Written communication Job Salaries

Find salary information for remote positions requiring Written communication skills. Make data-driven decisions about your career path.

Written communication

Median high-range salary for jobs requiring Written Communication:

$135,225

This analysis is based on salary ranges collected from 586 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $99,185 - $135,225

25% of job descriptions advertised a maximum salary above $191,814.29.
5% of job descriptions advertised a maximum salary above $290,960.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Leadership, Project Management and Collaboration. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Leadership
37% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $125,000 - $180,000
- 25% of job descriptions advertised a maximum salary above $240,000.
- 5% of job descriptions advertised a maximum salary above $313,610.
Project Management
37% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $108,800 - $153,400
- 25% of job descriptions advertised a maximum salary above $200,000.
- 5% of job descriptions advertised a maximum salary above $287,370.
Collaboration
45% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $105,000 - $148,000
- 25% of job descriptions advertised a maximum salary above $200,000.
- 5% of job descriptions advertised a maximum salary above $292,310.
Analytical Skills
61% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $100,000 - $140,550
- 25% of job descriptions advertised a maximum salary above $198,493.6.
- 5% of job descriptions advertised a maximum salary above $295,390.
Problem Solving
48% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $100,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $197,000.
- 5% of job descriptions advertised a maximum salary above $288,600.
Communication Skills
88% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $99,000 - $135,000
- 25% of job descriptions advertised a maximum salary above $190,000.
- 5% of job descriptions advertised a maximum salary above $293,600.
Organizational skills
45% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $90,000 - $125,704.17
- 25% of job descriptions advertised a maximum salary above $180,000.
- 5% of job descriptions advertised a maximum salary above $264,000.
Time Management
37% jobs mention Time Management as a required skill. The Median Salary Range for these jobs is $86,500 - $120,000
- 25% of job descriptions advertised a maximum salary above $180,000.
- 5% of job descriptions advertised a maximum salary above $256,000.
Attention to detail
40% jobs mention Attention to detail as a required skill. The Median Salary Range for these jobs is $85,500 - $114,500
- 25% of job descriptions advertised a maximum salary above $170,000.
- 5% of job descriptions advertised a maximum salary above $250,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Sales, Pharmaceutical and Fintech. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Sales
1% jobs are in Sales industry. The Median Salary Range for these jobs is $223,510 - $287,370
- 5% of job descriptions advertised a maximum salary above $337,500.
Pharmaceutical
2% jobs are in Pharmaceutical industry. The Median Salary Range for these jobs is $175,850 - $270,950
- 25% of job descriptions advertised a maximum salary above $303,300.
- 5% of job descriptions advertised a maximum salary above $350,000.
Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $177,000 - $228,000
- 25% of job descriptions advertised a maximum salary above $268,750.
- 5% of job descriptions advertised a maximum salary above $374,000.
Software Development
7% jobs are in Software Development industry. The Median Salary Range for these jobs is $102,150 - $167,170
- 25% of job descriptions advertised a maximum salary above $210,000.
- 5% of job descriptions advertised a maximum salary above $276,200.
Health Insurance
1% jobs are in Health Insurance industry. The Median Salary Range for these jobs is $117,000 - $160,000
- 25% of job descriptions advertised a maximum salary above $183,000.
- 5% of job descriptions advertised a maximum salary above $260,000.
Insurance
2% jobs are in Insurance industry. The Median Salary Range for these jobs is $98,600 - $150,000
- 25% of job descriptions advertised a maximum salary above $176,000.
- 5% of job descriptions advertised a maximum salary above $189,655.
Software as a Service (SaaS)
1% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $94,784.86 - $127,500
- 25% of job descriptions advertised a maximum salary above $175,100.
- 5% of job descriptions advertised a maximum salary above $215,000.
Non-profit
2% jobs are in Non-profit industry. The Median Salary Range for these jobs is $90,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $135,000.
- 5% of job descriptions advertised a maximum salary above $276,156.
Healthcare
6% jobs are in Healthcare industry. The Median Salary Range for these jobs is $85,000 - $105,000
- 25% of job descriptions advertised a maximum salary above $176,975.
- 5% of job descriptions advertised a maximum salary above $309,000.
Mental Health
2% jobs are in Mental Health industry. The Median Salary Range for these jobs is $70,500 - $87,450
- 25% of job descriptions advertised a maximum salary above $127,500.
- 5% of job descriptions advertised a maximum salary above $170,800.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

