Human Interest

👥 501-1000💰 $161,000,000 Private about 2 years agoWealth Management Retirement Finance InsurTech Employee Benefits Insurance FinTech💼 Private Company

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Human Interest is a San Francisco-based 401(k) provider that offers easy and affordable retirement plans for small and medium-sized businesses, using technology to solve administrative and compliance issues.

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Jobs at this company:

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🔥 Fast Track Specialist

Posted 2 days ago

📍 Pacific Standard, Mountain, Central time zones

🧭 Full-Time

💸 68000.0 - 70000.0 USD per year

🔍 Retirement benefits and financial services

3+ years in a role that demonstrates troubleshooting and problem-solving skills.
At least 1 year of customer service experience with strong verbal and written communication.
Strong work ethic, ability to work independently, and manage project plans.
Passion for process improvement and demonstrated ability to lead change.
Experience with retirement plans or payroll providers and understanding of industry regulations.
Desire to learn new systems and expand knowledge about the retirement industry.
Strong focus on quality and PC skills, including G-Suite products.
Ability to adapt to various client systems and troubleshoot software issues.

Communicate with customers to identify needs and help establish 401(k) plans.
Educate and inform newly signed customers about their retirement savings options.
Collaborate with sales and account management to meet customer needs.
Drive processes forward, managing stakeholders to keep customers engaged.
Identify areas for process improvement to facilitate team scaling.
Serve as the main contact for clients to establish technical integrations with payroll providers.
Analyze payroll data for accuracy and troubleshoot data flow issues.
Evaluate data discrepancies and make necessary adjustments.
Draft procedures for payroll-related information flow compliant with regulations.
Investigate technology issues and develop implementation solutions.
Guide clients through data analysis and assist data transmission.
Communicate professionally with clients focusing on solutions.
Lead projects for process improvement impacting the business.

Data AnalysisTroubleshootingClient relationship managementProcess improvement

Posted 2 days ago

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🔥 Partner Relationship Manager

Posted 14 days ago

🧭 Full-Time

💸 87500.0 - 90000.0 USD per year

🔍 Retirement benefits, fintech, technology

Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
5+ years of experience in partner management, strategic alliances, or business development.
Proven ability to manage and grow strategic partner relationships.
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills.
Experience in managing multiple projects simultaneously.
Knowledge of sales strategies and marketing programs.
Familiarity with Intuit’s products and the broader financial technology ecosystem is a plus.

Build and nurture strong, long-term relationships with key partners.
Collaborate with partners to understand their business objectives.
Lead the onboarding process for new partners.
Establish and track key performance indicators (KPIs) for partnerships.
Work closely with cross-functional teams including sales, marketing, and customer support.
Collect and relay partner feedback for improvements.
Negotiate and manage partnership agreements.
Provide ongoing training and support for partners.
Identify and address conflicts within partner relationships.

Posted 14 days ago

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🔥 Content Copywriter (UX)

Posted 14 days ago

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Retirement benefits

3+ years of experience in writing UX copy within a user-centric design process.
Excellent writing and editing skills in American English.
Experience with Figma for writing and editing copy.
Proven ability to work with cross-functional teams.
Ability to work independently in a fast-paced environment.

Craft clear, concise, and engaging microcopy for digital interfaces, including buttons, tooltips, error messages, and onboarding flows.
Collaborate with designers, developers, and product teams to ensure content aligns with user journeys and design objectives.
Develop and maintain a consistent brand voice across user interfaces.
Conduct user research and usability testing to refine messaging.
Optimize copy for readability and accessibility, ensuring compliance with standards like WCAG.
Perform A/B testing on copy variations to improve engagement.
Edit and proofread UX content for accuracy and style adherence.
Contribute to Revenue team content initiatives as needed.
Analyze user behavior and feedback to identify pain points.
Write engaging digital dialogues for seamless integration.
Collaborate on creating UX content and brand guidelines.
Write compelling CTAs to drive user action.
Stay informed on industry trends for innovative copy solutions.
Provide content recommendations during design reviews.

