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Account Management

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1,458 jobs found.

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🔥 Head of Strategic Customer Success - Americas

Posted about 5 hours ago

📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.

💡 Responsibilities

Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
Shape how we serve our Enterprise segment.
Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

Leadership Data Analysis People Management Project Coordination Cross-functional Team Leadership Product Analytics Strategic Management Communication Skills Analytical Skills Collaboration Problem Solving Customer service Mentoring Coaching Excellent communication skills Account Management Teamwork Empathy Active listening Relationship management Sales experience Data visualization Stakeholder management Strategic thinking Process improvement Customer support Customer Success SaaS Budget management

Posted about 5 hours ago

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🔥 Senior Solutions Engineer

Posted about 5 hours ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted about 5 hours ago

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🔥 Business Development Manager (Latam)

Posted about 5 hours ago

📍 Brazil

🧭 Full-Time

🔍 IGaming

🏢 Company: Khan Tech

🔧 Requirements

3+ years of experience in account management/business development/sales within the iGaming industry.
Strong networking skills and knowledge of sales within the iGaming/Gambling/Betting industry
Experience conducting negotiations and managing partner relationships
Proficient in CRM systems, Excel, and PowerPoint
Strong leadership, analytical, and presentation skills
Proven track record of expertise in attendance at industry events (ICE, Sigma, etc.)
Fluent English, Spanish /Portugese communication skills
Willingness to travel for conferences and networking events

💡 Responsibilities

Developing and implementing sales strategies aligned with company objectives
Actively sourcing new partners through LinkedIn, networking events, exhibitions, and international conferences.
Act as the primary point of contact for clients, addressing their needs, resolving issues promptly, and identifying opportunities to optimize their performance and revenue.
Collaborating with marketing, product, and customer service to improve customer interactions
Build and maintain trustful and long-lasting relationships with partners and clients, ensuring exceptional service and consistent communication to foster loyalty and satisfaction.
Setting and monitoring sales targets on a monthly, quarterly, and yearly basis
Streamlining sales processes and identifying areas for improvement (e.g., legal, certifications).

Leadership Business Development Salesforce RESTful APIs Networking Account Management Negotiation skills Sales experience CRM English communication PowerPoint

Posted about 5 hours ago

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🔥 Sales Manager Automotive Software (m/w/d)

Posted about 6 hours ago

📍 Germany

🧭 Full-Time

🔍 Automotive Software

🏢 Company: Valsoft Corporation

🔧 Requirements

Experience in B2B sales, ideally in the automotive or software industry.
Strong communication skills and negotiation skills.
High level of self-motivation as well as an independent and goal-oriented way of working.
Willingness to travel within the DACH region.
Confident use of digital tools and software solutions.
Fluent in English

💡 Responsibilities

Support and further development of existing customer relationships with car dealerships (cars and trucks) and workshops in the DACH region.
Identification and targeted approach of potential new customers for successful market expansion.
Conducting product presentations (online & on-site) and consulting on FILAKS. PLUS. Preparation and negotiation of offers and conclusion of contracts.
Cooperation with the internal teams of support, development/product management and consulting for optimal customer care.
Participation in trade fairs and industry events for networking and market analysis.

Salesforce Communication Skills Customer service RESTful APIs Account Management Negotiation skills Client relationship management Sales experience Market Research Digital Marketing CRM

Posted about 6 hours ago

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🔥 Technical Account Manager (eCommerce and CMS)

Posted about 6 hours ago

📍 United States

💸 65000.0 - 80000.0 USD per year

🔍 ECommerce and CMS

🔧 Requirements

Possess a natural analytical way of thinking.
Be able to explain technical concepts to non-technical users.
Strong interpersonal and communication skills.

💡 Responsibilities

Managing delivery on our eCommerce and CMS accounts while partnering closely with our Development team.
Collecting detailed business requirements and translating those requirements for web development.
Acting as program/project manager; product owner; business analyst; and QA.

Project Management Business Analysis QA Communication Skills Analytical Skills Interpersonal skills Account Management Troubleshooting Client relationship management Cross-functional collaboration

Posted about 6 hours ago

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🔥 Senior Renewals Sales Representative | Heathrow, FL or Remote - US

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 81200.0 - 101500.0 USD per year

🔍 Software

🏢 Company: Cohesity👥 1001-5000💰 $150,000,000 Series F 11 months agoArtificial Intelligence (AI)Data Center Cloud Computing Analytics Information Technology Cyber Security Data Storage

🔧 Requirements

Bachelors degree in Business or a related field.
Minimum one year, preferred three years negotiating with and selling to enterprise I/T buyers in a quota-carrying sales role.
Industry experience with or knowledge of enterprise software sales, software subscription services, or software as a service licensing methodology.
Proficiency with Salesforce.com CRM, Microsoft Office (mainly Excel), and other CRM tools.
Familiarity with enterprise procurement processes, specifically for I/T-related spending.
Ability to thrive in a quickly evolving and demanding environment.
Demonstrable history of personal development, increasing responsibility.
Ability to clearly articulate Cohesity’s value via written or verbal communication.

