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Entry Customer Support Jobs

Find remote entry customer support positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Support
Entry
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🔥 Customer Support Specialist
Posted 4 days ago

📍 Ukraine

🔍 Healthcare

🏢 Company: HealthJoy👥 251-500💰 $60,000,000 Series D over 2 years agoArtificial Intelligence (AI)MedicalHospitalEmployee BenefitsHealth Care

  • Experience in the Customer Support/Service field would be a plus
  • Proficiency in English language (Upper-Intermediate+ level)
  • Strong critical thinking skills (ask questions, gather relevant information, think through solutions and conclusions)
  • Exceptional communication skills (understands and leverages the most effective channels for communicating with others (internally and externally)
  • Good computer literacy skills in Office Suite and Google Programs
  • Process the members’ requests (tickets)
  • Fully inform members about their benefits and the best ways to use them
  • Interact with members via telephone and chat to assist and support an appropriate level of care
  • Search for doctors, clinics and other healthcare facilities that suit the members’ needs most accurately
  • Provide WOW-experience and care to HealthJoy’s American customer base

Communication SkillsCustomer serviceCustomer supportEnglish communication

Posted 4 days ago
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🔥 Customer Support Representative
Posted 15 days ago

📍 Arizona, California, Colorado, Florida, Georgia, Idaho, Massachusetts, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming

🧭 Full-Time

🔍 Ecommerce

🏢 Company: Pirate Ship👥 51-100ShippingE-CommerceSoftware

  • Friendly & patient attitude.
  • Fast & accurate typing skills.
  • Tech-savvy.
  • Ability to quickly multi-task.
  • Detail-oriented.
  • Epic texting abilities (iOS or Android).
  • Write rapid-fire live chat responses to any customer that needs your help.
  • Teach customers how to best use Pirate Ship to save more of their loot.
  • Share your experience, expertise and interest with the crew to enhance our fun and progressive culture.

Communication SkillsCustomer serviceAttention to detailMultitaskingTroubleshootingComputer skills

Posted 15 days ago
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🔥 Junior Customer Support (Thailand Based, Remote)
Posted 15 days ago

📍 Thailand

🧭 Full-Time

🔍 Travel

🏢 Company: 12Go Asia

  • Bachelor's Degree in a relevant field.
  • Strong written and verbal communication skills in English.
  • Experience in Customer Support is advantageous.
  • A TOEIC score of 650 or higher is preferred.
  • Handle incoming customer inquiries through the CRM platform.
  • Assist customers with bookings, payment issues, travel disruptions, and ticket confirmations.
  • Troubleshoot problems and offer clear, actionable solutions
  • Coordinate with internal teams (Operations, IT, etc.) when needed to resolve cases.

TroubleshootingActive listeningCRMCustomer supportEnglish communication

Posted 15 days ago
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🔥 Customer Support Associate - Work from Home - Charlotte, NC
Posted 16 days ago

📍 United States

🧭 Full-Time, Part-Time

🔍 Customer Service

🏢 Company: Anomaly Squared👥 251-500

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Own a computer at home that meets minimum workstation requirements
  • Qualifying callers for programs, products or services
  • Appointment Scheduling
  • Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting

Written communicationVerbal communicationComputer skillsCustomer support

Posted 16 days ago
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🔥 Customer Support Associate - Work from Home - Atlanta, GA
Posted 16 days ago

📍 United States

🧭 Full-Time

💸 10.0 USD per hour

🔍 Customer Support

🏢 Company: Anomaly Squared👥 251-500

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Own a computer at home that meets these minimum workstation requirements.
  • Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).
Qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.

Customer serviceWritten communicationAdaptabilityMS OfficeVerbal communicationComputer skillsTechnical supportCustomer support

Posted 16 days ago
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🔥 Customer Support Associate - Work from Home - Amarillo, TX
Posted 16 days ago

📍 United States

🧭 Full-Time

💸 10.0 USD per hour

🔍 Customer Service

🏢 Company: Anomaly Squared👥 251-500

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Must own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements.
  • Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better)
  • Operating System: Windows 10 (32-bit / 64-bit) or higher
  • RAM: 8GB or more.
  • Webcam
  • High speed internet access with download speed of at least 100 and upload speed of at least 10.
  • Must have a desk/workstation in a quiet workspace
Qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.

