- Translate product strategy and merchant requirements into detailed Jira tickets with clear acceptance criteria.
- Drive daily sprint prioritization and ticket fulfillment to maintain engineering velocity.
- Lead rigorous QA and UAT for carrier integrations, dashboards, and platform updates.
- Manage end-to-end merchant onboarding as the primary product-facing point of contact.
- Research and implement AI-driven features to automate manual e-commerce logistics processes.
- Define integration strategies for WMS platforms like Mintsoft and international shipping carriers.
- Ensure platform performance and usability within the Shopify Plus App ecosystem.