💡 Responsibilities

Be responsible for managing a book of software superscription renewal business, aligned by quarter, and closing the sale of all renewal contracts before contract expiration.
Meet quarterly, half-year, and annual targets (quota) associated with an assigned book of renewal business.
Maintain direct engagement with customers and channel partners throughout a contract's lifecycle to identify and eliminate potential obstacles to timely renewal.
Ensure assigned renewals are closed on time by working in a highly collaborative environment with internal organizations -- Inside/Field sales, Customer Success, and Channel sales.
Talk to customers about renewal prices and, if necessary, acquire customer commitment on updated terms.
Generate and manage sales opportunities and quotes in SFDC. Provide timely updates to sales opportunities reflective of the sales cycle and any challenges identified.
Work closely with external partners, distributors, and resellers to provide a value-driven renewal experience and participate and present in customer quarterly business reviews.
Accurately forecast what renewal business is expected to close each quarter. Identify renewals at risk of closing/on time. Investigate and document loss reasons for renewals that do not close.

Salesforce Customer service Microsoft Office RESTful APIs Negotiation Account Management Client relationship management Sales experience CRM Customer Success SaaS

Posted about 6 hours ago

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🔥 Strategic Account Executive, Public Sector (CIV)

Posted about 7 hours ago

📍 United States

💸 207000.0 - 366000.0 USD per year

🔍 Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper Tools DevOps Open Source SaaS Cloud Security

🔧 Requirements

5+ years of proven success selling technology solutions to U.S. Civilian Agencies, particularly within DOJ or Commerce (highly desired)
Deep understanding of federal procurement vehicles, compliance requirements, and agency buying cycles
Consultative approach that positions technology as a mission enabler
Passion for open source and modern software development practices
Track record of navigating complex stakeholder environments and building consensus
Able to provide high degree of major account management and control
Work under minimal supervision on complex projects
Ability to leverage established relationships and proven sales techniques for success
Effective communicator (written/verbal), strong interpersonal skills
Ability to use GitLab

💡 Responsibilities

Build and execute strategic account plans that align GitLab's platform with agency modernization initiatives
Navigate complex procurement cycles and develop multi-year technology roadmaps with CIOs and technical leaders
Partner with system integrators and resellers to create powerful solutions for government challenges
Act as a primary point of contact and the face of GitLab for our strategic and large prospects.
Take ownership of your book of business
Provide account leadership and direction in the pre- and post-sales process
Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
Be the voice of the customer by contributing product ideas to our public issue tracker
Travel as necessary to accounts in order to develop relationships and close large opportunities
Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.

Leadership Project Management Software Development SQL Business Development Cloud Computing Cybersecurity Git Product Management Salesforce Software Architecture Strategic Management Communication Skills CI/CD Customer service RESTful APIs Negotiation DevOps Compliance Relationship building Account Management Client relationship management Sales experience Strategic thinking CRM

Posted about 7 hours ago

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🔥 Sales Engineer

Posted about 7 hours ago

📍 Canada

🔍 SaaS

🔧 Requirements

3+ years of proven experience demonstrating technical product features to a range of audiences
Experience engaging with Enterprise clients is an asset.
A university, college, or post-graduate certificate in Marketing, Business, Engineering, or a related field is an asset.
Exceptional interpersonal skills, with the ability to build strong cross-functional relationships and rapport with diverse internal and external stakeholders.
Ability to adapt communication and messaging to influence product sales across various target audiences.
Strong ability to translate customer needs into technical/system requirements for Product Teams.
Expertise in creating impactful presentations and materials, and presenting data in a meaningful way to guide conversations that drive purchasing decisions.
Technical background in software, preferably with experience in a SaaS environment, including a strong understanding of integrations, connectors, and APIs.
Knowledge and expertise in the manufacturing industry and compliance standards are a significant advantage.
Willingness and ability to travel as required.
Excellent verbal and written communication skills in English.
Resilient and solution-oriented mindset - dedicated to achieving excellence and driving results.
Open to feedback, coachable, and always striving for self-improvement.

