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Customer Service Representative
Posted about 23 hours agoViewed
🏢 Company: Patrice & Associates Recruiting Specialists
Requirements:
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Previous experience in customer service or a similar role is a plus.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficient in using customer service software and Microsoft Office Suite.
- Ability to work in a team-oriented and fast-paced environment.
- Demonstrated ability to prioritize tasks and manage time effectively.
Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and providing timely support.
- Assist clients with the recruitment process, guiding them through our services and offerings.
- Collaborate with the recruiting team to ensure optimal service delivery and issue resolution.
- Maintain accurate records of client interactions and feedback for continuous improvement.
- Help identify potential areas for service enhancement based on client feedback.
- Actively promote our services and value propositions to enhance client engagement.
- Participate in training programs to improve product knowledge and customer service skills.
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