Entry Customer Support Jobs

Find remote entry customer support positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Support
Entry
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📍 Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming

🧭 Full-Time

💸 55000.0 USD per year

🔍 Transportation/Logistics

🏢 Company: CharterUP

  • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm in fast-paced situations.
  • Strong organizational skills and effective multitasking.
  • Customer-focused mindset with commitment to delivering exceptional service.
  • Respond to inbound customer inquiries via email and conduct outbound calls.
  • Troubleshoot common issues and escalate complex cases.
  • Monitor live trips during scheduled weekend shifts and address disruptions.
  • Manage unexpected events by coordinating alternative solutions.
  • Build and maintain positive customer relationships.
  • Collaborate with internal teams to track and monitor service requests.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsDocumentationTroubleshootingData entryRelationship management

Posted about 12 hours ago
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📍 Canada, UK, US

🧭 Full-Time

🔍 Smart home technology

🏢 Company: ecobee👥 501-1000💰 $36,309,727 Series C over 6 years ago🫂 Last layoff almost 5 years agoConsumer ElectronicsInternet of ThingsEnergy Management

  • Strong customer service experience is a must, ideally from food service, hospitality, or retail.
  • Superior verbal and written communication skills with a friendly style.
  • Proven multi-tasking ability using various tools to resolve inquiries.
  • Aptitude to learn and adapt to new technology, with understanding of smart home devices and automation.
  • Ability to document customer interactions efficiently.
  • As a Technical Support Specialist, you will be the first line of support at ecobee.
  • You will work with Smart Owners to diagnose and solve technical and non-technical issues.
  • Support may come through phone, email, and chat.
  • Responsibilities may include assisting with device installation or software inquiries and advocating for energy conservation.

Communication SkillsCustomer serviceWritten communicationProblem-solving skillsTroubleshootingActive listeningTechnical support

Posted about 13 hours ago
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  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.
  • Generating sales leads.
  • Managing incoming calls.
  • Building good relationships with customers.
  • Resolving complaints and following up on resolutions.
  • Identifying customers' needs.
  • Meeting sales objectives.
  • Following procedures and policies.
Posted 1 day ago
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🧭 Full-Time

🔍 Music Streaming

  • Professional/business level proficiency in Turkish and English.
  • Strong desire to create a unique experience for each customer.
  • Experience providing customer support via inbound web messages.
  • Ability to manage 3-5 web messaging customers simultaneously.
  • Access to a dedicated laptop or desktop with Windows 10 or above, stable internet, and adequate RAM.
  • Act as the first point of contact for customers.
  • Help customers navigate the music streaming platform.
  • Troubleshoot any technical issues they encounter.
  • Ensure customers have the best possible listening experience.
  • Respond to inquiries via inbound messages in both Turkish and English.
Posted 2 days ago
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📍 Romania

🔍 Support-as-a-Service

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Excellent English skills (at least C1 for both spoken and written).
  • Experience in customer service.
  • Analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
  • Provide exceptional customer support via calls, chats, and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay up-to-date with cutting-edge technology.
  • Securely work with customers’ sensitive information.
  • Apply customer happiness practices.
  • Maintain knowledge of client’s products and services.
  • Communicate with developers and other IT departments.

Technical supportCRMCustomer support

Posted 2 days ago
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📍 US

🧭 Full-Time

🔍 Healthcare workforce management

🏢 Company: QGenda👥 251-500💰 Private over 4 years agoService IndustryHospitalMedical DeviceInformation TechnologyHealth CareSchedulingSoftware

  • High School Diploma or GED and at least 2 years experience in customer service or tech support.
  • Associates/Bachelor’s degree preferred with 0 years experience.
  • Preferred experience in Shift Admin or Physician EM/HM Scheduling.
  • Detail oriented with strong written and verbal communication skills.
  • Maintains a professional and positive attitude in all customer interactions.
  • Demonstrates foundational technical Shift Admin knowledge needed for Tier 1 & 2 support.
  • Manages appropriate customer expectations and adheres to Service Level Objectives.
  • Delivers solutions timely to ensure high customer satisfaction.
  • Promotes customer stability through knowledge transfer and support resources.
  • Collaborates with members of the CX organization to ensure positive customer experience.

Customer serviceTime ManagementTroubleshootingTechnical support

Posted 2 days ago
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📍 England

🏢 Company: Avetta, LLC

  • Call center experience is a plus.
  • Excellent communication skills - both written and orally.
  • Working PC knowledge, preferably with Windows and related applications.
  • An affinity for learning online software systems.
  • Interpersonal skills.
  • Problem analysis and problem-solving abilities.
  • Attention to detail and accuracy.
  • Adaptability and self-motivation.
  • Stress tolerance.
  • Ability to learn and apply new information or skills.
  • Fluent in English, Italian, and Spanish.
  • Provide professional support to all Avetta customers.
  • Help end-users navigate the Avetta Cloud Application.
  • Verify technical documents submitted by end users.
  • Resolve complex issues with a focus on customer experience.
  • Interact directly with Avetta customers through telephone, email, and chat.
  • Prioritize and resolve customer needs accurately.
  • Support and explain customer billing and subscription terms.
  • Record details of interactions in Service Cloud (SFDC).
  • Provide necessary outbound follow-up, both via phone and email.
  • Communicate and coordinate with internal departments.
  • Work as a team and contribute positively to Avetta’s culture.
  • Perform other duties as assigned.

Problem SolvingAttention to detailFluency in EnglishTechnical supportCRMCustomer support

Posted 2 days ago
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📍 Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial Technology

  • Willing to work shifts scheduled within 8am-10pm ET.
  • Willing to work at least one weekend day.
  • Experience providing customer support via phone, email, and chat.
  • Ability to explain complex topics clearly and have excellent written English.
  • Experience in Tech or Financial Services.
  • Enjoy investigating complex problems and finding solutions.
  • Friendly, focused, super-organized, and able to work independently.
  • Providing the best customer support by talking directly with customers through various mediums.
  • Developing a deep understanding of community needs for digital banking.
  • Proactively spotting patterns in customer feedback to improve processes.
  • Working closely with the financial crime team to spot and investigate trends.
  • Handling complex payment-related queries and ensuring resolution.
  • Supporting team members and mentoring new joiners.

TroubleshootingCustomer support

Posted 3 days ago
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🔍 Music Streaming

  • Passion for music
  • Excellent communication skills in English
  • Strong problem-solving skills
  • Must pass language assessments in English
  • Respond to customer inquiries received via email
  • Provide assistance with issues related to music streaming
  • Ensure customer satisfaction and deliver quality service
  • Work as a part of a fully remote team
Posted 4 days ago
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🧭 Full-Time

🔍 EHS software

  • Bilingual in English and French.
  • Strong problem-solving skills and ability to address technical and functional issues.
  • Serve as the first point of contact for customers, addressing and resolving basic technical and functional issues related to Cority's product suite.
  • Provide 24/7 global customer support following a rotating shift schedule from 8:00 AM to 1:00 AM.
  • Collaborate with senior team members and Tier 2 support teams to resolve customer issues.
  • Gain product knowledge through training and hands-on experience.
Posted 4 days ago
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