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Customer Service Jobs

Discover remote customer service opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Service
218 jobs found. to receive daily emails with new job openings that match your preferences.
218 jobs found.

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🔥 Customer Service Representative
Posted about 16 hours ago

🏢 Company: Patrice & Associates Recruiting Specialists

  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Previous experience in customer service or a similar role is a plus.
  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities and attention to detail.
  • Proficient in using customer service software and Microsoft Office Suite.
  • Ability to work in a team-oriented and fast-paced environment.
  • Demonstrated ability to prioritize tasks and manage time effectively.
  • Serve as the primary point of contact for clients, addressing inquiries and providing timely support.
  • Assist clients with the recruitment process, guiding them through our services and offerings.
  • Collaborate with the recruiting team to ensure optimal service delivery and issue resolution.
  • Maintain accurate records of client interactions and feedback for continuous improvement.
  • Help identify potential areas for service enhancement based on client feedback.
  • Actively promote our services and value propositions to enhance client engagement.
  • Participate in training programs to improve product knowledge and customer service skills.
Posted about 16 hours ago
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🔥 Customer Service Associate
Posted about 17 hours ago

📍 Philippines, United States, Mexico

🧭 Contract

🔍 Health and wellness

🏢 Company: MRL Horizons LLC

  • Fluent in English (written and spoken), with excellent communication skills.
  • Comfortable speaking on the phone and using digital communication tools (email, chat).
  • Strong problem-solving skills and the ability to think critically and creatively.
  • Self-motivated and able to work independently in a remote environment.
  • Reliable internet connection and access to a quiet workspace.
  • Answer inbound customer inquiries via phone, email, and chat, ensuring a high level of satisfaction.
  • Assist customers with product questions, orders, returns, exchanges, and other service-related issues.
  • Resolve customer concerns in a professional, timely, and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Provide information on company products and services as needed.
  • Follow up with customers as required to ensure issues are resolved.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Stay up-to-date on product offerings, policies, and company promotions.

Communication SkillsCustomer serviceWritten communicationExcellent communication skillsProblem-solving skillsFluency in EnglishActive listeningCRMCustomer supportEnglish communication

Posted about 17 hours ago
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🔥 Spotify Customer Service Expert with German and English (Remote, based in Bulgaria)
Posted about 18 hours ago

🔍 Customer Service

  • German language skills that would make a poet swoon (C1 level)
  • English chops that'll have you harmonizing beautifully with our global audience (B2 or above)
  • A valid work permit to work in the EU
  • Flexibility to groove on different shifts, including weekends
  • Previous customer service gigs?
  • Communication skills smoother than a jazz saxophone solo
  • A positive attitude that could cheer up even the grumpiest of metal heads
  • Ability to break down complex info like it's a sick beat – simple and catchy
  • A "can-do" spirit that would impress a rock star
  • Drop beats of wisdom via email to our awesome users
  • Become the go-to guru for "How to" and "FAQ" questions, turning confusion into crystal-clear melodies
  • Unscramble account and payment puzzles like a pro DJ, keeping our users' playlists pumping
  • Crank up the volume on your troubleshooting skills, fine-tuning the Spotify experience for everyone
Posted about 18 hours ago
Apply
Apply
🔥 Vulnerable Customer Service Adviser, Weekends
Posted 1 day ago

📍 UK

🧭 Part-Time

💸 24750.0 - 27250.0 GBP per year

🔍 Customer Service

🏢 Company: Monzo👥 1001-5000💰 Secondary Market 5 months ago🫂 Last layoff almost 5 years agoFinancial ServicesBankingWealth ManagementFinTech

  • Experience working with vulnerable customers is desirable
  • Comfortable and confident managing a high volume of calls
  • Ability to prioritise difficult conversations effectively
  • Strong sense of empathy
  • Strong sense of personal boundaries and resilience
  • Ability to maintain a healthy work-life balance
  • Strong team working ethic
  • Helping people with addictions make account adjustments to aid their recovery
  • Helping people with various difficulties be fully understood by Monzo so we can help them to the best of our ability now and in the future
  • Talking to people who are struggling to afford basic necessities, and find them the right help and support
  • Talking to people who mention suicide, and figure out the best way to help them
  • Advising your fellow Customer Service Advisors on tone of voice, phrasing, and actions for vulnerable people
  • Understanding a customer’s financial accessibility needs and making adjustments to support their journey with Monzo

Communication SkillsCustomer serviceWritten communicationProblem-solving skillsEmpathyVerbal communicationActive listeningFinancial analysis

Posted 1 day ago
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🔥 Technical Customer Service Representative - Remote
Posted 1 day ago

💸 33800.0 - 40000.0 USD per year

🔍 ECommerce

🏢 Company: BigCommerce👥 1001-5000💰 $64,000,000 Series F almost 7 years ago🫂 Last layoff over 1 year agoSoftware Development

  • Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred
  • Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required
  • Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together
  • Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation
  • Team player interested in growing and competing alongside some of the best technical support agents in the business; willingness to help and seek help from peers
  • Exceptional written and verbal communication skills; an ability to communicate effectively with and deescalate frustrated or upset customers without taking it personally
  • Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred
  • Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced environment (expect up to 7.5 hours of talk/chat time a day)
  • Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities
  • Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand
  • Communicate with the management team and developers to improve product functionality and resolve issues
  • Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices
  • Assist customers with common billing, invoice, and account issues
  • Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently
  • Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization
Posted 1 day ago
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🔥 Nordic Speaking Agent For Customer Service Department at Mercier Consultancy
Posted 2 days ago

