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Quality Assurance

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257 jobs found.

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🔥 Quality Assurance Associate - Taiwan - Internal Job Posting

Posted about 9 hours ago

📍 Taiwan

🔍 Customer Support

🏢 Company: Keywords Studios💰 Post-IPO Equity 11 months ago🫂 Last layoff over 1 year agoAudio Video Games Digital Media Content

🔧 Requirements

Over 2 years experience in customer support or contact center industry.
Native level Traditional and Simplified Chinese language ability.
Advanced English Skills
Hands-on experience in Quality Assurance
Proficiency in Excel with excellent analytical abilities

💡 Responsibilities

Monitors and audits transactions performed by representatives.
Ensures that transaction monitoring goals are met.
Ensures that work outputs are in compliance with Client quality transaction monitoring guidelines.
Ensures integrity of generated data.
Reviews and analyzes data on results and highlights areas for improving customer experience.
Calibrates with internal Process and Security Auditors, Trainers, Team Supervisors, and external counterparts.
Generates quality reports and insights for operations and/or clients.
Attends and / or facilitates conference calls and meetings with clients and/or other internal departments regarding QA data and issues.
Participate in building high quality standards for customer service

Data Analysis Communication Skills Analytical Skills Microsoft Excel Quality Assurance Customer support

Posted about 9 hours ago

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🔥 Sr. Manager, Digital Technology DTC, Emerging Brands NA

Posted about 9 hours ago

📍 United States

🧭 Full-Time

💸 145000.0 - 155000.0 USD per year

🔍 ECommerce

🏢 Company: deckers

🔧 Requirements

7+ years of experience in digital technology, eCommerce, or a related field.
3+ years of experience in a leadership role managing cross-functional technical teams.
Strong background in Agile methodologies, with expertise in SCRUM frameworks and best practices.

💡 Responsibilities

Develop and execute the regional digital technology roadmap aligned with long-term business objectives.
Lead and develop high-performing teams, including Developers, Quality Assurance, and SCRUM Master roles.
Champion Agile methodologies and best practices to enhance team efficiency and digital execution.

Leadership Project Management Agile Data Analysis Frontend Development SCRUM Cross-functional Team Leadership CI/CD SEO Agile methodologies RESTful APIs Quality Assurance Data visualization Stakeholder management Digital Marketing NodeJS Data analytics A/B testing

Posted about 9 hours ago

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🔥 Development Transformation Lead, Director

Posted about 10 hours ago

📍 United States of America

💸 179156.0 - 211501.0 USD per year

🔍 Biotech

🏢 Company: careers

🔧 Requirements

10+ years of experience in clinical development, clinical operations, or clinical quality assurance within pharmaceutical, biotech, or CRO environments.
Demonstrated experience leading large-scale process transformation and change management in a regulated (GxP) environment.
Strong knowledge of controlled document management frameworks, strategies and inspection readiness principles.
Proven ability to lead cross-functional initiatives, manage complexity, and influence across a matrixed organization.
Experienced in vendor operational oversight and working with external experts to bring in industry best practices.
Comfortable with ambiguity and building frameworks from the ground up; strong strategic and analytical thinking and problem-solving skills with demonstrated ability to bring structure to vaguely defined problems.
Excellent written and verbal communication skills; effective at stakeholder engagement with solid ability to drive decisions and change management.
Familiarity with Quality Management System (QMS) principles and digital learning platforms (e.g., LMS, Confluence, knowledge bases).
Experience aligning process design with digital platforms that support clinical trial execution (e.g., CTMS, eTMF, workflow automation tools).
Background in large-scale organizational transformation, change enablement, or process optimization initiatives.

