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1,790 jobs found. to receive daily emails with new job openings that match your preferences.

1,790 jobs found.

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🔥 Provisioning Specialist

Posted 3 minutes ago

📍 Philippines

💸 500000.0 - 860000.0 PHP per year

🔍 Software Development

🏢 Company: DomainTools👥 11-50 Web Hosting Security Information Technology Cyber Security

🔧 Requirements

5+ years technical support experience for Global 2000 customers
Zendesk or similar customer service solution
Familiarity with Salesforce, is a plus
Strong organizational and time management skills
Effective communication skills for internal and external technical teams

💡 Responsibilities

Creating, modifying, and deleting user accounts and permissions.
Ensuring users have the correct level of access to products and services.
Performing data entry tasks to record and maintain accurate records.
Troubleshooting and resolving issues related to provisioning, access, and resource allocation.
Collaborating with other teams (Sales, Account Management, Solution Engineers, TechOps) to ensure smooth provisioning processes.
Maintaining accurate records of provisioning activities and customer communications.
Identifying areas for improvement in provisioning processes and implementing solutions.
Teaming with Technical Support agents to provide backup technical support, assisting customers with product related issues, as well as reproducing or validating customer reported bug reports, and escalating to the appropriate stakeholders.

Salesforce Communication Skills Problem Solving Customer service RESTful APIs Documentation Account Management Troubleshooting Active listening JSON Data entry Technical support CRM

Posted 3 minutes ago

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🔥 Senior Technical Writer

Posted 5 minutes ago

📍 Hungary

🔍 Software Development

🔧 Requirements

Advanced English writing and grammar skills
2+ years of experience creating self-help resources
Tech-savvy person with the ability to simplify complex technical aspects for our customers
Experience with structured content (DITA XML preferred)
Experience with search engine optimization (SEO) for knowledge base content (optional) and familiarity with AI prompts

💡 Responsibilities

Create, publish and maintain professional digital content (articles, user guides, etc.) focused on helping our customers self-assist
Collaborate closely with product, development, and customer care to prepare for releases and improve the customer experience

Content creation Communication Skills Customer service SEO RESTful APIs Documentation Writing Technical support Customer Success

Posted 5 minutes ago

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🔥 Program Manager, Customer Support Systems

Posted 6 minutes ago

📍 United States

🧭 Full-Time

💸 100000.0 - 120000.0 USD per year

🔍 Automotive

🏢 Company: Scout Motors👥 251-500 Automotive Electric Vehicle Industrial Manufacturing

🔧 Requirements

5+ years of experience managing Customer Support platforms (Intercom, Zendesk, Salesforce Service Cloud, Gladly, etc.). Experience with Intercom, specifically, is highly desired.
User experience (UX) workflow design/optimization experience within CS platforms.
Knowledge of, and experience with, Artificial Intelligence and chatbot tools in a CS environment.
Familiarity with APIs, including the ability to integrate and troubleshoot them.
Experience with webhooks to automate workflows between systems.
Ability to work with databases or query tools (e.g., SQL basics).
Basic scripting or coding skills (e.g. Python, JavaScript) for custom integrations or advanced troubleshooting.
Strong problem-solving and analytical skills.
Clear, proactive, and collaborative communication.
Understanding of customer experience best practices and metrics.

💡 Responsibilities

Own & administer Customer Support platforms (Intercom & other systems), ensuring optimal configuration and performance.
Design, implement, and refine workflows that enhance the experience of the front-line Trailguides (Support Reps) and maximize AI performance and productivity.
Train and guide AI systems to provide accurate, context-aware responses and outstanding experiences to customers.
Monitor platform performance, identify gaps, and implement improvements to align with Scout Support KPIs.
Collaborate with other teams at Scout Motors and the Support/Success teams at external partner SaaS companies to work on proactive messaging, platform improvements, & integrations.
Act as a subject matter expert on Support technology, advising leadership on innovations and upgrades.
Ensure platform scalability and flexibility as the Scout Support team grows.

SQL Artificial Intelligence Data Analysis User Experience Design API testing Communication Skills Analytical Skills Collaboration Problem Solving Customer service Scripting Customer support Customer Success SaaS

Posted 6 minutes ago

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🔥 Virtual BDC Receptionist

Posted 23 minutes ago

📍 Philippines

🔍 Customer Service

🏢 Company: Martin Management Group👥 251-500 Automotive Retail

🔧 Requirements

Excellent verbal and written communication skills
1-2 years of customer service experience
Must have their own work from home equipment and has a quiet environment.
Enthusiastic and Positive Attitude
Self-motivation
Proficiency with computers
Must be able to multi-task
Must be a solution-oriented problem solver
Customer Satisfaction focused
Speed and efficiency
Ability to type >50 words per minute at a minimum
Must have a Windows laptop or desktop computer. Minimum system requirement: Intel® Core™ i5 Processor with at least 8GB RAM.

