Datacor

đź‘Ą 11-50ManufacturingSoftwaređź’Ľ Private Company
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Datacor builds and supports business management software solutions specifically for process manufacturers and chemical distributors. We're a leader in providing ERP, CRM, asset tracking, simulation, and formulation software, empowering these crucial industries to operate more safely, efficiently, and cost-effectively. Our platform helps customers leverage data for a significant competitive advantage, supporting the creation of products essential to daily life. Our technology stack includes robust tools like Google Analytics, Cloudflare CDN, and Font Awesome, reflecting our commitment to modern, scalable solutions. We value collaboration and a supportive work environment, actively fostering innovation and continuous improvement. We prioritize problem-solving and data-driven decision-making in a fast-paced environment. Our team enjoys working remotely, offering flexibility and a better work-life balance. Datacor has a rich history, founded in 1981 and continually evolving to meet the demands of a dynamic industry. Our ongoing acquisition strategy further expands our capabilities and reach, allowing us to serve more clients effectively. With a team of 51-100 employees, Datacor demonstrates a consistent growth trajectory in the New Jersey area and beyond. We're actively seeking talented individuals to join our mission of driving innovation and improving efficiency within the process manufacturing and chemical distribution sectors. Datacor offers a unique opportunity to make a significant impact on a critical industry.

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đź“Ť US

🔍 Process manufacturing

  • Bachelor's degree in a relevant field such as computer science, Accounting, or equivalent work experience.
  • Demonstrated proficiency in ERP systems, accounting software, or MS Access.
  • Strong problem-solving abilities and excellent customer service skills.
  • Ability to analyze data, identify patterns, and manage time effectively.
  • Strong documentation skills and the ability to collaborate in a team environment.
  • Experience with Salesforce Service Cloud CRM is preferred.

  • Providing ongoing support to clients by addressing inquiries related to the ERP software.
  • Educating end-users on system functionality and demonstrating key features.
  • Identifying root causes of recurring incidents and conducting trend analyses.
  • Assisting clients with software upgrades and maintaining system audits.
  • Planning software customizations and ensuring effective communication about changes.
  • Documenting support tickets and contributing to a support knowledge base.
  • Participating in process reviews and suggesting service improvements.

Data AnalysisMicrosoft AccessSalesforceDocumentationTroubleshooting

Posted 16 days ago
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đź“Ť Germany

🔍 Process manufacturing

  • Master of Science degree in Chemical or Process Engineering.
  • 3+ years of experience in chemical process engineering.
  • Effective communication and written and verbal fluency in German and English.
  • Strong analytical skills.
  • Proven experience with flowsheet simulations (CHEMCAD or similar software) is preferred.

  • Support customers in answering questions about the company’s software through various communication channels.
  • Support the Pre-Sales team by demonstrating our software to prospective customers.
  • Diagnose and troubleshoot customer simulations and communicate the root problems with solutions.
  • Identify, document, and track client requests using ticketing and bug reporting systems.
  • Develop and maintain product documentation in various forms.

Data AnalysisMatlabCommunication SkillsAnalytical SkillsCollaborationDocumentationTechnical support

Posted 2 months ago
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đź“Ť US

🔍 Process manufacturing

  • Bachelor’s Degree.
  • 1-3 years of experience working as a BDR/SDR in SaaS solutions in the enterprise and SMB space.
  • Understanding of platform solutions such as Salesforce, LinkedIn Sales Navigator, SalesLoft preferred.
  • Experience in the process manufacturing industry and with large enterprise companies preferred.
  • Self-starter comfortable working in a remote environment.

  • Collaborate within the BDR team and extended sales organization including Marketing, Customer Success, Sales, and Product Management.
  • Develop strategies for prospecting and adding new business to expand Datacor’s customer base.
  • Meet and exceed weekly/monthly/quarterly metrics, forecast, outbound objectives, and quota.
  • Deliver measurable and successful KPIs via cold calls, email, and social selling platforms.
  • Adapt to changing markets.
  • Communicate effectively with assigned account executive and manager, and with C-suite level executives.

Business DevelopmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2 months ago
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