💡 Responsibilities

Design and implement a comprehensive documentation framework for clinical trial processes, integrating changes from technology enablement and operating model updates.
Contribute to and implement R&D standards for document types including SOPs, work instructions, guidance documents and training content ensuring alignment with regulatory requirements and internal quality expectations with a focus on logical flows and linkages.
Solicit and identify operational dependencies impacting documentation design and implementation from deep clinical trial experts to shape process transformation strategies.
Direct partner vendors providing technical writing, business process mapping, and change management support. Ensure outputs are aligned with strategic goals and delivered on time.
Collaborate with business process owners (BPO), transformation leads, Quality and QMS teams, and learning and development partners to ensure documentation supports process clarity, compliance, and usability.
Lead the tracking and reconciliation between future-state and current-state process taxonomy. Develop and implement a systematic approach for tracking and mapping implementation of process changes on trials newly starting up or migrating to new processes
Partner with training and change management leads to ensure new or updated documentation enables effective process understanding, critical thinking and behavior change that drive collectively own operational excellence across all roles.
Ensure all documentation supports GxP compliance and inspection readiness. Maintain a high standard of quality, traceability, and audit ability.
Take a forward-thinking, “clean slate” approach to design future-state documentation and processes that are user-centric, intuitive, and connected across functions.
Establish accountability structures for business process owners to support document lifecycle management, including periodic review and updates to ensure ongoing relevance and compliance. Measure key performance metrics of documentation effectiveness in conjunction with BPOs (e.g. User Readability, Process Compliance, Approach Consistency and Speed to Contribution)

Leadership Project Management GCP Communication Skills Documentation Compliance Training Cross-functional collaboration Quality Assurance Risk Management Stakeholder management Strategic thinking Change Management Confluence

Posted about 10 hours ago

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🔥 Sales Quality Assurance Manager

Posted about 12 hours ago

📍 United States

🏢 Company: The Knot Worldwide👥 1001-5000 Wedding Events Information Technology Event Management Professional Services

🔧 Requirements

5+ years of experience in Quality Assurance within a sales, support, or service environment.
2+ years of people management experience, including hiring and performance management.
Proven track record of building QA programs from the ground up.
Strong knowledge of sales methodologies (SPICED preferred) and customer experience best practices.
Deep familiarity with Gong and Salesforce; strong data analysis skills required.
Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.
Detail-oriented, process-driven, and highly organized.
Comfortable operating in a fast-paced, remote-first environment.

💡 Responsibilities

Design and implement a scalable QA framework across Sales, Account Management, and Vendor Support.
Lead one direct report (QA Specialist) with potential to scale the team as the program matures.
Audit customer interactions (calls, emails, etc.) for compliance, methodology adherence (SPICED), and overall experience.
Translate QA insights into actionable recommendations for Enablement, Legal, RevOps, and frontline leaders.
Leverage Gong and Salesforce to identify trends and root causes. Maintain and evolve QA dashboards and scorecards.
Monitor interactions for regulatory compliance and escalate risks appropriately.
Assess support team quality and communication effectiveness, with a focus on vendor satisfaction.

Data Analysis People Management QA Automation Salesforce Jira Communication Skills Analytical Skills Written communication Compliance Coaching MS Office Account Management Verbal communication Reporting Training Cross-functional collaboration Sales experience Quality Assurance Team management Stakeholder management Process improvement Customer support

Posted about 12 hours ago

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🔥 Sales Quality Assurance Manager

Posted about 12 hours ago

📍 United States

🔍 Sales Quality Assurance

🏢 Company: The Knot Worldwide👥 1001-5000 Wedding Events Information Technology Event Management Professional Services

🔧 Requirements

5+ years of experience in Quality Assurance within a sales, support, or service environment.
2+ years of people management experience, including hiring and performance management.
Proven track record of building QA programs from the ground up.
Strong knowledge of sales methodologies (SPICED preferred) and customer experience best practices.
Deep familiarity with Gong and Salesforce; strong data analysis skills required.
Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.
Detail-oriented, process-driven, and highly organized.
Comfortable operating in a fast-paced, remote-first environment.

💡 Responsibilities

Design and implement a scalable QA framework across Sales, Account Management, and Vendor Support.
Lead one direct report (QA Specialist) with potential to scale the team as the program matures.
Audit customer interactions (calls, emails, etc.) for compliance, methodology adherence (SPICED), and overall experience.
Translate QA insights into actionable recommendations for Enablement, Legal, RevOps, and frontline leaders.
Leverage Gong and Salesforce to identify trends and root causes. Maintain and evolve QA dashboards and scorecards.
Monitor interactions for regulatory compliance and escalate risks appropriately.
Assess support team quality and communication effectiveness, with a focus on vendor satisfaction.

Data Analysis People Management Salesforce Cross-functional Team Leadership Compliance Account Management Sales experience Quality Assurance

Posted about 12 hours ago

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🔥 German Expert Quality Rater (United Kingdom)

Posted about 12 hours ago

📍 United Kingdom

🧭 Full-Time, Contract

🔧 Requirements

Native-level fluency in German (Germany) + excellent English skills.
Residing in United Kingdom
Strong computer skills and access to a reliable internet connection.
Familiarity with online search tools and content platforms.
Comfortable working independently and meeting deadlines.
Able to sign NDA and standard agreements as required.

