Salsify

👥 501-1000💰 over 2 years ago🫂 Last layoff over 2 years agoManagement Information Systems E-Commerce Cloud Computing Analytics Software💼 Private Company

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Salsify is a leading e-commerce software company empowering brands to win on the digital shelf. We provide a Commerce Experience Management (CommerceXM) platform that combines Product Information Management (PIM), Digital Asset Management (DAM), and experience building tools with robust commerce capabilities. This allows brands to seamlessly manage product content, track inventory and sales data, and optimize their online presence across various channels, from major retailers to marketplaces and D2C websites. Our solutions deliver a competitive edge by increasing brand trust, amplifying product differentiation, boosting conversion rates, and accelerating time to market. Salsify's tech stack features a Kubernetes-based application environment, leveraging technologies such as Terraform for infrastructure management, and Go, Ruby, or Python for software development. We foster a collaborative engineering culture built on trust and mentorship, empowering our engineers to innovate and solve complex problems while building elegant and scalable software. Our distributed teams operate from Boston (HQ) and global hubs in Lisbon and Sydney. We are proud of the inclusive and equitable work environment we have built; our commitment to diversity and employee well-being has earned us numerous top workplace awards. With significant funding from leading venture capital firms including Venrock, Matrix Partners, and Warburg Pincus, Salsify is experiencing rapid growth, currently on a trajectory from $100M to $500M in revenue. We're a fast-paced company that values agility, curiosity, and passion. We’re looking for talented individuals who are excited to contribute to our continued success story. We offer competitive salaries, equity, unlimited vacation, comprehensive benefits, and a positive work environment where you'll have a significant impact. Join our team and help us shape the future of e-commerce.

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Jobs at this company:

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🔥 Technical Consultant - Customer Success

Posted about 1 month ago

📍 Portugal

💸 34000.0 - 40000.0 EUR per year

🔍 Software Development

🔧 Requirements

Experience navigating the complexities SMB and large enterprise clients face when launching a new platform
Passion for making customers successful and excited to work in a customer-centric environment
Experience problem-solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
Curiosity and willingness to learn with the ability to grasp and make effective use of knowledge quickly
Thoughtfully communicates new concepts to diverse audiences and adapts to changing circumstances
Confidence driving solutions to challenging customer or internal situations autonomously and understanding when to raise risk and inform relevant stakeholders
Proficiency in integrating data source systems such as PIMs or ERPs with eCommerce platforms is a bonus

💡 Responsibilities

Lead the technical engagement (consult, solution, configure, and execute) of customer technical requests to unblock technical challenges that may block customers from adopting and realizing value with Salsify
Build strong relationships with key stakeholders within customer organizations, including executives, and end-users, to understand their needs and align our solutions accordingly to deliver results
Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
Work cross-functionally with Customer Success Managers, Renewal Managers, Implementation Consultants, and other teams to ensure customers are set up to achieve established metrics/goals
Deliver results in helping achieve company GRR, DRR, and positive NPS score targets across PXM customers.
Deliver engagements on time and within scope
Grow, maintain, and demonstrate a core working knowledge of an ever-evolving software solution while working collaboratively with colleagues to build shared knowledge
Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along

Posted about 1 month ago

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🔥 Product Operations Project Manager

Posted about 1 month ago

📍 Portugal

💸 37400.0 - 44000.0 EUR per year

🔍 Commerce infrastructure, SaaS

🔧 Requirements

3+ years of experience leading multiple product initiatives end-to-end, preferably in SaaS.
Strong curiosity and initiative to understand customer needs and align strategies.
Strong organizational skills to manage numerous tasks and stakeholders effectively.
Demonstrated experience in driving cross-functional team results and addressing misalignment.
Ability to anticipate risks and challenges and proactivity in problem-solving.
Excellent written and verbal communication skills.
Experience in reporting status and risks to executive leadership and managing change communications.
Ability to empathize with diverse stakeholders and adapt strategies.

