Booksy

Booksy is a leading SaaS-enabled marketplace for the health, beauty, and wellness industry, providing a cloud-based appointment booking solution and business management tools for professionals in this sector. With over 25 million consumers globally using its platform, Booksy supports approximately 150 million annualized client appointments, facilitating over $6 billion in gross merchandise value. Established in 2015, Booksy is available in more than six countries and is the fastest-growing beauty booking app worldwide.

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🔥 Customer Success Onboarding Advisor

Posted 2024-11-23

📍 Poland

🔍 Beauty marketplace

A minimum of 2 years of experience in customer service/contact center in an outbound environment.
Knowledge of English language (nice to have).
Proficiency in Windows, iOS, Android, ChromeOS, web browsers, and MS Office/GSuite.
Ability to communicate effectively with customers.
Goal-oriented mindset.
Knowledge of and ability to apply communication and persuasion techniques.
Strong writing skills and a good command of the Polish language.
Quick learning ability and stress resilience.
Problem-solving and analytical skills.
Quick adaptation to new situations.
Ability to work well in a team and willingness to collaborate.

Making phone calls to salons that have purchased a Booksy for Business subscription to schedule their onboarding into the system.
Conducting remote onboarding sessions for salons into the features of Booksy for Business and monitoring their progress.
Activating salons to ensure their Booksy profiles attract customers to book as many online appointments as possible.
Providing salons with information about how Booksy for Business and Booksy for Customers work and their functionalities.
Providing salons with information regarding subscriptions, invoices, and payments.
Proposing solutions tailored to the needs of salons within the capabilities offered by Booksy.

AndroidData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-23

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🔥 Director of Product Design

Posted 2024-11-23

📍 United Kingdom, Poland, Spain

🔍 Beauty marketplace

Product/UX design experience with increasing scope and complexity.
Experience with a diverse suite of digital products including consumer and SaaS/B2B.
Strong communication skills to inspire and deliver impact.
Experience in scaling agile product development processes.
Data and evidence-based approach for informed decision-making.
Leadership skills and experience building high-performance teams.

Define UX principles, vision and strategy for Booksy.
Develop and execute a comprehensive UX/design strategy aligned with the company's goals.
Influence strategic decision making by using design language.
Analyze and propose solutions to enhance customer experience.
Ensure product development is customer needs-driven.
Establish scalable design processes that support rapid growth.
Leverage research and analytics to refine user experience.

LeadershipAgileProduct DevelopmentStrategyProduct designCollaboration

Posted 2024-11-23

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🔥 Key Account Team leader (Western Europe)

Posted 2024-11-19

📍 Spain, France, UK

🧭 Full-Time

🔍 Beauty marketplace

5+ years of experience in customer service and sales roles.
Proven experience in managing people and a hands-on approach.
Preferred experience in startup or scale-up environments.
Background in beauty, technology, or both.
Excellent written and verbal communication skills.
Ability to communicate effectively with all organizational levels.
Fluency in English (C1+), Spanish, French; other languages are a plus.
Global experience with international markets.
Open-mindedness and an agile way of working.

Develop trusted relationships with a portfolio of large and important accounts.
Acquire a thorough understanding of key customer needs and requirements.
Provide customized support to configure the application (onboarding).
Be a communication link between Key Accounts and Booksy.
Resolve issues and problems faced by customers and address complaints.
Work closely with the Head of Sales to generate new sales.
Collaborate with the Head of Marketing to deepen relationships with Booksy Ambassadors.
Acquire advanced and in-depth product knowledge.
Attend meetings with potential high value providers.
Review, create and analyze reports to improve team performance.
Coach, manage, and mentor the team, leading meetings and performing 1:1s.
Participate in training sessions or recruitment processes.
Participate in trade fairs to support clients.
Engage in ad hoc projects with other teams or markets.

