GLOBAL PACIFIC SUPPORT

Welcome to Global Pacific Support! Global Pacific Support is not just another call center; we are a leader in delivering world-class customer service and support solutions on a global scale. With a commitment to excellence, we specialize in 24/7 multilingual customer support, dispatch coordination, and comprehensive service management for clients across various industries. Our team is driven by innovation, utilizing the latest technology and best practices to ensure that every customer interaction is seamless, efficient, and memorable. We pride ourselves on fostering a collaborative and inclusive work environment where employees are empowered to grow and make a real impact. At Global Pacific Support , we don't just fill positionsβ€”we build careers and craft industry leaders. Join us to be a part of a company that values your potential and invests in your future. Contact GPS today for a personalized consultation! 1-888-856-8811

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πŸ”₯ Good ads expert
Posted 16 days ago

πŸ“ Philippines

  • Proven experience managing Google Ads campaigns.
  • Deep understanding of Google Ads tools, features, and analytics.
  • Strong analytical skills and the ability to interpret data.
  • Exceptional communication skills, both written and verbal.
  • Experience with A/B testing and optimization techniques is highly desirable.
  • Google Ads certification is a plus.
  • Bachelor's degree in Marketing, Business, or a related field is preferred.
  • Design and implement effective Google Ads campaigns.
  • Conduct comprehensive keyword research and competitor analysis.
  • Write engaging ad copy and create compelling visuals.
  • Monitor, analyze, and report on campaign performance metrics.
  • Collaborate with the marketing team to integrate Google Ads.
  • Manage budgeting, bidding, and overall campaign strategy.
  • Stay current with new Google Ads features and best practices.

Google AnalyticsSEORESTful APIsBudgetingMarketingDigital MarketingA/B testing

Posted 16 days ago
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πŸ“ Philippines, Pakistan

πŸ” Towing

  • Previous experience in account management, customer service, or a related field, preferably in the towing or automotive sector.
  • Strong verbal and written communication skills, with a talent for building rapport with clients.
  • Excellent organizational and multitasking abilities to manage multiple accounts effectively.
  • Proficiency in Microsoft Office, particularly Excel, for managing data and generating reports.
  • Familiarity with towing operations and the relevant industry landscape is beneficial.
  • Ability to work collaboratively within a team environment while demonstrating independent problem-solving skills.
  • Detail-oriented mindset with a focus on accuracy and quality in all tasks.
  • Demonstrated ability to thrive in a fast-paced, ever-changing atmosphere.
  • Customer-centric attitude with a commitment to delivering outstanding service.
  • Manage day-to-day communications and relationships with client towing companies, addressing inquiries and resolving issues promptly.
  • Coordinate the onboarding process for new towing accounts, ensuring all necessary information and requirements are fulfilled.
  • Oversee the scheduling and dispatching of towing services, collaborating with internal teams to meet client needs efficiently.
  • Maintain comprehensive and accurate records of client accounts, including contracts, service agreements, and transaction histories.
  • Generate and send out regular invoices to clients, ensuring precision in billing and records management.
  • Monitor outstanding payments and follow up with clients to ensure timely payment processes.
  • Conduct regular check-ins with clients to gather feedback, offer support, and explore opportunities for additional services.
  • Work closely with the sales team to identify and cultivate upselling opportunities within existing customer accounts.

Financial ManagementCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeOrganizational skillsWritten communicationMS OfficeAccount ManagementData entryRelationship managementCustomer supportBookkeeping

Posted 16 days ago
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πŸ“ Philippines

  • Proven experience in lead generation, sales, or a related role, preferably within a marketing or agency environment.
  • Strong knowledge of lead generation techniques and tools.
  • Exceptional verbal and written communication skills, with the ability to engage diverse audiences effectively.
  • Self-starter mentality with the ability to work independently and collaboratively in a team environment.
  • Strong organizational skills and meticulous attention to detail.
  • Experience with CRM software, RingToVoip and lead management systems is preferred.
  • Conduct thorough research to identify new leads and target markets for our services.
  • Use a combination of outreach methods, including email campaigns, phone calls, and social media engagement to connect with potential clients.
  • Qualify leads by conducting needs assessments and determining their suitability for our services.
  • Collaborate with the marketing and sales teams to develop targeted lead generation strategies and campaigns.
  • Maintain accurate records of leads and engagements using our CRM system.
  • Analyze lead generation performance metrics and adjust strategies to enhance effectiveness.