💡 Responsibilities

Analyze, review, and evaluate digital ads in German with a deep understanding of quality benchmarks.
Set and uphold rating standards to support the training of AI models.
Tackle complex, language-based tasks and provide guideline-aligned solutions.
Collaborate with cross-functional teams to drive innovation and improve user experiences.

Data Analysis Communication Skills Analytical Skills Fluency in English Quality Assurance Computer skills

Posted about 12 hours ago

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🔥 German Expert Quality Rater (Argentina)

Posted about 12 hours ago

📍 Argentina

🧭 Full-Time

🔍 AI Data Services

🔧 Requirements

Native-level fluency in German (Germany) + excellent English skills.
Residing in Argentina
Strong computer skills and access to a reliable internet connection.
Familiarity with online search tools and content platforms.
Comfortable working independently and meeting deadlines.
Able to sign NDA and standard agreements as required.

💡 Responsibilities

Analyze, review, and evaluate digital ads in German with a deep understanding of quality benchmarks.
Set and uphold rating standards to support the training of AI models.
Tackle complex, language-based tasks and provide guideline-aligned solutions.
Collaborate with cross-functional teams to drive innovation and improve user experiences.

Data Analysis Communication Skills Analytical Skills Problem Solving Attention to detail Fluency in English Quality Assurance Computer skills

Posted about 12 hours ago

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🔥 Project Quality Manager

Posted about 18 hours ago

📍 Mexico

🏢 Company: only_confidential_executive_recruiting

🔧 Requirements

Bachelor’s degree in Electrical, Mechanical, Civil Engineering, Business Administration, or any related field.
Minimum of 5 years of experience in power plant projects and site quality activities.
Fundamental knowledge of inspection and testing of power plant equipment such as Gas Turbines, Steam Turbines, Generators, and Heat Recovery Steam Generators (HRSG).
English proficiency is required.
Ability to travel regionally and internationally as per project needs (approximately 15% of the time).

💡 Responsibilities

Responsible for centralized quality assurance and control activities for a given project or group of projects.
Developing in-depth knowledge of a technical discipline.
Uses prior experience and acquired technical expertise to execute policy/strategy.
In-depth understanding of key business drivers; uses this understanding to accomplish own work.
In-depth understanding of how work of own team integrates with other teams and contributes to the area.
Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
Uses prior experience and on-the-job training to solve straightforward tasks.
Has access to technical skills and analytic thinking required to solve problems.
May use multiple internal sources outside of own team to arrive at decisions.
Provides informal guidance to new team members

Project Management Quality Assurance Risk Management Process improvement English communication

Posted about 18 hours ago

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🔥 Research Admin Specialist II-Coverage Analysis, REMOTE

Posted about 18 hours ago

📍 United States of America

🧭 Full-Time

💸 77760.0 - 98600.0 USD per year

🏢 Company: huroncareers

🔧 Requirements

U.S. work authorization is required
Bachelor’s degree in a field related to this position or equivalent work experience
A minimum of 3 years of clinical research administration related experience
Experience developing clinical research budgets
Experience in coverage analysis

💡 Responsibilities

Assist in developing coverage analysis reports, study budgets, study calendars, charge segregation, and other trial documentation required for clinical research studies, including industry, federally sponsored, and locally (investigator) sponsored research.
Assist in review and feedback for Clinical Research Administrative Specialist I projects
Support client contacts for client specific needs.

Budgeting Quality Assurance

Posted about 18 hours ago

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🔥 Project Quality Manager

Posted about 19 hours ago

📍 Mexico

🏢 Company: vernova_externalsite

🔧 Requirements

Bachelor’s degree in Electrical, Mechanical, Civil Engineering, Business Administration, or any related field.
Minimum of 5 years of experience in power plant projects and site quality activities.
Fundamental knowledge of inspection and testing of power plant equipment such as Gas Turbines, Steam Turbines, Generators, and Heat Recovery Steam Generators (HRSG).

💡 Responsibilities

Responsible for centralized quality assurance and control activities for a given project or group of projects.

Project Management SQL Project Coordination Communication Skills Analytical Skills Written communication Compliance Quality Assurance Risk Management Process improvement English communication

Posted about 19 hours ago

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