Entry Customer Support Jobs

Find remote entry customer support positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Support
Entry
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🧭 Full-Time

🏒 Company: American Bar FoundationπŸ‘₯ 10-50

  • Ability to maintain confidentiality regarding financial information.
  • Must demonstrate integrity and honesty.
  • Organized and able to prioritize tasks efficiently.
  • Self-motivated, proposes solutions to problems.
  • Flexible and adaptable to create positive change.
  • Requires a laptop, tablet or smartphone, and a secure internet connection.
  • Typing speed of at least 25 words per minute.
  • Compile, sort, and verify customer issues and data accuracy before entry.
  • Assist the HR Manager with various tasks.
  • Maintain logs of activities and completed work.
  • Perform typing and data entry of confidential client and financial data.
  • Receive calls, texts, and emails, and manage appointments and flight reservations.
Posted about 2 hours ago
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πŸ“ Philippines

πŸ” Customer Support

🏒 Company: We Work RemotelyπŸ‘₯ 11-50

  • Previous experience in customer support, administrative assistance, or a related field preferred but not mandatory.
  • Excellent verbal and written communication skills.
  • Familiarity with customer support tools (like Zendesk or Freshdesk) and productivity software (like Google Workspace or MS Office) is advantageous.
  • Solution-oriented mindset and ability to think outside the box.
  • Attention to detail to ensure accuracy in work and customer interactions.
  • Reliability and commitment to meeting deadlines.
  • Provide administrative support to various departments.
  • Handle incoming customer calls.
  • Manage calendars, schedule meetings, and handle email correspondence.
  • Assist with document preparation and data entry.
  • Perform research and provide insights as needed.
  • Communicate effectively with international teams.
  • And much more!

Communication SkillsMicrosoft OfficeData entryCustomer support

Posted about 16 hours ago
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πŸ“ Italy, Ireland

🧭 Full-Time

πŸ” Design and technology platform

🏒 Company: SquarespaceπŸ‘₯ 1001-5000πŸ’° Post-IPO Secondary about 1 year agoDeveloper ToolsPublishingE-Commerce PlatformsWeb DesignSoftware

  • Open availability to work a 40 hour work week that spans weekends and holidays.
  • Bilingual fluency in English and Italian.
  • 1+ years customer-facing experience required in a similar role.
  • Expertise with written communication and the ability to spot spelling and grammar errors.
  • Proficiency with decoding conversations and identifying the cause.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace.
  • Respond to customer-submitted live chats and emails in a timely manner.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries.
  • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
  • Stay up to date on new product features and improvements.
  • Identify isolated customer experiences and escalate important issues.

Written communicationFluency in EnglishTroubleshootingCustomer support

Posted about 17 hours ago
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πŸ“ Serbia

πŸ” E-commerce, consumer electronics

🏒 Company: JobgetherπŸ‘₯ 11-50πŸ’° $1,493,585 Seed almost 2 years agoInternet

  • Proficiency in German (C1 minimum) and English (B2 minimum).
  • Interest in e-commerce, consumer electronics, and customer service excellence.
  • Strong adaptability to new technologies and products.
  • Problem-solving skills with a proactive and detail-oriented approach.
  • A quiet and dedicated workspace at home.
  • Optional previous experience in a customer service role is an advantage.
  • Provide professional and empathetic customer support across multiple channels, including email, chat, phone, and social media.
  • Troubleshoot customer issues effectively, ensuring timely resolution and maintaining high customer satisfaction.
  • Stay updated with the latest product information, policies, and procedures to deliver accurate support.
  • Collaborate with team members and escalate complex issues when necessary.
  • Follow company guidelines and best practices to maintain quality standards in customer interactions.
  • Continuously improve support skills through training and development opportunities.

Communication SkillsAdaptabilityTroubleshootingCustomer support

Posted about 20 hours ago
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Apply

πŸ“ Philippines

🧭 Contract

πŸ” Healthcare

🏒 Company: BoldrπŸ‘₯ 501-1000

  • 1-2 years of experience in sales, customer service, or outreach roles.
  • Proactive problem-solving skills and adaptability.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of healthcare or medical office operations.
  • Ability to quickly learn and use CRM or call-tracking systems.
  • Proficiency in Google Suite, Microsoft Office, and collaboration tools.
  • Strong communication skills in English, both spoken and written.
  • Dependable attendance and internet connection.
  • Conduct outbound calls to medical provider offices and engage via email.
  • Encourage providers to opt into receiving marketing materials and confirm placements.
  • Email targeted patients with Babylist Health materials and track campaign compliance.
  • Log call outcomes and maintain records of successful contacts.
  • Identify challenges during outreach to inform strategy adjustments.
  • Coordinate with internal teams to align on outreach goals and messaging.

