Auctane

Auctane Careers is a technology-focused company seeking to hire a Solutions Engineer to join its team, dedicated to providing innovative solutions in the industry.

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Jobs at this company:

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🔥 Field Customer Success Manager - Toronto, ON

Posted 9 days ago

📍 Toronto, Ontario, Canada

🧭 Full-Time

💸 122000.0 - 158000.0 CAD per year

🔍 Shipping and E-Commerce

🔧 Requirements

Four or more (4+) years of account management and/or customer service experience.
Experience with B2B or SaaS software preferred.
Experience in call de-escalation preferred.
High School Diploma or G.E.D.
Knowledge of ShipStation and E-Commerce markets required.

💡 Responsibilities

Researches and analyzes current accounts for signs of efficiency and potential for monetization.
Initiates escalations for cases requiring extensive troubleshooting.
Gets in contact with customers to inform them of potential savings and account changes.
Analyzes customer accounts for deficiencies in workflow and carrier spend.
Travels to customer locations for in-person guidance and business reviews.

Data AnalysisSalesforceJiraAccount ManagementTroubleshootingCustomer SuccessSaaS

Posted 9 days ago

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🔥 Sales Analyst

Posted 12 days ago

🧭 Full-Time

💸 40000.0 - 43000.0 EUR per year

🔍 ECommerce

🔧 Requirements

Bachelor’s Degree or equivalent experience.
Three or more (3+) years of relevant work experience.
Two or more (2+) years in relational database concepts with strong SQL knowledge.
Experience with BI solutions such as Tableau or Looker, preferably Looker.
Strong skills in PowerPoint and Microsoft Excel.
Experience building reports in Salesforce.

💡 Responsibilities

Utilize advanced SQL, DBT, Looker for data analysis as directed by Revenue Leadership.
Transform data into actionable insights for the Revenue organization.
Identify high-potential accounts through data analysis and predictive modeling.
Create and automate sales data queries, collaborating with BI and Salesforce teams.
Report on sales performance and recommend actions for improved revenue.

Posted 12 days ago

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🔥 Interest Form - Field Customer Success Manager

Posted about 2 months ago

📍 U.S.

🔍 Shipping and Software

🔧 Requirements

In-depth understanding of ShipStation applications and E-Commerce markets.
Ability to communicate complex carrier information simply.
Knowledge of best practices in shipping.
Familiarity with programs like Salesforce, Looker, Jira, and ZenDesk.
Ability to think critically and draw conclusions based on independent research.

💡 Responsibilities

Researches and analyzes current accounts for signs of efficiency and monetization potential.
Initiates escalations for cases requiring extensive troubleshooting.
Meets with customers to discuss potential savings and account changes.
Delivers Business Reviews and value-added materials in person.
Collaborates with other departments to ensure a seamless customer experience.

Data AnalysisSalesforceJiraCustomer Success

Posted about 2 months ago

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