- Lead end-to-end implementations for enterprise customers, owning platform configuration across Degreed platform solutions
- Facilitate discovery workshops that define learning strategy, AI use cases, and measurable outcomes with client stakeholders
- Partner with Technical Consultants on integration strategy, including SSO, HRIS feeds, and content integrations
- Monitor implementation health, surface risk early, and manage escalations with minimal oversight
- Own project plans, RAID logs, and executive status reporting for complex, multi-stakeholder engagements
- Manage scope and change requests across technical, functional, and business audiences
- Identify opportunities for expanded services or additional platform adoption, in partnership with the Revenue team
- Run project retrospectives and turn lessons learned into delivery improvements
- Mentor Implementation Consultants on platform configuration, delivery practices, and client communication
- Build reusable playbooks and enablement content for the wider implementation team
- Contribute at least one tested AI-driven idea per quarter to improve delivery efficiency or client experience
- Advocate for data hygiene practices across the team and in your own daily tasks