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🔥 Director, Regulatory Intelligence and Policy, PDX

Posted 17 minutes ago

📍 United States of America

💸 148000.0 - 222000.0 USD per year

🔍 Pharma/Bio Pharma

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Bachelor's Degree in a Scientific or Engineering discipline
A minimum of 7 years Regulatory Affairs / Quality Assurance experience in the pharmaceutical industry or regulator
Experience developing regulatory strategies and leading regulatory agency interactions
Experience with project management across global teams
Excellent verbal and written communication and presentation skills

💡 Responsibilities

Proactively monitor external regional and global sources for Regulatory Intelligence and Policy developments relevant to Pharma/Bio Pharma innovations and other innovative areas of importance to GE HealthCare.
Assess the relevance and impact of regulatory intelligence information to GE HealthCare's products, processes, regulatory strategies, and market strategies.
Communicate effectively with internal and external stakeholders on business critical aspects of regulatory intelligence.
Collaborate with GE HealthCare regulatory teams across key markets to drive a proactive and consistent approach to monitoring of local environment and policy changes, and to ensure GE HealthCare has the opportunity to shape policy through proactive engagement and commenting opportunities.
Work collaboratively with the Global Regulatory Intelligence & Policy team to maintain an effective strategy for external influencing engagement with trade associations, regulators, and other relevant stakeholders on the regional and global level to ensure GE HealthCare's voice and priorities are included in the development of future policy, regulations and guidance.
Routinely engage and build relationships with a range of internal and external stakeholders, including cross-functional SMEs, trade associations, regulators, and other relevant industry stakeholders.
Inform and influence others (internal and external) to find creative and strategically aligned solutions to address regulatory changes and/or complex issues that may impact GE HealthCare.

Leadership Project Management Data Analysis Communication Skills Analytical Skills Collaboration Microsoft Office Written communication Compliance Interpersonal skills Excellent communication skills Problem-solving skills Teamwork Market Research Risk Management Stakeholder management Strategic thinking Financial analysis

Posted 17 minutes ago

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🔥 Engineering Manager II, Product Security

Posted about 2 hours ago

📍 United States

💸 170371.0 - 350763.0 USD per year

🔍 Product Security

🔧 Requirements

5+ years of product security experience
Strong knowledge of programming languages, application development, and secure coding practices
Knowledge of modern web/mobile application technologies including their security threats and vulnerabilities
An effective career coach with multiple years of experience in people management
A thought leader that focuses on efficiency and delivering on expectations
Possess a proven track record improving security in a fast-moving environment with lots of autonomy
Strong written and verbal communication skills
Proven ability to communicate complex security concepts to non-security partners
Bachelor’s degree in computer science, a related field or equivalent experience.

💡 Responsibilities

Manage and coach an engineering team building top-notch technology to secure our Products and Applications
Develop and execute a product security strategy that aligns with the organization’s overall security objectives
Promote secure coding practices, conduct code reviews, and provide guidance to developers on addressing security issues
Build strong relationship with stakeholders and efficiently deliver on expectations
Influence decisions and identify the best path forward through vision, prioritization, and technical leadership
Lead, manage, grow and build the team by identifying and recruiting security engineers at all levels

Backend Development Leadership Software Development Cloud Computing Cybersecurity People Management Product Management Cross-functional Team Leadership API testing Mobile testing Communication Skills Analytical Skills Problem Solving RESTful APIs Mentoring Written communication Compliance Coaching Verbal communication Risk Management Team management Stakeholder management