Written communicationVerbal communicationComputer skillsCustomer support

Posted 16 days ago
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🔥 Customer Support Agent (w/m/d) Business Travel - Nachtschicht
Posted 18 days ago

📍 Germany

🧭 Full-Time, Part-Time

🔍 Travel

🏢 Company: Lanes & Planes👥 51-100💰 $35,039,800 Series B over 1 year agoSaaSTravelSoftware

  • Completed vocational training in tourism or a comparable degree.
  • At least 1 year of professional experience in customer service within a B2B environment.
  • Good knowledge of Amadeus (rebookings, re-writings, Ticket Changer, processing queues, refunds).
  • Ideally experience with project management and communication tools (e.g., Zendesk, Slack, Notion).
  • Answer customer inquiries via phone and email related to flights.
  • Process flight bookings, changes, cancellations, and rebookings.
  • Assist customers with questions about and bookings within the Lanes & Planes tool.
  • Handle back-office tasks, such as creating and modifying bookings.
  • Independently find solutions for customer inquiries.

Communication SkillsCustomer serviceCustomer supportEnglish communication

Posted 18 days ago
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🔥 Customer Support Executive - Remote within the Canada (EST)
Posted 24 days ago

📍 Canada

🧭 Full-Time

🔍 Web3

🏢 Company: Cryptio👥 11-50💰 $15,000,000 Series A 4 months agoCryptocurrencyAccountingBlockchainAnalyticsFinTech

  • You’re crypto-native and have extensive knowledge of the Web3 space
  • You love deep diving on problems and coming up with solutions
  • You’re comfortable with remote working environments
  • You have excellent communication skills and love to speak directly with customers
  • You can multi-task, prioritise and are happy working independently
  • You bring patience and empathy when handling tough cases
  • Deliver top-tier, timely customer support to all of Cryptio’s customers through Zendesk
  • Liaise with internal stakeholders to efficiently solve customer problems
  • Report product malfunctions and act as a voice of the customer in product discussions
  • Share feature requests and effective workarounds with team members
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Take responsibility for building out new processes where they don’t already exist
  • Build extensive expert knowledge of our unique product and market and become a go-to problem solver within the business
  • Drive improvements in overall customer experience by owning some areas of project delivery

Web3.jsCommunication SkillsProblem SolvingCustomer serviceExcellent communication skillsEmpathyActive listeningJSONCustomer support

Posted 24 days ago
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🔥 Customer Support Representative (Remote, Greece & Cyprus)
Posted about 1 month ago

📍 Greece, Cyprus

🧭 Full-Time

🔍 E-learning

🏢 Company: LearnWorlds👥 101-250💰 $32,000,000 Series A almost 4 years agoEducationEdTechE-LearningE-Commerce

  • Excellent written and verbal communication skills in English
  • Experience in, or keen desire to work in a startup environment
  • Strong interpersonal skills along with accuracy and efficiency when problem solving
  • Master LearnWorlds e-learning software platform inside out
  • Work with customers via phone, email, or chat to help them solve technical issues or advise them
  • Reply to customer enquiries with comprehensive, friendly responses, in a way that resonates with them
  • Research, troubleshoot and gather information needed to solve customer issues
  • Write and update knowledge base articles & resources
  • Work closely with our QA, Sales, Product Management and Software Development teams
  • Demonstrate LearnWorlds features in webinars or one-to-one sessions

TroubleshootingTechnical supportCRMCustomer supportCustomer SuccessEnglish communicationSaaS

Posted about 1 month ago
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🔥 Customer Support Coordinator - Bilingual (English/French)
Posted about 2 months ago

📍 Canada

🧭 Full-Time

💸 45000.0 CAD per year

🔍 Transportation

🏢 Company: CharterUP

  • Fluent in both English and French
  • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in fast-paced or high-pressure situations.
  • Strong organizational skills and the ability to multitask effectively.
  • A customer-focused mindset with a commitment to delivering exceptional service.
  • Willingness to adapt to changing priorities and learn new systems or processes.
  • Provide inbound call support in both English and French
  • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution.
  • Conduct outbound calls in both English and French to resolve customer requests as needed.
  • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team.
  • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes).
  • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact.
  • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions.
  • Communicate clear and timely updates to customers and drivers about any trip changes.
  • Build and maintain positive relationships with customers to ensure satisfaction and retention.
  • Educate customers on Department of Transportation (DOT) rules and regulations.
  • Follow up with customers to confirm their needs were met after resolving issues.
  • Collaborate with internal teams to ensure smooth and efficient customer experiences.
  • Track and monitor service requests, escalating operational delays when necessary.
  • Maintain detailed and accurate records of customer interactions in ticketing system.
  • Adhere to company policies, procedures, and service-level agreements (SLAs).
  • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution.
  • Partner with team leads or managers for escalated support or policy exceptions.
  • Provide reassurance and solutions to customers experiencing disruptions.
  • Stay up-to-date with product updates and service changes.
  • Participate in training sessions to enhance customer service strategies and operational knowledge.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingTeamworkFluency in EnglishVerbal communicationTroubleshootingActive listeningCustomer support

Posted about 2 months ago
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