Senior Technical Writer

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💎 Seniority level: Senior, 2+ years

📍 Location: Hungary

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Content creationCommunication SkillsCustomer serviceSEORESTful APIsDocumentationWritingTechnical supportCustomer Success

Requirements:

Advanced English writing and grammar skills
2+ years of experience creating self-help resources
Tech-savvy person with the ability to simplify complex technical aspects for our customers
Experience with structured content (DITA XML preferred)
Experience with search engine optimization (SEO) for knowledge base content (optional) and familiarity with AI prompts

Responsibilities:

Create, publish and maintain professional digital content (articles, user guides, etc.) focused on helping our customers self-assist
Collaborate closely with product, development, and customer care to prepare for releases and improve the customer experience