Posted 14 days ago

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🔥 Sales Support Specialist

Posted 30 days ago

📍 United States

🧭 Full-Time

💸 19.24 - 24.04 USD per hour

🔍 Retirement benefits / Financial services

Bachelor's degree or a minimum of three years of experience in inside sales, customer service, or billing specialist role.
Proven work experience as a Sales Support Specialist or in a customer-facing role.
Strong organization, time management, and administrative skills.
Excellent communication skills in various formats.
Experience in a fast-paced software company.
Proficient in Google Docs, Sheets, Salesforce, and Zoom.

Upselling customers on service packages.
Sending and tracking DocuSign agreements post-deal closure.
Monitoring various systems like Hubspot and Salesforce for accurate information.
Working on projects such as payroll migration and data-sharing agreements.

SalesforceProblem SolvingCustomer serviceTime ManagementCritical thinking

Posted 30 days ago

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🔥 Software Engineer II, Full Stack (Financial Engines)

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 160000.0 - 185000.0 USD per year

🔍 Retirement services

Minimum 5 years of professional experience building and maintaining full stack software.
Experience in building scalable technologies.
Strong technical skills in JavaScript or TypeScript, ReactJS, Node.js, GraphQL, and PostgreSQL.
Desire to learn and grow, with an emphasis on internal legacy and futuristic designs.
Ability to think creatively and share knowledge effectively.
Proficiency in writing maintainable, understandable, and testable code.
Proactive and empathetic mindset focused on solving customer problems.
Formal training in a computer science-related discipline (Bachelors or Masters preferred).

Build and maintain business-critical software to process and record customers' retirement savings.
Improve complex processes and systems to enhance robustness and performance.
Collaborate with other engineers and stakeholders to foster knowledge sharing.
Write clean, high-quality code and tests to ensure system reliability.
Develop monitors and tests for assessing system performance and scalability.
Own critical retirement workflows and make informed engineering decisions.
Delight stakeholders and participate in the development life cycle activities.

GraphQLNode.jsPostgreSQLJavascriptTypeScript

Posted about 1 month ago

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🔥 Senior Software Engineer II

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 185000.0 - 220000.0 USD per year

🔍 Retirement benefits

Minimum 7 years of professional experience building and maintaining backend software.
Experience building large-scale backend systems, managing elastic workloads using queue/worker and streaming architectures.
Experience scaling database platforms (NoSQL, SQL).
Experience migrating to modern scalable technologies from monolithic systems while maintaining high reliability and availability.
Ability to quickly grasp the workings of accounting and 401k domains.
Strong desire to learn, exchange feedback, and grow.
Ability to think creatively and share knowledge with others.
Ability to write understandable, testable code with an eye toward maintainability.
Proactive and empathetic mindset.

Build and maintain business-critical software to process and record customers' retirement savings.
Improve complex processes and systems to make them more robust, higher performance, and require less human intervention.
Collaborate with other engineers and stakeholders to share knowledge and build expertise.
Write clean, high-quality code and tests while keeping the system fast and reliable.
Develop and analyze monitors and tests to assess performance, scalability, and reliability.
Develop ownership over critical retirement workflows and domains.
Deliver features and enhancements that improve complex processes and systems.
Make informed engineering tradeoff decisions.
Delight internal and external stakeholders.
Participate in development life cycle activities like analysis, design, coding, testing, and production release.

AWSBackend DevelopmentSQLNosql

Posted about 2 months ago

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🔥 Staff Engineer, Financial Engines

Posted 3 months ago

📍 US

🧭 Full-Time

💸 245000 - 275000 USD per year

🔍 Retirement services and technology

Minimum 10 years of professional experience designing, building and maintaining large scale backend software products and systems.
Expert at designing and building modular distributed applications to support an extremely rapidly growing customer base.
Solid understanding of the current landscape of auto-scaling cloud technologies and efficient usage of compute, storage, network and virtualization technologies, preferably AWS.
Experience delivering large scale backend systems, including ingesting and processing data at significant scale.
Experience managing elastic workloads using queue/worker and streaming architectures.
Experience migrating to modern scalable technologies from monolithic systems and databases while maintaining high reliability and availability.