SalesforceCustomer serviceWritten communicationResearchVerbal communicationSales experienceLead GenerationDigital MarketingCRM

Posted 16 days ago
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πŸ”₯ VoIP sales
Posted 27 days ago

πŸ“ United States

πŸ” Telecommunications, VoIP

  • Previous experience in sales, particularly in the telecommunications or VoIP sectors, is highly desirable.
  • Strong track record of achieving or exceeding sales targets.
  • Comprehensive understanding of VoIP technology and its applications.
  • Excellent communication, interpersonal, and negotiation skills.
  • Self-motivated with strong organizational skills and the ability to manage multiple priorities.
  • Proficient with CRM software and Microsoft Office Suite.
  • A willingness to learn and adapt in a fast-paced environment.
  • Identify and target potential clients within various industries needing VoIP services.
  • Conduct engaging sales presentations and product demonstrations to showcase how our VoIP solutions can benefit their business.
  • Manage the entire sales process from prospecting to closing deals, ensuring customer satisfaction throughout.
  • Develop and maintain strong relationships with clients, understanding their specific needs and challenges.
  • Stay informed about industry trends, market changes, and competitor strategies to effectively position our offerings.
  • Collaborate with the sales team to craft effective sales strategies and promotional campaigns.
  • Track and report on sales metrics, providing insights and feedback to optimize performance.

SalesforceCommunication SkillsCustomer servicePresentation skillsMicrosoft Office SuiteExcellent communication skillsNegotiation skillsReportingClient relationship managementSales experienceCRM

Posted 27 days ago
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πŸ“ Honduras

πŸ” Website Development

  • Proven experience in sales, preferably within the website development or SEO industry
  • Strong understanding of digital marketing and how SEO drives business growth
  • Exceptional communication and interpersonal skills for effective client engagement
  • Ability to identify client pain points and offer tailored solutions
  • Experience with lead generation and converting leads into sales
  • Self-motivated and results-oriented with a strong track record of meeting sales targets
  • Familiarity with CRM systems and sales tracking tools
  • Bachelor's degree in Marketing, Business, or a related field is preferred
Sell website solutions and SEO services to help businesses enhance their online presence and drive traffic to their sites.

Google AnalyticsCommunication SkillsSEORESTful APIsExcellent communication skillsClient relationship managementSales experienceMarketingLead GenerationDigital MarketingCRMWordPress

Posted 27 days ago
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πŸ“ United States

πŸ” Marketing

  • Proven experience in social media outreach or cold outreach, particularly on LinkedIn
  • Strong understanding of LinkedIn best practices and lead generation techniques
  • Excellent communication and interpersonal skills
  • Ability to create compelling messaging tailored to target audiences
  • Experience in using outreach tools and CRM systems
  • Strong analytical skills to assess outreach performance
  • Self-motivated and target-driven, with a focus on achieving results
  • Ability to work independently and collaboratively with a team
  • Bachelor's degree in Marketing, Communications, or a related field is preferred
  • Leveraging social media platforms, particularly LinkedIn, to identify and connect with potential clients through cold outreach strategies
  • Generate leads and build relationships by engaging prospects with personalized messages and relevant content

Content creationCommunication SkillsAnalytical SkillsMarketingLead GenerationDigital MarketingCRM

Posted about 1 month ago
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πŸ“ United States

πŸ” Marketing

  • Previous experience in appointment setting, telemarketing, or sales is preferred.
  • Exceptional communication skills, both verbal and written.
  • Ability to engage and persuade potential clients over the phone or through digital channels.
  • Strong organizational skills with attention to detail in scheduling and record-keeping.
  • Proficiency in using CRM systems and other software tools for lead management.
  • Self-motivated and able to work independently while being a team player.
  • A positive attitude and passion for the marketing industry.
  • Basic knowledge of marketing concepts is a plus.
  • Conduct outreach via phone, email, and social media to identify and engage potential clients.
  • Present our marketing services clearly and compellingly to generate interest.
  • Schedule and manage appointments for our sales team with prospective clients.
  • Maintain detailed records of interactions, appointments, and follow-ups in our CRM system.
  • Collaborate with the sales team to ensure a seamless handover of leads.
  • Follow up with leads to confirm appointments and address any questions or concerns they may have.
  • Analyze feedback and suggest ways to improve outreach strategies.
  • Provide an exceptional experience to potential clients to foster a positive brand image.

