Zuora

πŸ‘₯ 1001-5000πŸ’° Private 3 months agoπŸ«‚ Last layoff about 2 years agoDeveloper APIsBillingSaaSPaymentsSoftwareπŸ“ˆ Public Company
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Zuora empowers businesses to thrive in the Subscription Economy. We provide a leading cloud-based subscription management platform, Zuora Central, that automates the entire order-to-cash process, from quoting and billing to collections and revenue recognition. Zuora serves a diverse range of industries, helping companies worldwide monetize new business models and cultivate strong customer relationships. Our impact is significant, transforming how businesses operate and engage with their subscribers. Our engineering teams leverage a robust and modern tech stack, including Salesforce APEX, LWC, Java, Spring, NodeJS, ReactJS, and REST APIs. We foster a collaborative and innovative engineering culture, emphasizing automation, quality, and continuous learning. We value both individual contributions and team dynamics, with remote-friendly work arrangements and a global team structure creating an inclusive environment for employees across different locations. Zuora is committed to building an inclusive high-performance culture where employees feel valued and empowered. We offer competitive compensation and benefits, generous time off, parental leave, and opportunities for professional development. Our 'ZEO' culture emphasizes ownership, collaboration, and making a positive impact for our customers and the world. As a publicly traded company (NYSE: ZUO), Zuora continues to experience significant growth, driven by the increasing adoption of subscription-based business models. Our substantial funding and acquisitions demonstrate our commitment to innovation and market leadership in the subscription management space.

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πŸ‘₯ 1001-5000πŸ’° $268,000,000 Series E over 5 years agoπŸ«‚ Last layoff almost 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security
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Jobs at this company:

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πŸ“ Costa Rica

🧭 Full-Time

πŸ” Subscription Economy / Software Solutions

  • 3-5 years of enterprise level experience delivering moderate to complex revenue and finance solutions.
  • 3-5 years of experience in customer-facing solution delivery within a professional services organization.
  • Experience with ERP, Order to Cash, Billing, and/or CRM solutions is a plus.
  • Bachelor’s degree in Computer Science or Business preferred.
  • Coding experience in SQL, PLSQL, or another programming language.
  • Ability to review and assist with API documentation and integrations.
  • Experience with solution implementation in revenue recognition, order-to-cash, and finance.

  • Conduct requirements gathering, gap analysis, and support sessions with customers.
  • Work directly with Zuora Product Engineers on customer use cases and feedback.
  • Establish and maintain system configurations and overall runbooks for customers.
  • Provide expertise on Zuora product configuration and API integration best practices.
  • Document requirements and user stories; ensure customer satisfaction with delivered solutions.
  • Deliver custom training materials and support customers with calls for functional and technical questions.

LeadershipSQLBusiness AnalysisCommunication SkillsCollaborationDocumentation

Posted 29 days ago
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πŸ“ India

🧭 Full-Time

πŸ” Subscription Economy

  • Enterprise level experience within a professional services organization, as a Solution Architect and/or Business Consultant.
  • Experience delivering moderate to complex ERP, billing, revenue, procurement, and/or CRM solutions.
  • Demonstrated leadership abilities to lead business discussions and architect solutions.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design, and user interface implementation.
  • Experience in data analysis, conversion, migration, interfaces, and reports.
  • Experience with system design using configuration and/or customization and integration.
  • Experience in delivering end-to-end solutions through the entire SDLC.
  • Experience with Waterfall and Agile methodologies.
  • Strong team player with excellent communication skills.
  • Experience with accounting and conversing with finance teams.
  • Ability to manage tasks on multiple projects simultaneously.

  • Solution design using the full Zuora product portfolio.
  • Design and validate that the proposed solution architecture supports the stated and implied business requirements.
  • Review technical team deliverables for compliance with architecture standards.
  • Articulate and present different perspectives on various technologies.
  • Present architecture deliverables such as ecosystem and integration diagrams, ERD, business process flows, swim lanes, and mock-ups.
  • Exhibit strong executive presence and communicate effectively with project sponsors.
  • Deliver expert services to Zuora partners.

LeadershipAgileBusiness AnalysisData AnalysisCommunication SkillsCollaborationAgile methodologiesAccountingDocumentationCompliance

Posted 29 days ago
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πŸ”₯ Sr Client Partner
Posted about 2 months ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 144700.0 - 217100.0 USD per year

πŸ” Subscription Economy

  • Great communicators with high ability to drive customer relationships.
  • At least 8-10+ years of experience in services sales, delivery, and customer relations.
  • Deep business knowledge in Order-to-Cash/Order-to-Revenue processes.
  • In-depth knowledge of implementing SaaS Enterprise software applications.
  • Proven experience mapping business initiatives to applications solutions.
  • Business-savvy with experience in building stakeholder relationships.
  • Proficient in presenting technical concepts to diverse stakeholders.
  • Ability to manage multiple engagements and scope changes.
  • Flexibility and ability to operate in ambiguity.
  • Experience working with cross-functional and geographically dispersed teams.

  • Develop high value trusted relationships with executives at customers and partners.
  • Support account executives and collaborate with delivery managers and solution architects.
  • Qualify service opportunities and own the P&L of service engagements.
  • Drive customers’ business initiatives aligned with Zuora's technology.
  • Manage day-to-day operations and strategic relationships with key customers.
  • Establish governance between System Integrators and Zuora.
  • Cultivate customers as advocates within the Zuora Community.
  • Manage customer escalations and communicate product changes.
  • Become an expert in subscription billing & revenue on Zuora's product.

LeadershipSCRUMCollaborationAccountingStakeholder management

Posted about 2 months ago
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πŸ“ EMEA

🧭 Full-Time

πŸ” Subscription Economy

  • 3-5 years of experience in delivering complex Revenue and Finance solutions.
  • 3-5 years in customer-facing solution delivery, as a Technical Account Manager or Solution Architect.
  • Experience with ERP, Order to Cash, Billing, and CRM solutions is a plus.
  • Code experience in SQL, PLSQL, or another programming language.
  • Experience in requirements gathering, use cases documentation, and business analysis.

  • Conduct requirements gathering, gap analysis, testing, and support sessions with customers.
  • Work directly with Zuora Product Engineers on customer use cases and feedback.
  • Help maintain overall customer health and focus on technical metrics.
  • Provide expertise on Zuora product configurations, APIs, and integration best practices.
  • Document requirements and ensure delivered work meets customer expectations.

LeadershipSQLBusiness AnalysisCommunication SkillsCollaborationRelationship management

Posted 2 months ago
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