Analytical SkillsCustomer serviceMicrosoft OfficeAttention to detailExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsFluency in EnglishCross-functional collaborationData entrySales experienceCRM

Posted 1 day ago
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πŸ“ Ireland, US

🧭 Full-Time

πŸ” Web design and hosting

  • Open availability to work a 40-hour work week that spans weekends and holidays.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and understanding of spelling and grammar.
  • Proficiency with decoding conversations and identifying customer needs.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows distraction-free communication.
  • Respond to customer-submitted live chats and emails in a timely manner.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries.
  • Queue-based, typing work will account for approximately 90% of the role.
  • Independently meet targets across Quality, Productivity and Customer Satisfaction in email and live chat.
  • Stay up to date on new product features and improvements.
  • Identify isolated customer experiences and escalate important issues.

Written communicationTroubleshootingCustomer support

Posted 1 day ago
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πŸ“ Brazil

🧭 Full-Time

πŸ” Support-as-a-Service, customer support

🏒 Company: SupportYourAppπŸ‘₯ 1001-5000πŸ’° over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Excellent English skills (at least C1 for both spoken and written).
  • Experience in customer service for a SaaS (Software as a Service) or cybersecurity company.
  • Knowledge in computer science.
  • Strong analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
  • Provide exceptional customer support via calls, chats, and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay up-to-date with cutting-edge technology.
  • Securely work with customers’ sensitive information.
  • Apply the latest customer happiness practices.
  • Maintain working knowledge of client products and services.
  • Communicate with developers and other IT departments.

CybersecurityAnalytical SkillsResearch skillsTechnical supportCRMSaaS

Posted 1 day ago
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πŸ“ Greece

πŸ” Transportation services

🏒 Company: The House Of Mercier

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer support or a related role is preferred.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a fast-paced, remote environment.
  • Problem-solving mindset and a focus on customer satisfaction.
  • Knowledge of the transportation industry is an advantage.
  • Proficient in using customer support software and standard office applications.
  • Provide outstanding customer support to Spanish-speaking clients through phone, email, and chat.
  • Assist customers with inquiries related to transportation services, including schedules, pricing, and bookings.
  • Resolve customer complaints and issues with a focus on achieving customer satisfaction.
  • Document customer interactions accurately in our customer relationship management system.
  • Communicate effectively with internal teams to resolve customer service challenges.
  • Stay informed about the latest updates in transportation services to provide accurate information.
  • Offer feedback and suggestions for improving customer service processes and policies.

Fluency in EnglishCustomer support

Posted 2 days ago
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πŸ“ Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

πŸ’Έ 42000.0 - 52000.0 USD per year

πŸ” Financial technology

  • Willing to work shifts scheduled within 8am-10pm ET.
  • Available to work at least one weekend day.
  • Experience in providing customer support via phone, email, and chat.
  • Demonstrate previous experience in Tech or Financial Services.
  • Ability to investigate complex problems and resolve them.
  • Friendly, organized, and capable of working in a fast-paced environment.
  • Comfortable with ambiguity and able to work independently.
  • Providing the best customer support by communicating effectively with customers via calls and in-app chat.
  • Developing a deep understanding of community needs to inform product development.
  • Proactively identifying patterns in customer feedback for process improvement.
  • Collaborating with the financial crime team to investigate trends.
  • Handling complex payment-related queries and ensuring resolution.
  • Mentoring new team members and maintaining a customer-focused company culture.

Data AnalysisCustomer serviceTroubleshootingTechnical supportFinancial analysis

Posted 4 days ago
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πŸ“ Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming

🧭 Full-Time

πŸ’Έ 55000.0 USD per year

πŸ” Transportation/Logistics

🏒 Company: CharterUP

  • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm in fast-paced situations.
  • Strong organizational skills and effective multitasking.
  • Customer-focused mindset with commitment to delivering exceptional service.
  • Respond to inbound customer inquiries via email and conduct outbound calls.
  • Troubleshoot common issues and escalate complex cases.
  • Monitor live trips during scheduled weekend shifts and address disruptions.
  • Manage unexpected events by coordinating alternative solutions.
  • Build and maintain positive customer relationships.
  • Collaborate with internal teams to track and monitor service requests.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsDocumentationTroubleshootingData entryRelationship management

Posted 5 days ago
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