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Spotify Customer Service Expert with German and English (Remote, based in Bulgaria)
Posted 1 day agoViewed
🔍 Industry: Customer Service
🗣️ Languages: German, English
Requirements:
- German language skills that would make a poet swoon (C1 level)
- English chops that'll have you harmonizing beautifully with our global audience (B2 or above)
- A valid work permit to work in the EU
- Flexibility to groove on different shifts, including weekends
- Previous customer service gigs?
- Communication skills smoother than a jazz saxophone solo
- A positive attitude that could cheer up even the grumpiest of metal heads
- Ability to break down complex info like it's a sick beat – simple and catchy
- A "can-do" spirit that would impress a rock star
Responsibilities:
- Drop beats of wisdom via email to our awesome users
- Become the go-to guru for "How to" and "FAQ" questions, turning confusion into crystal-clear melodies
- Unscramble account and payment puzzles like a pro DJ, keeping our users' playlists pumping
- Crank up the volume on your troubleshooting skills, fine-tuning the Spotify experience for everyone
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