Posted about 2 hours ago

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🔥 Compliance Officer

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 115200.0 - 158400.0 USD per year

🔍 Health Care

🔧 Requirements

Bachelor's Degree
5+ years of developing and implementing compliance programs/compliance monitoring
Ability to investigate fraud and waste matters
2 or more years of project leadership experience
Data and Analytics experience with building, collecting, validating, and communicating large sets of data
Ability to investigate risk or potential risk to the organization and review policies and procedures to assure adherence
Understanding of ethics, compliance and regulatory industry standards. While maintaining high ethical standards to foster that sense of integrity within the organization
Strong written and verbal communications
Proficiency in Microsoft Office to include, Word, Excel and Outlook
Bility to analyze data to identify potential compliance issues and develop strategies to mitigate the risk

💡 Responsibilities

Ensures compliance with governmental requirements.
Develops and implements compliance policies and procedures.
Researches compliance issues and recommends changes that assure compliance with contract obligations.
Maintains relationships with government agencies.
Coordinates site visits for regulators, coordinates implementation and compliance with corrective action plans, as needed.
Advises executives to develop functional strategies (often segment specific) on matters of significance.
Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision
Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Leadership Project Management Business Analysis Data Analysis Project Coordination Analytical Skills Microsoft Office Written communication Compliance Verbal communication Risk Management Data analytics

Posted about 3 hours ago

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🔥 Director, Chemical Development

Posted about 3 hours ago

📍 United States

💸 163500.0 - 228900.0 USD per year

🔍 Pharmaceutical

🏢 Company: Welcome to the Tarsanet Internal Career Center!

🔧 Requirements

S. /M.S./Ph.D. in one of the relevant Engineering or Science fields
Strong understanding of technical/scientific challenges as those apply to the production processes used in the manufacture of Sterile products and the subsequent packaging of those products.
15+ years of progressive responsibility in Technical Operations and/or manufacturing support in pharmaceutical manufacturing. (Doctorate degrees require a minimum of 6 years total experience.)
Preferable experience in all the following areas: small molecule and large molecule API, intermediates and regulatory starting materials, site selection, technology transfer, process development, optimization, registration and validation.
Must have strong understanding of project management systems and tools, strong business and financial skills.
Established track record with evidence of excellent people management experience, problem solving, collaborative, leadership and communication skills.

💡 Responsibilities

Lead API operations across multiple CMC programs and ensure that operational plans are consistent with overall regulatory and corporate strategies.
Lead all aspects of the manufacture of clinical and commercial drug substance production at CMOs and ensures adherence to project timelines to support clinical and commercial supply, in line with business objectives.
Establish and manage relationship with CMOs.
Collaborate with CMOs to develop and lead manufacturing initiatives including, but not limited to: CMO site selection, technology transfer, scale-up, process development and optimization, validation, clinical and commercial production.
Develop strategies to ensure that supply chains for clinical and commercial drug substance are robust. Create risk mitigation plans to ensure timelines CMC activities are consistent with overall development timelines.
Collaborate with other internal functional groups to ensure that manufacturing activities comply with cGMPs and regulatory filings. Facilitate the resolution of deviations in a timely manner.
Develop and manage budget for CMC programs. Collaborate with Finance to address budget variance.
Collaborate with Regulatory Science to set CMC strategies. Author CMC regulatory submissions .
Collaborate with Pharmaceutical Sciences to set strategies for drug substance development
Review/approve drug substance manufacturing batch records, protocols, specifications and deviations.
Manage Person-in-Plant coverage to provide adequate oversight for manufacturing activities.

