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Client relationship management
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🔥 Lead Advocate
Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Solace

  • Bachelor's degree required
  • Active licensure in good standing in chosen health profession (RN, LCSW, etc.) required
  • Minimum 3 years of working in care management, care coordination or a related field.
  • Prior experience working as an advocate at Solace is strongly preferred
  • Comfortable leading virtual training sessions and bringing positive energy to group interactions
  • Strong organizational skills, verbal communication, and written communication
  • Flexibility, as the needs of a growing organization will evolve
  • Excitement at the prospect of working in a fast moving, high growth, tech-forward startup environment, taking complete ownership of the work you do
  • Translate your experience as an advocate to inform improvements to the advocate and patient experience
  • Lead onboarding sessions for advocates, set Solace’s tone, and provide an excellent initial experience for advocates
  • Act as a primary touchpoint for questions from advocates about how to solve patients’ problems
  • Partner closely with advocate operations managers to carry out operational processes to improve the advocate service
  • Develop clinical content and protocols to ensure advocates feel supported in the work they do and that patients are able to access the resources they need
  • Ensure that Solace’s protocols are being followed by the advocate team

LeadershipProject ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsWritten communicationVerbal communicationTrainingActive listeningClient relationship managementTeam management

Posted about 2 hours ago
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📍 Florida

💸 38.0 USD per hour

🔍 Mental Healthcare

🏢 Company: Foresight Mental Health👥 501-1000💰 Series C almost 3 years agoMental HealthMedicalHealth Care

  • Strong clinical competency in trauma-informed and evidence-based practices; including initial triage, risk assessment/management, crisis interventions, ICD-10 codes, and treatment planning
  • Proficiency with EHR systems and comfort using digital tools (Google Suite, Zoom)
  • Excellent communication, active listening, and interpersonal skills to build rapport and collaborate effectively with clients, therapy leaders, billing, and support service
  • Reliable time management (including maintaining a consistent schedule), attention to detail, and professional conduct across all responsibilities
  • Commitment to accessibility, cultural humility, continuous learning, and Foresight’s client-centered Philosophy of Care
  • Adaptability, critical thinking, and a team-oriented mindset within interdisciplinary models
  • Provide psychotherapy to individuals, couples, and families (virtually or in-person)
  • Conduct assessments, diagnose, and develop treatment plans
  • Complete timely electronic documentation (within 72 hrs)
  • Management of caseload including schedule maintenance, charge slips, high balances and consistent attendance

Communication SkillsTime ManagementDocumentationActive listeningClient relationship managementRisk Management

Posted about 2 hours ago
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📍 Florida

💸 38.0 USD per hour

🔍 Mental Healthcare

🏢 Company: Foresight Mental Health👥 501-1000💰 Series C almost 3 years agoMental HealthMedicalHealth Care

  • Strong clinical competency in trauma-informed and evidence-based practices; including initial triage, risk assessment/management, crisis interventions, ICD-10 codes, and treatment planning
  • Proficiency with EHR systems and comfort using digital tools (Google Suite, Zoom)
  • Excellent communication, active listening, and interpersonal skills to build rapport and collaborate effectively with clients, therapy leaders, billing, and support service
  • Provide psychotherapy to individuals, couples, and families (virtually or in-person)
  • Conduct assessments, diagnose, and develop treatment plans
  • Complete timely electronic documentation (within 72 hrs)
  • Management of caseload including schedule maintenance, charge slips, high balances and consistent attendance

Communication SkillsTime ManagementInterpersonal skillsAdaptabilityCritical thinkingTeamworkActive listeningClient relationship managementRisk Management

Posted about 2 hours ago
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📍 United States

💸 58000.0 - 100000.0 USD per year

🔍 Benefits Administration

  • 5+ years of experience working directly with clients in the employee benefits/benefit administration industry.
  • Strong project management experience, especially with technology projects, is highly advantageous.
  • In-depth understanding of benefit administration and employee benefit programs, and their industry impact.
  • Comfortable with technology and adept at navigating systems.
  • Ability to troubleshoot issues and navigate Human Capital Management and/or Benefits Administration Systems.
  • Experience with Human Resources and HRIS/payroll systems is beneficial.
  • Excellent relationship management, project management, and analytical skills.
  • Ability to lead client meetings, deliver presentations, and build strong relationships.
  • Consultative communication style, providing clients with market insights and tailored solutions.
  • Proven ability to collaborate across functional areas to ensure a seamless customer experience.
  • Resilience under pressure, particularly during busy periods, with a knack for bringing order to chaos.
  • Resourceful problem solver, adept at finding solutions collaboratively.
  • Tech-savvy with a willingness to learn new technology and effectively communicate technical concepts to clients.
  • Availability to travel up to 10%.
  • Act as the primary liaison between our clients and production teams, ensuring clear communication of goals, objectives, and timelines.
  • Conduct and manage client calls and provide comprehensive new client administrator training.
  • Maintain all client documentation, including Standard Operating Procedures and process-related materials.
  • Stay updated on product releases, updates, and system functionalities through ongoing educational opportunities.
  • Collaborate with clients on product updates and provide consultation as needed, partnering closely with the Client Success Leader.
  • Deliver clear communication on system functionalities, industry news, project initiatives, and resolution activities.
  • Drive continuous improvement in service delivery across all teams to maintain high-quality service standards.
  • Coordinate Annual Enrollment activities and proactively engage clients and internal teams on any open items.
  • Participate in sales finalist meetings and assist the sales team during prospect visits and services presentations.
  • Identify trends and training needs in partnership with internal teams, providing support and expertise to the Service Center team.
  • Above all, ensure our clients love us... a lot!