💡 Responsibilities

Deliver inquiries/messages intended for other sales personnel and departments promptly.
Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
Answers incoming calls promptly and professionally.
Answer incoming calls in a friendly manner utilizing multi-line phone operator system.
Identify customer needs, clarify information, direct to the appropriate department.
Identify and escalate customer service issues to supervisors.
Follow scripts and procedures to ensure the highest level of customer service.

Problem Solving Customer service Attention to detail Written communication Multitasking Microsoft Office Suite Verbal communication Computer skills Customer support

Posted 23 minutes ago

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🔥 Document Coordinator - Remote

Posted 24 minutes ago

📍 United States

💸 18.0 - 27.9 USD per hour

🔍 Medical Technology

🏢 Company: external_career_site_usa

🔧 Requirements

Minimum High School Diploma or general education degree (GED)
Minimum 1 year call center or customer service experience.
Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools, write internal and external business correspondence and effectively present information and respond to questions from management, team members, and/or customers
Ability to apply intermediate math skills and calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to solve practical problems and deal with a variety of variables and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Advanced analytical reasoning including the ability to forecast exponentials within workflow processes and reason against outside factors
Knowledge of Microsoft Office Applications; Ability to utilize call center telecommunications software
Shift requirement: must be able to work late shift 9:30 AM- 5:30PM EST 1x a week; all other days, first shift, EST.

💡 Responsibilities

Contacts physician office staff via phone, fax, and/or e-maild to obtain medical documentation
Develops and maintains knowledge in Medical Supplies and/or Insurance Guidelines
Able to identify and professionally resolve customer service- related issues
Works in conjunction with Sales Operations to identify and support customer service- related initiatives as defined by company goals and objectives
Meets or exceeds daily, weekly, and monthly inbound or outbound call goals in conjunction with productivity measurements as communicated by direct supervisors
Adheres to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes
Tracks daily production and submits daily sales logs to direct supervisor
Ability to work within Special Projects, Progress Notes, and/or Service Ticket Team as business needs require

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Data entry Computer skills

Posted 24 minutes ago

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🔥 Customer Business Partner

Posted 25 minutes ago

📍 United States

🧭 Full-Time

💸 80000.0 - 99000.0 USD per year

🔍 Consumer Package Goods (CPG)

🏢 Company: LinkedIn💰 Private about 9 years ago🫂 Last layoff 4 months agoRecruiting Professional Networking Social Recruiting Social Media

🔧 Requirements

Bachelor’s degree and 2+ years of progressive experience in exempt/upper level management of customer development, and proficient in customer, category and trade management
Experience presenting to Executive Level staff
Strong oral, verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management
Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem solving

💡 Responsibilities

Deliver Net Sales, Contribution, Category Share, and DPSM Objectives for assigned customer team and BU(s)
Adhere to Trade Promotion and dead net pricing guidelines
Achieve JBP goals that are mutually agreed upon with assigned customer
Collaboratively build and implement the customer business plan
Manage delivery of plan and business objectives; check and adjust as necessary
Maintain trusted relationship with assigned customer to ensure KC is positioned as a trusted partner to lean on in achieving business objectives
Accountability and ownership for delivering results by looking to solve gaps with existing resources, trade dollars and engage with BU sales as needed to solve
Conduct business and data analysis to build data driven recommendations for improvements and advancements

Leadership Project Management Business Analysis Business Intelligence Data Analysis Cross-functional Team Leadership Strategy Communication Skills Analytical Skills Problem Solving Customer service Mentoring Negotiation Presentation skills Excellent communication skills Relationship building Account Management Sales experience Data visualization Team management Financial analysis Data analytics Budget management

Posted 25 minutes ago

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🔥 Director, Accounts Receivable Collections

Posted 26 minutes ago

📍 United States

💸 185000.0 - 210000.0 USD per year

🔍 Healthcare

🏢 Company: Kestra Medical Technologies, Inc

🔧 Requirements

Minimum of 10 years’ managerial experience in healthcare revenue cycle management
Strong background in financial management
Minimum of 3-5 years’ experience in vendor management or outsourcing engagements
Proficiency in Microsoft Word, Excel, PowerPoint.