💡 Responsibilities

Manage the end-to-end process of bringing new products and capabilities to market.
Own and facilitate R&D's comprehensive product delivery framework.
Maximize product value by facilitating continuous product discovery and project planning.
Enable future-facing customer and partner engagement by communicating investment areas.
Achieve product goals by promoting cross-functional collaboration.
Create innovation capacity by organizing customer feedback and streamlining product communications.

Project ManagementAgileProduct ManagementJiraConfluenceSaaS

Posted about 1 month ago

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🔥 Customer Success Manager

Posted 3 months ago

📍 Portugal

🧭 Full-Time

💸 32300.0 - 38000.0 EUR per year

🔍 Commerce infrastructure, SaaS

🔧 Requirements

2+ years as a Customer Success Manager within a SaaS organization, consultant, technical account manager or equivalent.
Proven track record of driving measurable customer outcomes and success.
Documented client health scores and utilization targets within a Customer Success tool.
Comfort handling a high volume of new and existing customers.
Experience navigating complex project implementations and/or programs.
Track record of leading technical conversations and persuading others.
Handled challenging or complex customers or situations with demonstrated resolutions.
Worked cross-functionally with sales, professional services, product, and marketing peers.

💡 Responsibilities

Ensures the customer is achieving business value for every stage of their customer lifecycle journey, post-sale.
Responsible for adoption of all licensed products and ensures customers are receiving business value and ROI.
Recommends and carries out joint strategic success and value plans with their portfolio of customers.
Performs business reviews up through senior leadership to share progress, metrics, wins, and recommendations for the future.
Captures customer product feedback and enhancement requests metrics and KPIs and documents them in Salesforce.
Helps customers plan and execute a digital shelf program.
Evangelizes customer success stories and customer success systems and processes.

SalesforceCross-functional collaborationData analyticsChange ManagementCustomer SuccessSaaS

Posted 3 months ago

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🔥 Product Manager

Posted 3 months ago

📍 Portugal

🧭 Full-Time

💸 53125.0 - 62500.0 EUR per year

🔍 Commerce infrastructure, SaaS

🔧 Requirements

3-5+ years of product management or similar experience, preferably with SaaS applications.
Proven track record of building strong cross-functional relationships.
Strong interpersonal skills, sharp and results-oriented.
Problem-solving abilities and a proactive approach to identifying issues.
Demonstrated ability to gather user feedback and present trade-offs.
Strong change management skills and a positive mindset regarding change.
Analytical mindset and ability to partner with Engineering.

💡 Responsibilities

Developing a strategy and executing it to scale the syndication process.
Ensuring the reliability of foundational Network systems and integrations.
Building strong relationships with retail and service partners.
Prioritizing investments to support the go-to-market team and identify sales opportunities.

Data AnalysisProduct ManagementAPI testingREST APIAnalytical SkillsCross-functional collaborationChange ManagementSaaS

Posted 3 months ago

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🔥 Backend Engineer - Python (Multiple Openings)

Posted about 1 year ago

📍 Portugal, France, Australia, United States

🧭 Full-Time

💸 55.5 - 58.5 EUR per hour

🔍 E-commerce

🔧 Requirements

5+ years of commercial software development experience.
Experience in Python; knowledge of Go and/or Ruby is a plus.
Experience building consumer-facing applications in a SaaS or product-based company.
Specialization in back-end development.
Familiarity with contemporary frameworks, build tools, and testing tools.
Interest in building scalable and performant applications.

💡 Responsibilities

Build and ship production-grade software using Python, Go, Ruby, MySQL, PostgreSQL, Redis, Azure Cloud, AWS, and Kubernetes.
Set technical direction and define the technical approach for team tasks.
Work closely with product and engineering management on product roadmap.
Collaborate with go-to-market teams to launch new functionalities.
Grow as a leader within the team and mentor new members.
Participate in tech talks and guilds to share ideas and strategies.

Python

Posted about 1 year ago

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