Leadership Project Management People Management Financial Management API testing Strategic Management Communication Skills Analytical Skills Collaboration Problem Solving Agile methodologies Written communication MS Office Active listening Quality Assurance Risk Management Process improvement Change Management Budget management

Posted about 3 hours ago

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🔥 Hospital Business Unit Trade National Account Director, US

Posted about 4 hours ago

📍 United States

💸 182000.0 - 303300.0 USD per year

🔍 Pharmaceutical

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

8 years of demonstrated success in business and account management;
Experience with Wholesale, Distributor, and National Accounts.
Detailed understanding of the pharmaceutical industry and classes of trade, and especially the Multisource Injectables Marketplace.
Experience and training in pricing and contracts negotiations
Established working knowledge of contracts and charge-backs and related systems.
Fluency in the use of PowerPoint and Excel software packages required
Willingness and ability to travel nationally and frequently to interact with assigned customers

💡 Responsibilities

Position Pfizer’s Hospital Business to achieve revenue and business objectives by developing and growing business partnerships and increasing sales by negotiating prices and contracts with customers across several classes of trade including national & regional wholesalers, distributors, specialty distributors, and specialty GPOs.
Leads all aspects of priority Wholesale, Specialty Distributor account business planning and execution aligned to the Channel Management operating plans
Schedules Top-Top meetings as required and leads agenda development.
Effectively negotiates and manages all Wholesaler agreements within the Pfizer portfolio of products.
Conducts quarterly review of DSA performance metrics, identifies opportunities for improved performance and aligns customer plans to remedy such gaps to support business requirements.
Assist in strategic aspects of the business with sales strategy development, customer initiative identification and colleague training and assistance (contracts, COT strategies) as well as other duties as defined.
Accountable for presenting, persuading, and selling Pfizer Hospital Business’ products to customers, who have alternative choices in the generic marketplace.
Direct the activities & resources of Pfizer & Pfizer’s Hospital Business shared services to maximize generic product launch sales and market share, extended-product-line portfolio penetration and price realization across the customer portfolio.
Responsible for establishing and maintaining a communication link between Pfizer Hospital and the customer to provide insight, overviews and focus for Pfizer’s Hospital Business marketing efforts.
Responsible for creating and implementing a strategic business plan for each major account in concert with Pfizer Hospital’s strategic goals.
Work with assigned accounts to develop and administer Distribution Service Agreements and wholesaler/distributor source programs.
Provide information to Pfizer Hospital’s on market activity, customers’ needs, etc., and serve as a resource person in recommending policies, procedures and programs applicable to national and regional accounts.
Provide information to the customer on new or existing products, on planned promotional activities, to provide necessary lead-time for the customer to respond (e.g., computer systems, sales representative information).
Function as liaison between Pfizer internal service providers and customers in areas involving the day to- day business.
Provide Pfizer and Pfizer Hospital Business management with competitive intelligence on emerging trends and competitors in the generic marketplace, which could have an impact on current and future products or Pfizer/Pfizer Hospital’s interests.
Be accountable for structuring pricing and rebate terms for customers consistent with Pfizer Hospital’s SOP’s, applicable laws and contracts, rebates, pricing and distribution systems capabilities.
Work directly with Credit personnel to manage A/R risk with assigned accounts.

Leadership Business Development Business Intelligence Salesforce Cross-functional Team Leadership Strategic Management Communication Skills Analytical Skills Customer service RESTful APIs Negotiation Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building Problem-solving skills Account Management Teamwork Client relationship management Sales experience Team management Strategic thinking CRM Financial analysis PowerPoint

Posted about 4 hours ago

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🔥 Value Based Programs Specialty Care Lead

Posted about 4 hours ago

📍 United States of America

🧭 Full-Time

💸 104000.0 - 143000.0 USD per year

🔍 Healthcare

🔧 Requirements

5+ years of experience in a corporate strategy role or financial leadership role
3+ years of healthcare contracting experience
Experience in managing the strategic planning cycle for a large organization with cross-functional engagement and prioritization
Excellent written and verbal communication skills

