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Sales Engineer

Posted about 7 hours agoViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: Canada, AST, EST, CST

🔍 Industry: SaaS

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: SQLAPI testingCommunication SkillsCI/CDCustomer serviceRESTful APIsPresentation skillsAccount ManagementTroubleshootingData entrySales experienceData visualizationTechnical supportCRMSoftware EngineeringSaaS

Requirements:
  • 3+ years of proven experience demonstrating technical product features to a range of audiences
  • Experience engaging with Enterprise clients is an asset.
  • A university, college, or post-graduate certificate in Marketing, Business, Engineering, or a related field is an asset.
  • Exceptional interpersonal skills, with the ability to build strong cross-functional relationships and rapport with diverse internal and external stakeholders.
  • Ability to adapt communication and messaging to influence product sales across various target audiences.
  • Strong ability to translate customer needs into technical/system requirements for Product Teams.
  • Expertise in creating impactful presentations and materials, and presenting data in a meaningful way to guide conversations that drive purchasing decisions.
  • Technical background in software, preferably with experience in a SaaS environment, including a strong understanding of integrations, connectors, and APIs.
  • Knowledge and expertise in the manufacturing industry and compliance standards are a significant advantage.
  • Willingness and ability to travel as required.
  • Excellent verbal and written communication skills in English.
  • Resilient and solution-oriented mindset - dedicated to achieving excellence and driving results.
  • Open to feedback, coachable, and always striving for self-improvement.
Responsibilities:
  • Create and deliver impactful demonstrations for customers and prospects (both virtual and in-person), as well as supporting materials to facilitate sales.
  • In collaboration with Account Executives, guide customers through their product options and prescribe solutions based on their needs.
  • Develop strong relationships with Sales and Product teams as a trusted advisor to facilitate solution improvements.
  • Identify custom technical requirements and coordinate with the Assent Product team as necessary.
  • Support Account Executives with the technical sections of RFPs/RFIs and vendor assessments for new and existing clients.
  • Share sales and product insights, as well as feedback, with Assent’s Product Management team to support new features and updates.
  • Support marketing activities by attending trade shows, conferences, and other events on behalf of the Sales team.
  • Systematically identify opportunities to improve customer satisfaction and expand customer opportunities.
  • Work closely with prospects throughout the sales cycle in both supporting platform evaluations and executing Proof of Concepts (POCs) to establish technical credibility and advocacy.
  • Assist in developing the Statement of Work (SOW) as required for sales opportunities.
  • Participate in the development and review of specification documents for new integrations and new features, as well as integrations associated with third-party systems such as ERPs, PLMs, and other relevant data sources.
  • Identify, share, and influence best practices across the sales organization in collaborative, innovative, and practical ways.
  • Familiarize yourself with corporate security policies and follow Assent’s processes and procedures.
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