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Solutions Engineer

Posted 7 days agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: United States

🔍 Industry: Shipping/eCommerce

🏢 Company: Auctane

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: SQLBusiness AnalysisData AnalysisExcel VBASalesforceSoftware ArchitectureAPI testingCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsProblem-solving skillsSales experienceMarket ResearchTechnical supportCustomer support

Requirements:
  • Three or more (3+) years of technical selling experience preferred.
  • Three or more (3+) years of shipping/eCommerce industry experience preferred,
  • API and application development skills preferred.
  • Ability to use Excell/Google sheets at a strong level preferred.
Responsibilities:
  • Serve as primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre-sale’s engagement and implementation process.
  • Develop logistical, operational, and technical solutions for both internal sales teams and clients.
  • Leverage the “ShipMatch®” process to match clients to both the proper technology and mix of carriers to meet the client’s needs.
  • Build and deliver customized analysis and proposals to drive customers to adopt Auctane technology and shipping solutions quicker.
  • Demonstrate a master level of understanding of Auctane and partner technology solutions.
  • Clearly articulate, both written and verbally, the key value propositions of the solution.
  • Deliver product demonstrations tailored to the prospect’s defined needs.
  • Analyze and present shipping data to meet client’s expressed needs.
  • Develop and maintain a deep understanding of both Auctane’s carrier and technology solutions.
  • Maintain a close working relationship with the Product and Engineering teams to fully understand changes to the platforms and carrier agreements and offerings.
  • Become familiar with all documentation, and become able to quickly find necessary resources.
  • Be able to articulate the different solutions available to client’s and the sales teams.
  • Collaborates with other Auctane departments to ensure Sales commitments, technical solutions, and marketing programs are successful.
  • Communicates technical gaps and opportunities to the Product and Engineering teams to improve product adoption and usability.
  • Document success and failures tied to Auctane products that impacts sales both positively and negatively.
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