💡 Responsibilities

Develops, designs, and implements new payment arrangements that improve quality and the member experience
Works with senior executives and various program owners to develop and drive value based contracts for vendor and specialty programs
Becomes an expert in the data available from disparate sources and use this information to conduct business analyses and recommend implementation and execution plans
Conducts complex financial and other data analysis and makes recommendations (cost-benefit, market recommendations, strategy pro-forma, and impact analysis) that significantly impact the market operations
Assesses emerging trends, develops formulas to measure and manage initiative success
Designs complex mathematical models to help drive contractual decisions
Manages the development and review/measurement of key business priorities

Leadership SQL Business Analysis Data Analysis Cross-functional Team Leadership Strategy Financial Management Algorithms Communication Skills Analytical Skills Microsoft Excel CI/CD Problem Solving Agile methodologies Written communication Excellent communication skills MS Office Verbal communication Risk Management Data visualization Strategic thinking Financial analysis Data modeling Data management

Posted about 4 hours ago

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🔥 Video Content Specialist- Part Time

Posted about 4 hours ago

📍 US

🧭 Part-Time

💸 65.0 USD per hour

🔍 Health, Wellness, Education

🔧 Requirements

4+ years of professional experience producing multimedia content, with a minimum of 2 years developing video content
Experience with short-form storytelling (Instagram reels, TikTok, YouTube shorts, etc.)
Expertise using Adobe CC suite or comparable video editing, motion graphics, and visual design software
Great eye and passion for visual design and deep knowledge and advocacy for modern approaches to video and multimedia content production

💡 Responsibilities

Produce multimedia content for a variety of use cases and contexts, including the planning, scripting, editing, and potential recording of video content
Collaborate with UX writers, designers, product managers, marketers, and clinical stakeholders to create multimedia content campaigns that drive behavior change through engagement and education
Help manage multiple projects simultaneously, facilitating the content development and review process with stakeholders and partners
Clearly articulate your design rationale and concepts aligned with project objectives and user needs
Additional duties as assigned

Project Management Adobe After Effects Adobe Creative Suite Content creation Communication Skills Collaboration Written communication Editing

Posted about 4 hours ago

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🔥 Lead, Engineering

Posted about 5 hours ago

📍 North America

💸 162000.0 - 225000.0 CAD per year

🔍 Software Development

🏢 Company: MongoDB👥 1001-5000💰 Post-IPO Equity about 7 years agoDatabase Open Source Cloud Computing SaaS Software

🔧 Requirements

3+ years of experience managing teams of software engineers.
8+ years of experience building production-level code with a large user base, robust design structure, and rigorous code quality
Demonstrates excellent verbal and written technical communication skills and desire to collaborate with colleagues, mentor fellow engineers, and lead projects
Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture
Solid experience in designing, writing, testing, and maintaining highly distributed systems and/or data storage software
Experience with large backend/compiled codebases and compiled languages, preferably in C++/C/Rust/Go/Java

💡 Responsibilities

Onboard onto a highly technical product as an individual contributor to gain product knowledge before taking on managerial responsibilities.
Actively participate in hiring for the Cluster Scalability team
Lead and grow other engineers to coordinate seamless changes in a large, feature-rich code base
Manage engineers effectively in all aspects of people management (performance and growth, compensation, mentoring, etc.)
Work with product managers, program managers, and other teams to specify, prioritize and deliver new features that delight our users
Estimate task complexity and timeline, report progress, and voice risks for projects executed by reports to stakeholders
Ensure that the team is running smoothly by independently eliminating technical barriers, coordinating with other teams regarding dependencies, and focusing on the overall happiness of the team
Contribute to planning for organizational growth, including allocation of engineering resources, future hiring plans, and assignment of projects
Ensure high quality and velocity in the design and implementation of new functionality in the Server that reports up to you
Handle distributed systems related customer escalations from the Technical Support team and coach teammates to do the same

