Customer Service Jobs

Discover remote customer service opportunities worldwide. We've gathered the top positions to help you advance your career.

Customer Service
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381 jobs found.

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πŸ“ United States

πŸ” Finance

🏒 Company: FC Tax and Accounting Inc

  • Bachelor's degree in Business, Communications, or a relevant field preferred.
  • Previous experience in customer service or a related role is highly desirable.
  • Excellent verbal and written communication skills, with the ability to articulate information clearly.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Ability to work effectively in a team-oriented environment.
  • Flexibility to adapt to changing priorities and client needs.

  • Assist clients with inquiries regarding tax and accounting services via phone, email, and online platforms.
  • Resolve client issues promptly and effectively, ensuring a high level of satisfaction.
  • Educate clients on our services and how they can best utilize them for their needs.
  • Document client interactions and maintain accurate records in our CRM system.
  • Collaborate with other departments to enhance service delivery and address complex issues.
  • Stay informed about our services, processes, and industry updates to provide accurate information to clients.
  • Participate in training and development programs to improve service skills and product knowledge.

Customer serviceWritten communicationDocumentationMicrosoft Office SuiteProblem-solving skillsVerbal communicationCRM

Posted 9 minutes ago
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πŸ“ United States of America

🧭 Full-Time

πŸ’Έ 20.5 USD per hour

πŸ” P&C insurance economy

🏒 Company: broadbean_external

  • No prior insurance or automotive experience is required as training will be provided.
  • High school diploma required; some college is preferred.
  • 3 years of prior customer service experience required.
  • Strong verbal and written communication skills.
  • Self-motivated with the ability to multi-task.
  • Excellent mathematical and analytical skills.
  • Exceptional organization skills with attention to detail.
  • Possess a positive attitude and desire to provide outstanding customer service.
  • Strong technical aptitude.
  • Ability to work independently in a quiet, professional home environment free of distractions.
  • High-speed internet connection (DSL or cable modem) with specified minimum speeds.

  • Establish fair market value of vehicles to assist insurers with claim settlement.
  • Update vehicle information and determine availability and pricing of vehicles.
  • Perform some outbound calls to dealerships and adjusters (non-sales related).
  • Maintain relationships with automobile dealers and claim adjusters.
  • Provide supplemental research as requested.
  • Adhere to attendance, production, quality, and other metric standards.

Analytical SkillsCustomer service

Posted about 1 hour ago
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πŸ“ United Arab Emirates

πŸ” Airline

🏒 Company: The House Of Mercier

  • Strong communication skills with the ability to articulate clearly and concisely.
  • Enthusiastic and positive attitude towards providing customer service.
  • Comfortable using computers and learning new software programs.
  • Ability to work autonomously and manage your own time effectively.
  • A willingness to learn about the airline industry and customer service practices.
  • Flexibility in work hours, including potential evenings and weekends.
  • Basic problem-solving abilities to address customer needs and concerns.

  • Responding to customer inquiries via phone, email, or chat regarding airline services.
  • Assisting customers with flight bookings, cancellations, and modifications.
  • Providing accurate information about flight schedules, pricing, and policies.
  • Resolving customer complaints and issues with a focus on customer satisfaction.
  • Keeping records of customer interactions and actions taken.
  • Collaborating with colleagues to ensure a smooth customer experience.
  • Staying informed about airline policies and travel advisories.

Communication SkillsProblem SolvingCustomer serviceTime ManagementWritten communicationStrong communication skillsComputer skills

Posted about 6 hours ago
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πŸ“ United States of America

🧭 Full-Time

πŸ’Έ 17.0 - 25.65 USD per hour

πŸ” Healthcare

  • 1+ year of Customer Service experience.
  • Previous experience working in Windows, Microsoft or similar applications.
  • Six months of high volume call center customer service experience (preferred).
  • Prior healthcare experience with benefits, insurance, and prescriptions (preferred).
  • Verifiable High School Diploma or GED.

  • Handle inbound calls from medical offices, physicians, and healthcare providers.
  • Resolve questions and issues promptly and accurately.
  • Assist in gathering information and assessing callers’ needs.
  • Provide education and information to customers.
  • Collaborate with internal and external partners to provide solutions.
  • Contribute to achieving service level goals.

Customer serviceAttention to detailWritten communicationMultitaskingVerbal communication

Posted 2 days ago
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πŸ“ United States

πŸ” Customer Service

🏒 Company: Serio and Serio

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Prior experience in customer service, retail, or related field is preferred.
  • Strong communication skills, both verbal and written, with an emphasis on active listening.
  • Ability to handle customer inquiries and resolve issues with professionalism and patience.
  • Proficient in using computers and familiarity with customer service software or CRM systems.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Positive attitude and a willingness to learn and grow within the role.