Project ManagementHR ManagementCommunication SkillsCustomer serviceRESTful APIsProblem-solving skillsAccount ManagementTrainingClient relationship managementRelationship managementSales experienceTeam managementSaaS

Posted about 2 hours ago
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🔥 Remote Administrative Assistant
Posted about 3 hours ago

📍 South Africa

🧭 Contract

🏢 Company: Growth Troops

  • 2+ years in a virtual or in-office administrative support role
  • Organized, efficient, and excellent at juggling priorities
  • Clear communicator with strong written English
  • Proficient in tools like Google Workspace, Trello, Slack, and Zoom
  • Independent, proactive, and focused on delivering quality and consistency
  • Comfortable working remotely with clients across time zones
  • Schedule meetings and manage calendars across time zones
  • Handle email prioritization, inbox organization, and written communications
  • Conduct research and prepare briefings, summaries, or comparison docs
  • Support reporting, file organization, and data entry across systems
  • Prepare slide decks and polished internal/client docs
  • Assist with travel planning and ad hoc logistics
  • Maintain CRM records, task boards, and digital systems of record

Communication SkillsMicrosoft ExcelAttention to detailOrganizational skillsTime ManagementWritten communicationClient relationship managementData entryCRM

Posted about 3 hours ago
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📍 United Kingdom

🧭 Full-Time

🔍 Healthcare

🏢 Company: clarivate_careers

  • Master’s degree (PhD preferred) in relevant Life Sciences & Healthcare field
  • 1-2 years of Medical writing experience in market access, HEOR, or pharmaceutical consulting or equivalent.
  • Proficient with MS Office Suite (Power Point, Excel, Word, Outlook, Teams)
  • Provide a medical writing resource to the Value Communication department, acting as lead writer with close senior medical writer support, working within a team
  • Undertake bespoke research and data collection as required
  • Ensure all deliverables meet project objectives and quality standards, through accurate reporting of data from references and alignment with house style or relevant style guides
  • Serve as the primary contact for clients on low-complexity projects, managing communications and resolving any issues that arise
  • Implement best practices and process improvements to enhance efficiency and effectiveness
  • Contribute to project management tasks, including creating and updating Gantt charts and other planning tools
  • Implement process improvements based on project learnings and feedback to enhance future project efficiency and outcomes
  • Collaborate with other teams to align project activities with broader organizational goals and client needs

Project ManagementProject CoordinationCommunication SkillsCollaborationPresentation skillsReportingWritingActive listeningClient relationship managementMarket ResearchResearch skillsEnglish communication

Posted about 3 hours ago
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🔥 Account Executive
Posted about 3 hours ago

📍 Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin

🧭 Full-Time

🔍 IT

🏢 Company: Electric

  • Experience managing full sales cycles with multiple decision-makers
  • Ability to build pipeline from scratch from target ICP’s
  • Ability to foster key relationships with stakeholders and buyer groups
  • Experience driving net-new business from lead to close
  • You are coachable, flexible, and resilient
  • Self-starter attitude and ability to exercise judgment and solve complex problems without direct supervision
  • You have a builder mentality and thrive in collaborative environments
  • Ability to work well with ambiguity and come up with creative solutions to challenges
  • Excellent communication skills; ability to effectively lead client meetings and presentations
  • Experience working with Marketing and Product teams; ability to translate market feedback into actionable insights
  • Highly organized; ability to handle multiple deadlines simultaneously and prioritize your time
  • 3+ years of successful selling experience in a B2B environment
  • Familiarity with B2B software and technology is a plus (salesforce, salesloft, zoominfo, linkedin, etc.)
  • Experience in the IT or cybersecurity space is a plus
  • Establish and manage relationships with key decision-makers to drive new customer acquisition.
  • You’ll own end-to-end workflows and help evolve our strategy as we continue to grow and expand into new markets.
  • You’ll be responsible for prospecting, building your pipeline, and executing sales engagements that drive top-line growth and expand Electric’s reach.
  • You’ll become a product expert, run product demos, help build sales playbooks, and define our sales motion.
  • You’ll be a key part of refining our go-to-market strategy and providing feedback from the field to internal teams.
  • You’ll collaborate, share best practices and mentor others on the team.
  • You’ll be responsible for hitting quarterly outreach, pipeline and revenue targets.

SalesforceCommunication SkillsCustomer serviceRESTful APIsNegotiationPresentation skillsAccount ManagementClient relationship managementSales experienceMarket ResearchLead GenerationCRM

Posted about 3 hours ago
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📍 Mexico

🧭 Full-Time

🔍 SaaS

🏢 Company: Varicent

  • Minimum 2 years of experience in technical or application support
  • Strong understanding of relational databases, SQL scripting, and basic administration
  • Familiarity with client-server architecture and web-based application environments
  • Experience working with CRM/ticketing systems (e.g., Salesforce, Zendesk, ServiceNow)
  • Experience supporting U.S.-based clients is a strong plus
  • Advanced English skills (spoken, written, and reading) are required
  • Troubleshoot and resolve technical issues with Varicent’s SaaS and on-premises solutions
  • Analyze logs, traces, and error reports to identify and fix issues
  • Maintain detailed case records in our CRM system and keep clients informed of progress
  • Collaborate with internal teams to escalate complex problems and drive resolutions
  • Share best practices with customers to help them gain maximum value from the product
  • Continuously improve knowledge base and support documentation
  • Participate in on-call weekend support rotation as scheduled

SQLFrontend DevelopmentCommunication SkillsAnalytical SkillsRESTful APIsExcellent communication skillsTroubleshootingClient relationship managementTechnical supportCRMDebuggingEnglish communicationSaaS

Posted about 3 hours ago
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