Backend Development Leadership Project Management Software Development Java MongoDB People Management Software Architecture C++ActiveMQ Algorithms Data Structures Go Rust Communication Skills Analytical Skills Collaboration Problem Solving Mentoring Written communication Team management Computer skills Technical support Debugging

Posted about 5 hours ago

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🔥 PART TIME Pediatric Care Provider (PNP or FNP - TX or GA license)

Posted about 5 hours ago

📍 United States

🧭 Part-Time

💸 60.0 USD per hour

🔍 Healthcare

🏢 Company: Pomelo Care👥 251-500💰 $46,000,000 Series B 9 months agoMobile Apps Health Care

🔧 Requirements

A minimum of 4 years of general pediatric experience as an advanced practice provider, particularly with newborns and infants, including experience caring for infants with complex medical needs in an outpatient setting
A passion for and demonstrated effectiveness in optimizing evidence-based care and outcomes
Experience using data to drive patient engagement, activation, and outcomes
Experience leading successful teams, with track record of outstanding collaboration and teamwork
A sense of urgency to improve outcomes coupled with exceptional organization and attention to detail
A growth mindset with the ability to approach process change and ambiguous situations with enthusiasm, creativity, and accountability
Facility using multiple tech platforms, with an eagerness for advising about platform improvements and adapting to new systems
Eager to thrive in a fast-paced, metric-driven environment
Phenomenal interpersonal and communication skills
Pediatric or Family Nurse Practitioner with substantial experience in pediatric care, including with infants who were in the NICU
Active, unrestricted license to practice in TX and/or GA and willingness to obtain licenses in all US states
Residence in a nursing compact state

💡 Responsibilities

Be accountable for improving clinical outcomes for empaneled pediatric patients by overseeing their medical care
Participate in daily clinical huddles focused on collaboration across a clinical pod, including RNs, LCSW, and RDs
Review complex patient cases, particularly for infants who are in or transitioning home from the NICU, develop care plans, and support other members of the clinical team in providing them with evidence-based care
Engage directly in patient care as a Pomelo provider providing care for acute issues as well as ongoing health education and care coordination
Monitor adverse events and hold clinical reviews to identify areas for improvement in Pomelo’s protocols
Lead development and review of evidence-based medical protocols and algorithms related to pediatric care
Actively participate in on-call schedules including overnight and on weekends

Leadership Data Analysis People Management Project Coordination HR Management Communication Skills Analytical Skills Collaboration Problem Solving Mentoring Attention to detail Organizational skills Time Management Written communication Interpersonal skills Teamwork Active listening Data management

Posted about 5 hours ago

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🔥 Worklife Chat Support Associate - Employee Assistance Program (Wed-Sat 3:30PM-2:00AM EST)

Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 35360.0 - 59188.8 USD per year

🔍 Healthcare

🔧 Requirements

1-3 years' experience in customer service experience.
Basic computer knowledge.
Proficiency in all Microsoft Office products

💡 Responsibilities

Promptly responds incoming chats within the standard greeting approved timeframe.
Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Agent will triage calls in a in a professional and timely manner if needed.
Communicates effectively with all internal stakeholders.
Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
Resolves complex issues without or with limited management intervention.
Outreach Providers to link services requested by members.

REST API Communication Skills Customer service Microsoft Office Attention to detail Time Management Written communication Compliance Microsoft Office Suite Excellent communication skills Problem-solving skills Troubleshooting Active listening Data entry Computer skills

Posted about 5 hours ago

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Shown 10 out of 907

Written communication Job Salaries

Median high-range salary for jobs requiring Written Communication:

Skills and Salary

Leadership

Project Management

Collaboration

Analytical Skills

Problem Solving

Communication Skills

Organizational skills

Time Management

Attention to detail

Industries and Salary

Sales

Pharmaceutical

Fintech

Software Development

Health Insurance

Insurance

Software as a Service (SaaS)

Non-profit

Healthcare

Mental Health

Jobs