Neo4j

👥 501-1000💰 $66,000,000 Series F over 3 years agoDatabase Business Information Systems Machine Learning Analytics Data Visualization💼 Private Company

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Neo4j is a graph database platform founded in 2007, headquartered in San Mateo, California, that empowers organizations to leverage connections for business value. It offers tools for developers and data scientists to create intelligent applications and machine learning workflows, available as a managed cloud service or self-hosted.

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Jobs at this company:

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🔥 Technical Support Engineer - Madrid

Posted about 1 month ago

📍 Spain

🔍 Software Development

🔧 Requirements

Triage issues based on various data points (error messages, log files, etc.).
Troubleshoot performance issues in JVM based software.
Consult on Cypher query tuning and data model design.
Advise and troubleshoot client application driver connections from official drivers (Java, Spring, JavaScript, Python, .NET, Go and the JDBC API).
Review and provide suggested improvements to Java User Defined Procedures (and UDFs) and other Neo4j Java API questions (Java experience preferred).
Troubleshoot cluster issues across multiple environments (AWS, Azure, GCP, etc).
Proficiency in Linux (primarily) and Windows (secondary) environments.
Background in database technologies (SQL, noSQL) or competing graph database technologies.
Docker and Kubernetes, distributed technologies and clustering

💡 Responsibilities

Handle support requests during business hours, with occasional off-hours work.
Build a technical understanding of Neo4j products and customer applications.
Collaborate with internal teams to resolve customer issues.
Improve processes, tools, and customer experience.
Communicate effectively with all levels of customer contacts.
Provide guidance through various communication methods.
Work with Product Management and Product Engineering to address customer needs.
Take responsibility and ownership with Customer problems.

AWSBackend DevelopmentDockerPythonSQLFrontend DevelopmentGCPJavaJavascriptJVMKubernetesSpringAzureGoJDBC.NETREST APILinuxTroubleshootingTechnical supportCustomer support

Posted about 1 month ago

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🔥 Technical Support Engineer - Rome

Posted about 1 month ago

📍 Italy

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Timely triage varying issues based on error messages, log files, threads dumps, stack traces, sample code, and other available data points.
Troubleshoot performance issues in JVM based software.
Consult with customers on Cypher query tuning and data model design.
Advise and troubleshoot client application driver connections from official drivers in the following languages/frameworks: Java, Spring, JavaScript, Python, .NET, Go and the JDBC API.
Review and provide suggested improvements to Java User Defined Procedures and other Neo4j Java API questions.
Efficiently troubleshoot cluster issues across multiple servers, data centers, and regions, in a variety of clouds (AWS, Azure, GCP, etc), virtual, and bare metal environments.
Demonstrated proficiency in Linux and Windows environments.
Background in database technologies (SQL, noSQL ) or competing graph database technologies.
Docker and Kubernetes, distributed technologies and clustering

💡 Responsibilities

Handle a range of support requests during business hours, with occasional off-hours work and on-call shifts.
Establish and build a solid technical understanding of Neo4j.
Collaborate with other teams to resolve customer issues.
Streamline and improve processes, tools, and customer experience.
Communicate effectively with all levels of customer contacts.
Provide valuable guidance and insight.
Work with Product Management and Product Engineering to help define and drive fixes and enhancements to address customer needs.
Take responsibility and ownership with Customer problems.

AWSDockerSQLGCPGitJavaJVMKubernetesAzureJava SpringNosqlRESTful APIsLinuxTroubleshootingTechnical supportCustomer support

Posted about 1 month ago

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🔥 Senior Solutions Engineer - Singapore

Posted about 1 month ago

📍 Singapore

🔍 Software Development

🔧 Requirements

Deep expertise in value selling
Experience in technical discovery, consultative solutioning, and mapping customer needs to technology capabilities
Graph database expertise (Neo4j, OrientDB, JanusGraph, etc.), along with knowledge of relational/NoSQL databases, analytics, and data integration

💡 Responsibilities

Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives.
Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders.
Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning.

AWSDockerPythonSQLCloud ComputingGCPJavaJavascriptKubernetesAzureREST APINosqlCommunication SkillsCI/CDDevOpsPresentation skillsExcellent communication skillsSales experienceData visualization

Posted about 1 month ago

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🔥 Senior Solutions Engineer - India

Posted about 1 month ago

📍 India

🔍 Software Development

🔧 Requirements

Deep expertise in value selling, with a strong understanding of the sales process and how to align solutions with customer business goals.
Experience in technical discovery, consultative solutioning, and mapping customer needs to technology capabilities.
Graph database expertise (Neo4j, OrientDB, JanusGraph, etc.), along with knowledge of relational/NoSQL databases, analytics, and data integration.

💡 Responsibilities

Lead technical discovery to understand customer challenges, pain points, and success criteria, ensuring solutions align with business objectives.
Drive value-based selling, clearly articulating Neo4j’s unique differentiators and ROI to both technical and business stakeholders.
Own the pre-sales engagement, delivering impactful presentations, live demonstrations, and competitive positioning.