  • Respond to customer inquiries via phone, email, and live chat promptly and professionally.
  • Assist customers in resolving issues related to products, services, and orders.
  • Educate customers about our offerings and promote additional services.
  • Document customer interactions and feedback in the CRM system.
  • Collaborate with team members to resolve complex issues and share best practices.
  • Continuously strive to improve customer satisfaction and exceed performance metrics.
  • Participate in training sessions and stay updated on product knowledge and service standards.

Customer serviceMultitaskingActive listeningStrong communication skillsCRM

Posted 2 days ago
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πŸ“ United States, Canada, United Kingdom

πŸ” E-Commerce

🏒 Company: The House Of Mercier

  • No previous customer service experience needed; training will be provided.
  • Strong communication skills in English; additional language skills are a plus.
  • Customer-centric attitude with a passion for helping others.
  • Ability to work independently in a remote environment.
  • Willingness to learn and adapt to new technologies and processes.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Access to a reliable internet connection and a quiet workspace for remote work.

  • Assist customers with inquiries related to orders, returns, and product information through various channels (phone, email, chat).
  • Resolve customer issues and complaints promptly and effectively, ensuring a high level of satisfaction.
  • Document customer interactions accurately in our CRM system for tracking and follow-up.
  • Collaborate with team members to enhance the overall online customer experience.
  • Participate in training sessions to develop your knowledge of e-commerce best practices and our product offerings.
  • Stay informed about promotions, policies, and changes in our e-commerce platform.

Communication SkillsProblem SolvingCustomer serviceOrganizational skillsAdaptabilityCRM

Posted 2 days ago
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πŸ“ Canada

🧭 Full-Time

πŸ” Insurance

🏒 Company: YouSetπŸ‘₯ 11-50πŸ’° $2,565,975 4 months agoFinanceInsurTechInsuranceFinTech

  • At least 5 years of relevant experience in customer service.
  • Proactive attitude with strong problem-solving skills.
  • Strong oral and written communication skills in French and English.
  • Quick learner with a strong interest in technology.

  • Assist clients with their home and auto insurance needs.
  • Answer client questions and provide necessary documentation.
  • Process billing requests for clients.
  • Proactively follow up with clients to ensure policy suitability.
  • Communicate via phone, email, and SMS to build trust and provide exceptional service.
  • Monitor personal performance and meet targets.
  • Maintain accurate records of client interactions in CRM.
  • Collaborate with the customer service team to achieve objectives.
  • Participate in strategies to boost client retention and satisfaction.
  • Complete broker exams (AMF and RIBO) within the first year.

Customer serviceProblem-solving skillsStrong communication skillsCRM

Posted 4 days ago
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πŸ“ United States of America

🧭 Full-Time

πŸ” Medical technology

🏒 Company: external_career_site_usa

  • 1+ years medical industry or call center/customer service experience
  • Ability to read, analyze, and interpret medical supply publications and technical procedures
  • Ability to calculate discounts, interest, commissions, proportions, and percentages
  • Ability to solve practical problems with various variables
  • Knowledge of Microsoft Office Applications
  • Ability to work evening shifts, weekends, or overtime as necessary.

  • Provide timely and accurate information to customers regarding their order status and product inquiries
  • Process customer returns according to established policies
  • Collaborate with the Medical Billing department to resolve disputed billing charges
  • Provide feedback to management about service failures or customer concerns
  • Partner with Sales Representatives to enhance customer service.

Customer serviceMicrosoft OfficeData entry

Posted 4 days ago
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πŸ“ Philippines

πŸ’Έ 5.0 USD per hour

πŸ” Healthcare

🏒 Company: Skilled Wound CareπŸ‘₯ 51-100Health Care

  • 1+ years of experience in customer service call center required.
  • 1+ years experience working in a healthcare setting (i.e. hospital, medical/dental office, nursing facilities, etc.) preferred.
  • Great verbal and written communication skills.
  • Excellent telephone etiquette.
  • Outgoing and positive demeanor.
  • Must be open to working night shift.

  • Make high volume outbound telephone calls in an efficient and professional manner to patients.
  • Perform other administrative duties and projects as needed.

Communication SkillsCustomer serviceData entry

Posted 5 days ago
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πŸ“ Belarus

🏒 Company: Platinumlist

  • Fluency in Russian and English (written and verbal) is required.
  • Prior experience in customer service, preferably in a call center or similar environment.
  • Strong communication and interpersonal skills with the ability to empathize and build rapport with customers.
  • Proficiency in using CRM systems, chat platforms, and other customer service tools.
  • Problem-solving skills and the ability to handle stressful situations calmly and effectively.
  • Excellent organizational skills with attention to detail and accuracy.
  • Availability to work on a shift basis, including weekends and public holidays, if required.

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assist customers with questions related to products, services, orders, and account management.
  • Resolve complaints and issues efficiently, ensuring customer satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with other departments to resolve complex cases and improve customer experience.
  • Provide product and service information, troubleshoot technical issues, and guide customers through solutions.
  • Follow up with customers to ensure issues are fully resolved and provide updates as needed.
  • Stay updated on company policies, products, and services to provide accurate information.
  • Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores.
Posted 5 days ago
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