents

LeadershipCommunication SkillsCoachingTeam management

Posted 11 days ago

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🔥 Case Manager & Billing Lead (USA Healthcare) - EST hours (Remote)

Posted 17 days ago

📍 South Africa

🔍 Healthcare

🔧 Requirements

Minimum of 1-year experience in the USA Healthcare Industry, with strong knowledge of medical billing (claims), initial authorization processing (In-patient) and case management (reviewing clinicals) and MS Office.
Sound knowledge of HIPAA regulations.
Strong analytical skills and good judgment
Highly detail-oriented and precise
Efficient in managing and prioritizing emails
Excellent communication, problem-solving, and organizational abilities
Follows established processes with accuracy
Understands processes with the ability to exercise good judgement in taking appropriate next steps
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
A reliable power backup solution is required to manage load shedding and power outages

💡 Responsibilities

Manage healthcare accounts, ensuring seamless claims processing and authorizations.
Oversee accurate and timely medical billing processes, including coding for services
Review clinicals for case management and coordinate approvals.
Follow up on claims, resolve denials, and liaise with insurance providers.
Work closely with clinical, administrative, and financial teams to support seamless patient care and billing processes.
Utilize MS Office (Excel, PDF, Outlook) for reporting and documentation.
Ensure compliance with billing policies and healthcare regulations.

MS OfficeAccount Management

Posted 17 days ago

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🔥 Digital Marketer & Executive Assistant - USA Hours (EST) - Remote

Posted 23 days ago

📍 South Africa

🔍 Healthcare

🔧 Requirements

Experience in digital marketing, social media management, or a related role.
Proficiency in digital marketing tools such as Google Ads, Facebook Ads Manager, SEO tools, and email marketing platforms.
Strong attention to detail and ability to prioritize tasks effectively, in a fast-paced working environment.
Excellent communication skills and ability to work independently.
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory.
A reliable power backup solution (UPS, Solar, Generator) is required to manage load shedding and power outages.

💡 Responsibilities

Develop, implement, and manage digital marketing campaigns across multiple platforms (social media, email, paid ads, etc.).
Create and post engaging content on social media channels and enhance brand awareness.
Oversee and maintain the company’s email marketing initiatives.
Handle correspondence, emails, and administrative tasks as needed by the CEO.
Conduct research and prepare reports or presentations as requested by the CEO.

Google AnalyticsContent creationCommunication SkillsMicrosoft ExcelSEORESTful APIsAttention to detailOrganizational skillsProblem-solving skillsMarketingDigital MarketingA/B testing

Posted 23 days ago

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