Communication SkillsCustomer serviceWritten communicationVerbal communicationSales experienceMarketingLead GenerationDigital MarketingCRM

Posted about 1 month ago
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πŸ“ Venezuela, Bolivarian Republic of. Colombia

  • Previous experience in dispatching, particularly in the towing or roadside assistance industry, is highly preferred.
  • Strong verbal and written communication skills.
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail.
  • Proficiency in dispatch software and systems.
  • Capability to work in high-pressure situations and make quick, informed decisions.
  • Familiarity with local road networks and geography is an asset.
  • Flexibility to work in shifts, including nights, weekends, and holidays.
  • Commitment to excellent customer service and problem-solving skills.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Handle incoming calls from customers in need of towing services and gather necessary information such as vehicle type, location, and service requirements.
  • Input and manage customer information in the dispatch system accurately and efficiently.
  • Dispatch tow trucks and service personnel to customer locations based on urgency and availability.
  • Monitor the status of tow trucks and provide updates to customers regarding expected arrival times.
  • Communicate clearly with towing staff to ensure that all service requests are executed smoothly and efficiently.
  • Maintain thorough records of all calls, dispatches, and customer interactions.
  • Address and resolve customer inquiries and concerns professionally.
  • Collaborate with team members to optimize operations and enhance customer satisfaction.

SQLCommunication SkillsCustomer serviceData entryComputer skills

Posted about 2 months ago
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πŸ“ Colombia, Venezuela, Mexico

πŸ” Roadside Assistance

  • Previous experience as a dispatcher in the towing or roadside assistance industry is required.
  • Hands-on experience with Towbook or similar dispatching software is essential.
  • Excellent communication skills, both verbal and written.
  • Strong organizational capabilities and attention to detail.
  • Ability to work effectively in high-pressure situations and make timely decisions.
  • Familiarity with local roads and geographic areas is a plus.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.
  • Strong customer service focus and problem-solving skills.
  • A collaborative mindset and ability to work well in a team-oriented environment.
  • Receive and evaluate incoming requests for towing and roadside assistance via phone and Towbook application.
  • Collect essential information including the customer's location, vehicle details, and type of service needed.
  • Utilize Towbook to input dispatch information accurately and manage service requests efficiently.
  • Dispatch tow trucks and coordinate service personnel based on immediate requirements and vehicle availability.
  • Monitor dispatched services to ensure prompt response and resolution of customer issues.
  • Provide regular updates to customers regarding estimated arrival times and service status.
  • Maintain comprehensive records of all calls, interactions, and dispatch activities in Towbook.
  • Address customer inquiries and resolve any issues professionally and courteously.
  • Collaborate with towing operators and team members to facilitate smooth operations and improve customer satisfaction.

Communication SkillsCustomer serviceOrganizational skills

Posted about 2 months ago
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πŸ”₯ Towbook dispatcher
Posted about 2 months ago

πŸ“ Mexico, Honduras, Colombia, Venezuela, Bolivarian Republic of

πŸ” Towing/Roadside Assistance

  • Proven experience as a dispatcher, specifically in the towing or roadside assistance industry.
  • Familiarity with Towbook dispatch software is highly preferred.
  • Strong verbal and written communication skills.
  • Attention to detail and the ability to manage multiple tasks simultaneously.
  • Capability to work under pressure and make informed decisions quickly.
  • Knowledge of local road networks and geographical areas is advantageous.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Commitment to providing outstanding customer service and problem-solving capabilities.
  • A collaborative mindset and the ability to work as part of a team.
  • Handle incoming calls from customers requesting towing and roadside assistance services.
  • Collect essential information such as location, vehicle type, and reason for service.
  • Utilize Towbook dispatch software to enter, track, and manage service requests accurately.
  • Dispatch tow trucks and service personnel based on urgency and availability.
  • Monitor the status and location of tow trucks to ensure prompt responses.
  • Maintain communication with customers regarding estimated arrival times and service updates.
  • Document all service interactions and maintain accurate records within Towbook.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with drivers and team members to optimize operational efficiency.

Communication SkillsCustomer serviceAttention to detailWritten communicationMultitaskingVerbal communication

Posted about 2 months ago
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