Sourcegraph

Sourcegraph provides universal code search for developers and companies so they can innovate faster and manage billions of lines of code.

101-250 employees

Founded 2013

$150M series d

Developer Tools

Private Company

Website LinkedIn Email Facebook Twitter Share Tweet

Developer Tools Developer Platform Software

Remote Work Available

This company offers remote work opportunities.

Open Positions2

We hire almost anywhere in the world and we don’t have a location requirement for this role.Full-TimePosted

Support Engineer - US East [IC2]

Learn about our product, our value propositions, our customers, our team, and our practices.
Learn how Sourcegraph is deployed (e.g., Kubernetes, scaling, and more), product configuration and integrations, our code base, and common user needs.
Meet for an initial chat with the teammates you will work with most
Start working with customers to troubleshoot and solve reported issues (with lots of support and help from your team).
Work with customers to troubleshoot and solve reported issues
Contribute to improving our product and handbook documentation
Observe trends causing issues for our customers and suggest remedies (for example, what consistent things happen that we can write tooling for...)
Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement, improving the customer experience, and/or improving the product

SQLBashKubernetes+4 more

Showing 1 of 2 positions

About Sourcegraph

Sourcegraph empowers over 1.8 million developers to master their codebases, serving companies like Uber and Stripe. This universal code intelligence platform solves the challenge of rapidly growing, complex code. You will find, fix, and understand billions of lines of code faster. With $248 million in funding, Sourcegraph builds essential tools for modern software development.

How We Work

Sourcegraph is an all-remote company, operating across diverse time zones and continents. We champion a "handbook-first" culture, emphasizing direct, proactive, and transparent communication. You will find high agency, personal responsibility, and autonomy. We encourage self-directed, writing-oriented contributors to thrive.

Engineering at Sourcegraph

Engineers at Sourcegraph tackle the challenge of indexing and searching billions of lines of code. Our platform supports multi-petabyte indexes and global low-latency queries. You will build tools like Code Search, Cody, and Amp, an AI coding agent for complex tasks. We integrate with leading platforms like GitHub and GitLab, pushing the boundaries of code intelligence.

Why Join Us

Shape the future of developer tools for millions of engineers.
Work in a truly all-remote, asynchronous environment with high autonomy.
Contribute to a platform backed by top-tier investors like Sequoia and Andreessen Horowitz.
Solve complex technical problems with AI, impacting global software development.
Benefit from transparent compensation, strong equity, and a culture of continuous learning.

Benefits & Perks

Above-average salary and equity compensation with transparent ranges.
Unlimited PTO with a minimum of 30 days off required.
100% company-paid medical, dental, and vision insurance (US, UK, Canada).
Monthly wellness stipend for your well-being.
Family planning benefits, including up to $25,000 reimbursement for services.
At least 16 weeks of paid parental leave.
$2,000 budget for your home office setup.
$50 monthly internet reimbursement and $75 monthly mobile phone reimbursement.
Co-working space budget of $300-$500 monthly.
$1,000 yearly professional development reimbursement.

Tech Stack

mappingmobileanalyticspaymentwidgets

Similar Companies