LeadershipAgileBusiness DevelopmentPeople ManagementCross-functional Team LeadershipBusiness developmentCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAgile methodologiesMentoringWritten communicationCoaching

Posted 2024-11-19

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🔥 Agile Delivery Lead Senior

Posted 2024-11-09

📍 Spain, United Kingdom, Portugal

🔍 Beauty, wellness and health marketplace

Extensive experience within agile methodologies and cross-cooperation frameworks (e.g., Scrum, LeSS).
Strong program management skills, including strategic planning, governance and managing team capacity.
Proficiency in collaboration tools (e.g. Jira, Miro).
Ability to design and implement process improvement strategies.
Understanding of technological processes (e.g. agile software development, DevOps) and organizational mechanisms necessary for organizational development.
Leadership and strategic thinking skills.
Negotiation and conflict resolution abilities.
Communication and stakeholder engagement skills.
Ability to drive organizational change and foster a culture of continuous improvement.
High level of emotional intelligence and adaptability.

Lead strategic refining and planning sessions to align initiatives with business objectives and ensure reliable roadmaps.
Foster a culture of collaboration, transparency, and accountability through strategic communication.
Ensure the initiative has an updated Roadmap, incorporating all necessary teams and proactively addressing risks and impediments to keep initiatives on track.
Lead the identification and systemic resolution of cross-team dependencies.
Implement program-level governance and reporting to ensure consistency and transparency.
Track, analyze, and report on key initiative deliverables, improving metrics related to predictability and time to market.
Coordinate with other Agile Delivery Leads to ensure a unified approach and optimal use of team capacity.
Provide expert coaching and mentorship to agile teams and stakeholders.
Partner with Heads of Product to advise on portfolio management, prioritization, and scope adjustments during Critical Investment Review.
Drive stakeholder needs and expectations and methods of cooperation.

LeadershipSoftware DevelopmentAgileSCRUMJiraCollaboration

Posted 2024-11-09

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🔥 Senior iOS Engineer

Posted 2024-11-09

📍 United Kingdom, Poland, Spain

🔍 Beauty, wellness, and health services

Swift Expert and also navigates well in Apple documentation.
Expert knowledge in async/await.
Expert knowledge in Swift Package Manager and understands modularity.
Expert knowledge in Apple best practices in code and design.
Expert level of understanding design patterns.
Expert knowledge on how to configure CI processes.
Proven ability to design, develop, test, deploy, and maintain complex systems.
Experience with automated testing frameworks.
Leadership in guiding design decisions and discussions.

Develop and implement complex projects from conception through completion.
Ensure the high quality of code across the team through code reviews and setting coding standards.
Participate in planning complex projects to identify dependencies, establish timelines, and provide reliable estimations.
Identify opportunities for enhancing system efficiency and propose initiatives for technological advancements.
Contribute to the design and architectural decisions for complex systems or products to ensure scalability, reliability, security and performance.
Participate in technical assessment of recruitment candidates.

LeadershipSoftware DevelopmentAgileDesign PatternsiOS DevelopmentSCRUMSwiftCommunication SkillsAnalytical SkillsCollaborationCI/CD

Posted 2024-11-09

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🔥 Outside Sales Specialist with Spanish (West Palm Beach)

Posted 2024-11-08

📍 United States

🧭 Full-Time

💸 60000 - 65000 USD per year

🔍 Beauty industry

2-4 years of field sales experience preferred.
Located in or near West Palm Beach.
Experience in the Beauty industry preferred, but not required.
Fluency in English and Spanish is a plus.
Experience with utilizing Salesforce to organize sales process.
Vehicle for transportation purposes.

Hunting for new business within assigned territory.
Strong focus on client care and building relationships.
Results-driven attitude with motivation to exceed sales targets.
Own and manage a pipeline of potential clients.
Conduct demos and educate clients on app features.
Attend industry events to engage potential and current users.

