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Game Customer Service Representative
Posted 1 day agoViewed
🔍 Industry: Customer Service
🏢 Company: Forestown👥 51-100Staffing AgencyConsultingHuman ResourcesRecruiting
🗣️ Languages: Bahasa, English
Requirements:
- Fluent in Bahasa and proficient in spoken English
- Diploma (or equivalent) required; customer service experience is a plus
- Gaming enthusiast familiar with at least two games, eager to grow in the industry
- Strong sense of responsibility, teamwork, and adaptability to shift work
- Open to rotating shifts
Responsibilities:
- Engaging with players through various channels to answer inquiries, provide support, and ensure a top-notch service experience.
- Collecting and reporting player feedback.
- Handling complaints.
- Updating records.
- Assisting in content translation.
- Participating in training to enhance your skills.
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