Define forward looking architectures through creation of designs, establishing tradeoffs in cost vs value and gaining buy in from key technical, product and business stakeholders.
Drive the delivery of prototypes, technical standards, project plans and roadmaps that align with the product vision of our organization and in conjunction with technical leads.
Coach and mentor senior level engineers in our organization to help raise the bar in innovation, efficiency and technical capability.
Deliver features and enhancements that improve complex processes and systems to make them more robust, higher performance and require less human intervention.
Collaborate with other engineers and stakeholders to share knowledge and build expertise.
Raise the bar of our team’s standards resulting in cleaner, well documented and higher quality code.
Model and teach key behaviors for owning and delivering systems that are fast, horizontally scalable and reliable.
Speak up and advocate for forward looking architectures and designs that minimize human intervention while keeping development costs incremental.

AWSLeadershipSQLAgileNosqlMentoringDocumentationCoachingReportingData modeling

Posted 3 months ago

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🔥 Growth Digital Marketing Manager (SEO/CRO)

Posted 3 months ago

🧭 Full-Time

💸 100000.0 - 115000.0 USD per year

🔍 Retirement benefits technology

3-5+ years of experience in digital marketing with a focus on SEO and CRO in B2B or SaaS environments.
Strong understanding of on-page, off-page, and technical SEO principles.
Proven experience with A/B testing platforms for improving user experience.
Proficiency in web analytics tools such as Google Analytics and SEO tools like SEMrush.
Experience with headless CMS platforms and basic HTML/CSS knowledge.
Analytical mindset to derive insights from complex data sets.
Strong communication skills for presenting findings to teams.
Proactive, data-driven problem-solving approach.

Develop and implement SEO strategies to increase organic traffic and search rankings.
Analyze website and conversion metrics to identify optimization opportunities and conduct A/B testing.
Lead CRO initiatives including landing page testing and funnel analysis.
Collaborate with teams to integrate SEO best practices into content development.
Work with product and engineering for technical SEO improvements.
Conduct competitive analysis and keyword research.
Maintain a backlog of SEO and CRO initiatives prioritized by business impact.
Manage key SEO tools and report on performance with actionable insights.

SEOA/B testing

Posted 3 months ago

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🔥 Senior Full-Stack Engineer, Onboarding

Posted 3 months ago

🧭 Full-Time

💸 185000.0 - 220000.0 USD per year

🔍 Fintech

7+ years of experience building and maintaining software in production.
Desire to work with the following technologies: Node, TypeScript, React, AWS, and PostgreSQL.
Top notch communication skills, able to communicate well with engineers and non-engineers alike.
Strong desire to learn, think creatively, and share knowledge with others.
Enjoy mentoring other engineers and deeply reviewing their code.
Proactive and empathetic mindset, loves to solve problems for customers.
Past experience working in startups and/or fintech.

Design, build, and maintain user experiences for both external and internal customers.
Work on business-critical, foundational services which serve as the data funnel of the entire platform.
Improve complex processes and systems to make them more robust and require less human intervention.
Collaborate with other engineers and stakeholders to share knowledge and build expertise.
Develop ownership over domains in the system and make informed engineering tradeoffs.
Advocate for and delight internal and external users.
Write clean, high-quality code and tests to keep the system fast, reliable, and monitorable.
Lead and participate in development life cycle activities like design, coding, testing, and production release.
Contribute to the evolving engineering standards, tooling, and processes.

Problem SolvingMentoring

Posted 3 months ago

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🔥 Senior Software Engineer, Backend (Portfolio Management)

Posted 4 months ago

🧭 Full-Time

💸 190000.0 - 210000.0 USD per year

🔍 Retirement services

Minimum 7 years of professional experience building and maintaining backend software.
Experience building scalable backend services.
Experience scaling database platforms (NoSQL, SQL).
Strong desire to learn, share knowledge with others, exchange feedback, and grow.
Ability to write clean, performant, maintainable, testable code.
Proactive and empathetic mindset, eager to fix problems for our customers.
Formal training in computer science or a related discipline (Bachelors or Masters preferred).

Build and maintain software to process and record customers' retirement savings.
Improve processes and systems for robustness, performance, and reduced human intervention.
Collaborate with engineers and stakeholders to share knowledge and build expertise.
Write clean, high-quality code and automated tests.
Develop and analyze monitors and tests to assess performance, scalability, and reliability.
Develop ownership over critical retirement workflows and domains.
Make informed engineering tradeoff decisions.
Delight internal and external stakeholders.
Participate in development lifecycle activities, including analysis, design, coding, testing, and production release.

Posted 4 months ago

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Human Interest

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