AWSDockerPythonSQLGCPJavaJavascriptKubernetesAzureNosqlCommunication SkillsPresentation skillsSales experienceData visualization

Posted about 1 month ago

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🔥 Onboarding Manager, APAC

Posted about 1 month ago

📍 Singapore

🔍 Software Development

🔧 Requirements

3+ years of technical project management experience servicing internal stakeholders or customers, managing multiple projects at once
3+ years of customer service experience in data services or SaaS.
Relational, NoSQL, or Graph database experience
SQL experience
Proactive and critical thinker.
Shows bias for action. A result-oriented “doer”.
Excellent team player.
Ability to identify significant problems and opportunities for improvement.
Adaptable and able to work effectively in a fast-paced dynamic environment.
Plans, organizes, and schedules work in an efficient, organized manner.
Ability to focus and execute on key priorities.
Proficiency in Excel/Google Sheets

💡 Responsibilities

Manage and monitor the progress of multiple customer graph database implementation projects concurrently, orchestrating necessary support resources to assist customers with successful implementation and delivery within their deployment timelines.
Serve as the primary point of contact for customers throughout their deployment, establishing and maintaining strong relationships.
Collaborate with customers to understand their specific requirements, goals, and expectations for each project.
Conduct comprehensive onboarding sessions with clients
Help customers develop comprehensive project plans, including scope, milestones, deliverables, and resource allocation.
Coordinate and communicate project timelines, progress, and updates to customers and internal stakeholders.
Recommend and direct customers to training materials, workshops, and documentation to enable them to effectively utilize Neo4j’s tools and features.
Identify and mitigate project risks and issues by coordinating advisory or for-fee Professional Services resources to proactively address any obstacles that may impact project success.
Facilitate effective communication and collaboration among project team members, ensuring alignment and clarity of project objectives and tasks.
Conduct regular project status meetings and provide timely updates to stakeholders, including customers and Neo4j leadership.
Act as a Level 1 subject matter expert on Neo4j, providing guidance and best practices, and assemble Level 2 (CSA) and Level 3 Neo4j experts (PS) when deeper subject matter expertise is required.
Collaborate with Sales/Renewals and Professional Services teams to identify and pursue opportunities for additional customer project/services opportunities.
Continuously evaluate and improve project management processes and methodologies, identifying areas for optimization and efficiency enhancement.
Stay current with graph database and Neo4j technology, ensuring knowledge is applied to enhance project delivery and customer satisfaction.
Provide Level 1 recommendations on best practices for designing and modeling graph databases, and assemble bringing in Level 2 (CSA) and Level 3 Neo4j experts (PS) when deeper data modeling expertise is required.
Route technical issues to Support and manage technical escalations during the Onboarding phase.
Directly provide, or via CSAs, ongoing support, and consultation to clients, addressing their queries and concerns related to Neo4j usage.

Project ManagementSQLCommunication SkillsCustomer serviceRESTful APIsRelationship managementTechnical supportData modelingSaaS

Posted about 1 month ago

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🔥 Regional Marketing Manager, ANZ

Posted about 1 month ago

📍 Australia

🔍 B2B Software

🔧 Requirements

7+ years of experience in field marketing with a proven track record of success in B2B environments at a fast growing tech company.
Strong understanding of the ANZ enterprise B2B software market, cultural differences, and business opportunities.
Experience in developing and executing multi-channel marketing programs, including: field events, webinars, partner programs, and digital campaigns.
Excellent project management, communication, and organizational skills.
Proven ability to collaborate effectively with cross-functional teams and external partners.
Strong analytical and reporting skills.
Ability to travel in support of regional activities and initiatives as required by the business.
Fluency in English and additional languages preferred.

💡 Responsibilities

Accountable for the execution and optimization of the marketing mix to deliver key performance indicators and targets including MQLs and SAOs.
Develop and implement marketing plans aligned with global objectives, tailoring them to the specific needs and cultural nuances of the ANZ market.
Manage a comprehensive marketing program across various channels, including trade shows, events, webinars, partner programs, and digital campaigns to drive leads, opportunities, and win business.
Deliver a concentrated Account-Based Marketing (ABM) program for your region to amplify sales relationships and support the progression of strategic deals.
Track and analyze performance data to monitor pipeline creation & progression, guide marketing planning, and report on program ROI.
Build and manage strong relationships with key stakeholders, including internal sales teams, external partners, and distributors.
Partner closely with regional sales leaders to develop quarterly marketing plans based on a deep understanding of customer needs, market and competitive landscape, trends and opportunities.
Collaborate with product marketing, content marketing, PR and other teams to develop effective marketing materials and messaging for regional campaigns.
Be an active and collaborative member of the Global Marketing team to ensure consistency of strategic marketing programs.

Project ManagementData AnalysisSalesforceCommunication SkillsAnalytical SkillsReportingSales experienceMarket ResearchMarketingStakeholder managementLead GenerationDigital MarketingCRMBudget management

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🔥 Lead Product Manager for Database Scalability

Posted 5 months ago

📍 Sweden, UK, Germany, France, Spain, Italy, The Netherlands

🔍 Graph Database & Analytics

🔧 Requirements

10+ years of professional experience in databases and data-intensive applications, specifically for cloud and scale-out architectures.
4+ years as a Product Manager.
A passion for solving challenging technology problems.
Understanding of the user journey and buyer's journey.
Real-world experience with scale-out processes, databases, and database tooling.
Familiarity with IT trends and the data landscape.
Effective communication skills across time zones.

💡 Responsibilities

Contribute to evolving and defining the product roadmap and vision for Neo4j, specifically related to cloud scalability and availability.
Work closely with the VP of Product Management and Chief Product Officer.
Collaborate with other PMs for a unified user experience.
Support Engineering in understanding vision and priorities.
Understand market directions and customer needs.
Measure product scalability progress against goals.

Cloud ComputingData AnalysisProduct Management

Posted 5 months ago

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