Solutions Architect | Remote | EMEA

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Requirements:

• Strong knowledge of API-based integrations, data mapping, and middleware solutions.
• 5+ years of technical expertise with hands-on experience in data transfer and integration protocols (API, FTP, ETL, data warehouse, BI tool integrations, SSO/SAML).
• Proficiency in building and consulting on automation and middleware solutions.
• Strong commercial and business acumen, with the ability to position technical solutions that align with both client needs and revenue objectives.
• Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders.
• Strong problem-solving skills and the ability to work both independently and collaboratively.
• Ability to manage third-party vendors and cross-functional stakeholders in product-related commitments.
• High attention to detail and strong organizational skills.

Responsibilities:

• Serve as a technical subject matter expert, providing deep expertise in Degreed’s architecture, integrations, and data capabilities.
• Act as a resource in pre- and post-sale engagements, assisting with the scoping of complex projects.
• Act as a key liaison on projects that involve complex product commitments, facilitating communication between product and client teams.
• Analyse client requirements and business processes to design and implement tailored technical solutions that leverage the Degreed platform’s capabilities.
• Lead the scoping, solution design, costing, and documentation of complex client asks.
• Own and deliver high-value and high-quality solutions for key enterprise clients.
• Develop custom solutions via middleware and automation to support recurring service offerings and internal initiatives.
• Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client’s interoperability with Degreed.
• Manage third-party vendors in product commitments, ensuring technical feasibility and alignment with business objectives.
• Troubleshoot and resolve integration, data flow, and technical challenges, collaborating with support and engineering teams.
• Apply commercial acumen to scope and cost professional services engagements, ensuring profitability and scalability of the department.
• Develop recurring service models and oversee their implementation to drive continuous value for clients.
• Contribute to the refinement of Degreed’s Professional Services strategy by identifying opportunities for automation, standardization, and process improvements.
• Develop and maintain comprehensive documentation on integration architectures, data flows, and platform configurations.
• Establish and share best practices with internal and external stakeholders to ensure the successful implementation of technical solutions.