📍 Greece

🔍 Customer Service

🏢 Company: Mercier Consultancy

  • Fluency in Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and verbal
  • Strong communication and customer service skills
  • Previous experience in customer service or related fields is preferred
  • Ability to work well in a fast-paced environment and manage competing priorities
  • Proficient in using customer service software and CRM tools
  • Detail-oriented with a strong focus on customer satisfaction
  • Positive attitude and enthusiasm for helping customers
  • Respond to customer inquiries via phone, email, and chat in Nordic languages
  • Provide detailed information regarding our products and services
  • Resolve customer issues efficiently while ensuring a high level of satisfaction
  • Accurately document customer interactions and feedback in our CRM system
  • Collaborate with team members to enhance processes and improve overall customer experience
  • Engage in training sessions to keep up-to-date on product knowledge and service strategies
  • Foster a positive team environment through effective collaboration and communication

Communication SkillsCustomer serviceFluency in EnglishCRM

Posted 2 days ago
Apply
Apply
🔥 German Speaking Agent For Customer Service Department at Mercier Consultancy
Posted 2 days ago

📍 Greece

🔍 Customer Service

🏢 Company: Mercier Consultancy

  • Fluent in German and English, with strong written and verbal communication skills
  • Excellent problem-solving abilities and customer-centric approach
  • Experience in customer service or related roles is preferred
  • Ability to handle multiple priorities and work in a fast-paced environment
  • Proficiency in using customer service software and CRM tools
  • Strong attention to detail and organizational skills
  • Positive attitude and enthusiasm for assisting customers
  • Respond promptly to customer inquiries in German via phone, email, and chat
  • Provide detailed product information and support to customers
  • Effectively resolve customer issues, ensuring a high standard of satisfaction
  • Document all customer interactions in our CRM system accurately
  • Work collaboratively with team members to improve processes and customer experience
  • Engage in training sessions to enhance your product knowledge and service skills
  • Contribute to a positive and collaborative team environment
Posted 2 days ago
Apply
Apply
🔥 Dutch Speaking Agent For Customer Service Department at Mercier Consultancy
Posted 2 days ago

🔍 Customer Service

🏢 Company: Mercier Consultancy

  • Fluency in Dutch and English, both written and verbal
  • Excellent communication and problem-solving abilities
  • Experience in customer service or related fields is advantageous
  • Ability to handle high-pressure situations and maintain professionalism
  • Proficiency with customer service software and CRM systems
  • Strong attention to detail and organizational skills
  • A proactive and enthusiastic approach to helping customers
  • Respond to customer inquiries via phone, email, and live chat in Dutch
  • Offer detailed product and service information to clients
  • Effectively resolve customer issues and ensure a high level of satisfaction
  • Document customer interactions accurately using our CRM system
  • Collaborate with other departments to improve service processes and customer experience
  • Foster a positive team environment through excellent communication
  • Participate in ongoing training to enhance product knowledge and customer service skills
Posted 2 days ago
Apply
Apply
🔥 Game Customer Service Representative
Posted 4 days ago

🧭 Full-Time

🔍 Customer Service

🏢 Company: Forestown👥 51-100Staffing AgencyConsultingHuman ResourcesRecruiting

  • Fluent in Bahasa and proficient in spoken English
  • Diploma (or equivalent) required; customer service experience is a plus
  • Gaming enthusiast familiar with at least two games, eager to grow in the industry
  • Strong sense of responsibility, teamwork, and adaptability to shift work
  • Open to rotating shifts
  • Engaging with players through various channels to answer inquiries, provide support, and ensure a top-notch service experience.
  • Collecting and reporting player feedback.
  • Handling complaints.
  • Updating records.
  • Assisting in content translation.
  • Participating in training to enhance your skills.
Posted 4 days ago
Apply
Apply
🔥 Italian Speaking Customer Service in Greece for Automotive Department
Posted 4 days ago

📍 Greece, Italy

🔍 Automotive

🏢 Company: Patrique Mercier Recruitment Nordic

  • Fluency in Italian (both spoken and written) is essential.
  • Strong communication and customer service skills.
  • Previous experience in customer service, particularly in the automotive sector, is preferred.
  • Excellent problem-solving skills with a focus on customer experience.
  • Ability to work independently and collaboratively within a team environment.
  • Interest in automotive technology and products is a significant advantage.
  • Proficient in using digital tools and customer relationship management software.
  • Deliver exceptional customer service through phone, email, and chat communications in Italian.
  • Assist customers with inquiries related to automotive products, services, and troubleshooting.
  • Manage customer complaints professionally and provide effective solutions.
  • Educate customers on products, services, and usage guidelines to enhance their experience.
  • Document customer interactions accurately in the company's CRM system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Stay informed about automotive trends and product knowledge to effectively assist customers.

Communication SkillsCustomer serviceProblem-solving skillsCRM

Posted 4 days ago
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