Business DevelopmentSalesforceBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-08

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🔥 B2B Field Marketing Manager (FR & UK)

Posted 2024-11-07

📍 United Kingdom, France

🧭 Full-Time

🔍 Tech, beauty industry

Minimum of 7 years of experience in B2B marketing.
Fluency in English and French, with strong written and spoken skills.
Familiarity with the tech or beauty industry.
Ability to travel up to 25% of the time.
Experience or interest in working within a global team.
Knowledge of online and offline marketing strategies.
Strong project management and multitasking abilities.
Data-driven approach to marketing decisions.
Excellent communication and collaboration skills.
Self-motivated and adaptable in a fast-paced environment.

Work closely with West EU Marketing Team Lead and other functional leaders to achieve local targets.
Collaborate with B2B Marketing Specialists across regions to share best practices.
Represent local audiences in France and the UK, and understand customer needs.
Develop strong relationships with Sales and Operations teams for common goals.
Adapt global advertising campaigns to local needs with creative teams.
Create a content plan in collaboration with the SEO team to drive KPIs.
Support local community teams in brand awareness, engagement, and lead generation.
Assist Performance marketing with local campaign execution and effectiveness.
Act as a liaison between global and local marketing teams.
Coordinate communication plans with local and global teams.

LeadershipProject ManagementData AnalysisProject CoordinationGoogle AnalyticsCross-functional Team LeadershipData analysisGoCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Product Data Analyst

Posted 2024-11-07

📍 Poland, United Kingdom, Spain

🔍 Beauty marketplace

2+ years experience in an analytical role dealing with large volumes of data.
Excellent knowledge of SQL, with BigQuery being an asset.
1+ years experience in product optimization, including A/B testing and conversion analysis.
Proven experience in providing insights based on data analysis.
Excellent verbal and written communication skills.
Familiarity with data visualization tools like PowerBI, Looker, or Tableau.
A higher degree in statistics, mathematics, or a technical field.
Proficiency in spoken and written English.

Understand funnels, ecosystems, user behaviors, and trends in product adoption.
Define and analyze key metrics reflecting product success.
Identify growth opportunities through quantitative analysis and data presentation.
Prepare, monitor, and adjust reports for product team contributions.
Collaborate with product teams for data-driven decision making.
Cooperate with BI Analysts and Data Engineers for data management automation.

SQLAgileBusiness IntelligenceData AnalysisData MiningQlikViewSCRUMTableauData analysisData miningCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Meta Ads Campaign Manager

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 $80,000 - $90,000 per year

🔍 Beauty, wellness and health booking platform

Minimum of three years of experience in Online Acquisition Marketing.
Very strong experience with managing Meta Ads campaigns.
Experience with managing TikTok or YouTube campaigns is a plus.
Proven track record of demonstrating the impact of your campaigns on conversion, retention, and revenue metrics.
Hands-on experience with state of art digital marketing tools including the use of ads panels and reporting tools.
Data-driven professional with a good feel for numbers and the ability to act based on insights.
Ability to adopt new technologies and programs quickly.
Strong communication skills, proficiency in Spanish or French is also a plus.
Some creative experience either in the form of graphic design or copywriting would be appreciated.
Team player with excellent organizational and process management skills.
Fast learner with natural curiosity and drive to deliver business impact.

Take part in Performance Marketing activities in the US, both on B2B (Salon Owners) & B2C (Salon’s Clients) sides.
Support Booksy online acquisition through digital advertising on outbound channels: mainly Meta (Facebook & Instagram), but also TikTok, Google UAC, YouTube and more.
Manage the operational execution of Booksy’s acquisition campaigns including ads briefs, content review (creative and copy) and campaigns setup, monitoring, optimization & reporting.
Monitor campaigns performance against key KPIs and leverage results to provide learnings on our best assets and establish best practices for Booksy’s online acquisition.
Work with the broader performance team to tackle growth projects and brainstorm new ways to improve programs.
Work across Booksy teams to regularly communicate on campaigns and ensure they are executed efficiently, produce valuable insights, and deliver meaningful impact.
Stay on top of industry trends to ensure Booksy’s online acquisition strategies remain relevant and effective.

Data AnalysisGraphic DesignGoogle AnalyticsData analysisGoCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-16

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Booksy

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