- Serve as point of contact for defining solutions for projects across diverse industries
- Work closely with stakeholders across the organization to understand business processes and design ERP solutions that align with organizational goals
- Develop and implement ERP Solutions that align with business needs and goals
- Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice
- Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application
- Coordinate with the Product and Development teams to ensure accurate implementation of ERP Solutions
- Troubleshoot gaps that arise during normal flow of business to identify root cause and develop short- and long-term action plans to complete the business workflow
- Contribute knowledge to documentation for internal and external development initiatives
- Provide internal technical training and support to enable team members to complete assigned tasks
- Prepare technical design documents and specifications for development
- Prepare configuration documents and specifications for implementation specialist
- Stay updated on the latest ERP trends, technologies and best practices
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