💡 Responsibilities

Create and deliver impactful demonstrations for customers and prospects (both virtual and in-person), as well as supporting materials to facilitate sales.
In collaboration with Account Executives, guide customers through their product options and prescribe solutions based on their needs.
Develop strong relationships with Sales and Product teams as a trusted advisor to facilitate solution improvements.
Identify custom technical requirements and coordinate with the Assent Product team as necessary.
Support Account Executives with the technical sections of RFPs/RFIs and vendor assessments for new and existing clients.
Share sales and product insights, as well as feedback, with Assent’s Product Management team to support new features and updates.
Support marketing activities by attending trade shows, conferences, and other events on behalf of the Sales team.
Systematically identify opportunities to improve customer satisfaction and expand customer opportunities.
Work closely with prospects throughout the sales cycle in both supporting platform evaluations and executing Proof of Concepts (POCs) to establish technical credibility and advocacy.
Assist in developing the Statement of Work (SOW) as required for sales opportunities.
Participate in the development and review of specification documents for new integrations and new features, as well as integrations associated with third-party systems such as ERPs, PLMs, and other relevant data sources.
Identify, share, and influence best practices across the sales organization in collaborative, innovative, and practical ways.
Familiarize yourself with corporate security policies and follow Assent’s processes and procedures.

SQL API testing Communication Skills CI/CD Customer service RESTful APIs Presentation skills Account Management Troubleshooting Data entry Sales experience Data visualization Technical support CRM Software Engineering SaaS

Posted about 7 hours ago

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🔥 Customer Marketing Manager (Enterprise Healthcare Software)

Posted about 7 hours ago

📍 USA

🔍 Healthcare Software

🔧 Requirements

5+ years of marketing experience, ideally in a B2B SaaS environment
Willingness and ability to travel to events throughout the US for customer events, including some overnight travel may be required throughout the year.
Strong project management skills, with the ability to handle multiple initiatives simultaneously and prioritize in a fast-paced environment.
Excellent written and verbal communication skills, with a proven ability to create impactful marketing content and sales enablement materials.
Results-oriented marketer proficient in using HubSpot or related CRM to analyze marketing data, metrics, and KPIs to evaluate success and inform decision-making.
Passion for connecting with and understanding customers
Demonstrated experience working cross-functionally with Customer Success, Account Management, Product, and other Marketing teams to drive customer retention and expansion.

💡 Responsibilities

Develop and execute Authenticx's customer marketing strategy to drive customer retention and expansion.
Build rapport with customers to increase customer advocacy, tell their stories, and drive revenue opportunities.
Manage and execute customer events and groups, including our annual summit and Customer Advisory Board, to drive engagement, community, and expansion
Develop and execute customer marketing programs through a variety of channels, including email, events, webinars, direct mail, and account-based marketing
Identify and leverage Authenticx’s biggest advocates to develop customer referrals, testimonials, and case studies
Create impactful customer emails, including automated workflows, to drive adoption, retention, and renewal
Collaborate cross-functionally to develop collateral, campaigns, experiences, and for Authenticx’s customer base
Track and analyze program performance, effectiveness, and ROI. Use data to inform strategy and next steps.

Project Management Data Analysis Communication Skills Customer service RESTful APIs Account Management Cross-functional collaboration Sales experience Market Research Marketing Stakeholder management Digital Marketing CRM Customer Success SaaS A/B testing

Posted about 7 hours ago

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🔥 Agency Engagement Manager

Posted about 8 hours ago

📍 New York, NY, or Remote

🧭 Full-Time

💸 70000.0 - 120000.0 USD per year

🔍 Insurance

🏢 Company: Semsee👥 11-50💰 Series B about 3 years agoFinancial Services Insurance Commercial Insurance Software

🔧 Requirements

5+ years of related insurance experience, preferably at least partially at an insurtech
Excellent written and verbal communication skills
Proven ability to work remotely and seamlessly with multiple internal teams
Underwriting experience preferred

💡 Responsibilities

Be a main point of contact for agents as they quote small commercial risks, including difficult-to-place niche or specialty business as well as accessing the E&S market.
Build and nurture strong relationships with insurance brokers, agents, and other key stakeholders, serving as the primary point of contact and providing exceptional customer service and support.
Develop and implement strategic plans to effectively manage assigned agencies, identifying key growth opportunities and prioritizing initiatives to drive new business development and achieve revenue targets.
Become an expert on our platform and the many products available to address client inquiries and effectively communicate our value proposition. Maintain a thorough understanding of our insurance products, coverage options, underwriting guidelines, and industry regulations, effectively communicating value propositions and addressing client inquiries and concerns.
Collaborate closely with internal teams, including underwriting, marketing, and operations, to ensure seamless coordination and execution of sales initiatives, leveraging cross-functional expertise to deliver comprehensive solutions and exceed client expectations.

Agile Business Development Cross-functional Team Leadership REST API Communication Skills Problem Solving Negotiation Excellent communication skills Account Management Client relationship management Sales experience Strategic thinking CRM

Posted about 8 hours ago

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