Virtual Assistant (Social Media and Website Management) - 34242

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Requirements:

• A minimum of 2-3 years of related experience is required.
• Experience with the following tools is preferred but not required: Monday.com, Asana, Notion, Sprout Social, Hootsuite, WordPress, Klaviyo, Mailchimp, and HubSpot.
• Demonstrated a sense of responsibility, integrity, and the ability to be a team player.
• The candidate must have own equipment to use upon employment.

Responsibilities:

• Actively participate in weekly team meetings to discuss ongoing projects, content and project updates within Monday.com.
• Schedule monthly, weekly and daily social posts across Meta platforms (Facebook, Instagram) or other third-party scheduling tools.
• Respond to comments and messages, engaging with followers in a timely, brand-aligned manner.
• Conduct social media audits, collect screenshots used to compile indepth insights into social media strategy.
• Prepare monthly reports for clients, showcasing social media performance and other relevant KPIs.
• Manage client onboarding ensuring contracts are signed, accurate billing issued and payments are tracked and received.
• Create and publish blog/landing pages, embedding forms to capture leads and support campaign efforts.
• Upload and format blogs, ensuring they are SEO-optimised and published accurately on the website.
• Collaborate with the team to document and systemize key processes, such as content creation, client onboarding, to enhance operational efficiency and ensure a seamless client experience.