Solutions Architect

Posted 23 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United Kingdom

🔍 Industry: SaaS

🏢 Company: Rithum LinkedIn Board

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementAgileCloud ComputingCross-functional Team LeadershipREST APICommunication SkillsProblem SolvingDocumentationJSONClient relationship managementData modelingData managementCustomer SuccessSaaS

Requirements:

5+ years of experience in a client-facing technical role, with a strong background in solution design, systems architecture, and technical consulting in SaaS environments.
Proven experience in API integration, data management, and technical architecture design, with deep knowledge of relevant protocols (e.g., REST, SOAP, FTP, XML, JSON).
Experience working with enterprise-level clients on complex technical projects, particularly in e-commerce, supply chain, or SaaS industries.
Demonstrated success in leading cross-functional technical initiatives and providing strategic technical guidance to internal and external stakeholders.
Exceptional problem-solving skills, with the ability to diagnose complex technical issues and deliver robust, scalable solutions.
Advanced understanding of data integration, system architecture, and cloud-based solutions.
Strong leadership and communication skills, with the ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
Solid project management skills, with the ability to balance multiple high-priority projects and ensure on-time delivery.

Responsibilities:

Lead the design and architecture of complex, scalable technical solutions that align with client needs and company objectives, collaborating with Client Success Engineers to assess requirements and guide the solution architecture lifecycle from planning through implementation.
Act as the technical lead on cross-functional initiatives, guiding internal teams and clients through technical challenges, mentoring CSEs and Sr. CSEs, and leading client-facing technical discussions, while ensuring adherence to industry standards and company guidelines.
Build trusted relationships with key client stakeholders as a strategic technical advisor, leading discovery sessions, defining technical strategies, and providing oversight throughout the engagement lifecycle to support client goals and long-term success.
Work with Product Management, Engineering, and Client Support to ensure client feedback is incorporated into the product roadmap, provide technical input during sales, and facilitate alignment between client needs and internal development capabilities.
Continuously improve solution design processes, advocate for automation and optimization, stay current with industry trends, and document technical solutions to support efficient client outcomes and scalability.
Identify and mitigate risks early, ensure rigorous testing of solutions for functionality and security, and proactively resolve post-launch issues in collaboration with engineering and client success teams.

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