💡 Responsibilities

Responsible for maintaining and enhancing a high-performing revenue cycle team(s).
Provides leadership and direction to insurance and patient collections and vendor personnel.
Develops and executes plans to drive improved operational and financial results, with measurable outcomes focused on cash velocity, DSO and AR aging, bad debt, denial rate, collection rate, and cost-to-collect.
Designs processes, operating procedures, and metrics for a high-performing, efficient, and effective functional group.
Develops innovative solutions to allow scalability, while mitigating expense.
Participates with cross-functional stakeholders on Kestra’s Customer Experience Management center of excellence.
Partners cross-functionally with Payer contracting to resolve payer issues timely and efficiently.
Provides analytical decision making based on data and analytics.
Provides services per Service Level Agreements/Objectives.
Promotes a culture of continuous process improvement.
Ensures regulated compliance processes and procedures are in place and followed.
Develops and implements training to support both newly hired and tenured team members.
Provides direction related to operational processes, general policies, service quality and performance feedback.
Hires and train Kestra team members as appropriate, as well as manages hiring needs for 3rd party vendors.
Develops and executes quality assurance programs for both internal processes (as applicable) and any/all external vendor processes.
Adheres to Pledge of Confidentiality

Leadership Project Management SQL Data Analysis People Management HR Management Operations Management Financial Management Microsoft Excel Customer service Accounting Compliance Budgeting Risk Management Team management Process improvement Financial analysis Data analytics

Posted 26 minutes ago

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🔥 Onboarding Operations Specialist, Experience Curriculum (Temp)

Posted 28 minutes ago

📍 United States

🧭 Temporary

🔍 Early Education

🔧 Requirements

Passionate about early childhood education.
Believes that curriculum plays a critical role in supporting teachers and enhancing student development.
Skilled at motivating educators to adopt new methods.
Comfortable working in a dynamic, fast-paced environment.
Collaborative and adaptable.

💡 Responsibilities

Provide hands-on support and guidance to help schools implement Experience Curriculum effectively.
Foster positive relationships with administrators and teachers, providing them with the training and resources they need to be successful.
Motivate educators to adopt new methods and walk them through the curriculum.
Manage multiple customer interactions simultaneously.
Proactively identify potential obstacles and finding creative solutions.
Analyze customer feedback and data to continuously improve the onboarding experience.
Support the team in delivering impactful results.

Communication Skills Collaboration Problem Solving Customer service Attention to detail Adaptability Training Relationship management Customer support

Posted 28 minutes ago

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🔥 Sales executive (Italian Market)

Posted 38 minutes ago

📍 Barcelona, ES, Madrid, ES, Sevilla, ES, Valencia, ES

🧭 Full-Time

🔍 E-commerce, shipping

🏢 Company: Auctane

🔧 Requirements

3+ years of previous experience in a sales and customer facing role.
Native Italian speaker.
Great skills for communication and phone selling process.
Basic understanding of e-commerce, shipping, and/or B2B SaaS products

💡 Responsibilities

Engage with new users of Packlink PRO solution, understanding their business and their objectives and managing the on-boarding, success and satisfaction of our clients that rely on Packlink PRO to power their core business processes.
Manage the sales process from proposal all the way through to onboarding.
Sell Packlink PRO to the Italian ecommerce market.
Manage a pipeline of inbound sales leads.
Grow Packlink PRO’s client base in Italy through our partner relationships.
Product demonstrations.
Advocating internally for product improvements

Salesforce REST API Communication Skills Customer service Sales experience CRM Customer Success SaaS

Posted 38 minutes ago

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🔥 Jr. Engagement Manager, Club One

Posted 40 minutes ago

📍 AZ, CA, FL, IL, IN, IA, NC, OH, OK, TN, TX

🧭 Full-Time

💸 45000.0 - 65000.0 USD per year

🔍 Fundraising

🏢 Company: PragerU👥 101-250 Education Video Content Non Profit

🔧 Requirements

A worldview rooted in the principles of PragerU
Up to 4 years of professional work experience
Strong interest in fundraising and sales as a long-term career
Preference given to candidates with some experience working in a CRM database
Thrive in a role where you are expected to meet aggressive weekly, monthly, quarterly, and annual targets and goals
Superb verbal and interpersonal skills - no fear of rejection!
High emotional intelligence and ability to quickly connect with people by phone–you need to be a people person
Must be an excellent listener
Excellent organizational and time management skills
Ability to quickly learn about PragerU content and know how and when to teach donors about PragerU

💡 Responsibilities

Reaching out to existing, and potentially new, PragerU donors primarily on the phone, with weekly activity goals for calls and conversations
Screen and qualify existing donors to identify high-capacity supporters and prospects for major giving or planned gifts
Document activities for donor outreach in the CRM database (Virtuous)
Liaise and coordinate with the broader in-house development team (data, events, other fundraisers) as needed

Communication Skills Customer service Interpersonal skills Relationship building Account Management Negotiation skills Verbal communication Active listening Sales experience CRM

Posted 40 minutes ago

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