Entry Customer Support Jobs

Find remote entry customer support positions. Browse through our curated list of opportunities and take the next step in your career.

Customer Support

Entry

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🔥 (fluent English and Turkish) Customer Support Consultant, crypto (Ankara)

Posted 3 days ago

📍 Turkey

🔍 Support-as-a-Service, Customer Support

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media

Fluent in English and Turkish.
At least 6 months of experience in a customer support role.
Experience providing support via chats and emails.
Interest in crypto or stock exchange.
Experience with Salesforce or Zendesk.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Provide exceptional customer support via chats and emails.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay updated with cutting-edge technology.
Work securely with customers' sensitive information.
Apply the latest customer happiness practices.
Maintain a working knowledge of client’s products and services.

Analytical Skills Fluency in English Customer support

Posted 3 days ago

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🔥 Customer Support Specialist - No experience needed

Posted 3 days ago

📍 United States, Canada, United Kingdom

🔍 Luxury jewelry

🏢 Company: The House Of Mercier

No prior experience required; a willingness to learn and develop is essential.
Strong verbal and written communication skills.
Ability to empathize with customers and address their needs effectively.
Detail-oriented mindset and organizational skills.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Interest in luxury jewelry and a passion for customer service are highly valued.
Flexibility to work varied shifts, including evenings and weekends.

Handle customer inquiries through various channels, including phone, email, and live chat.
Provide information about products, order statuses, and company policies.
Assist in resolving customer issues with patience and professionalism.
Maintain accurate records of customer interactions.
Participate in training sessions to enhance product knowledge and customer service skills.
Collaborate with team members to ensure a seamless customer experience.
Contribute to a positive and engaging work environment.

Communication Skills Customer service Attention to detail Organizational skills Multitasking Empathy

Posted 3 days ago

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🔥 Customer Support Representative

Posted 5 days ago

🧭 Full-Time, Part-Time

💸 18.99 - 24.99 USD per hour

🏢 Company: Red Pill RH

At least 1 year of experience in a customer service role, preferably in a remote environment.
Comfortable using various software tools (CRM systems, email, chat platforms, etc.).
Excellent verbal and written communication skills, with the ability to clearly and calmly explain complex information.
Ability to quickly analyze issues and propose effective solutions.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Collaborative and willing to work closely with teammates to improve the customer experience.

Provide prompt and professional customer support via phone, email, and chat.
Address customer inquiries, troubleshoot issues, and offer solutions to enhance the customer experience.
Maintain accurate and detailed records of customer interactions in our CRM system.
Process orders, exchanges, returns, and other customer transactions as required.
Collaborate with other team members and departments to ensure customer satisfaction.
Meet or exceed established performance metrics, including response time, customer satisfaction, and issue resolution.
Stay up-to-date on company products, services, and policies to provide accurate information to customers.
Help improve processes by providing valuable feedback to management.

Posted 5 days ago

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🔥 Customer Support Specialist

Posted 6 days ago

📍 Egypt

🏢 Company: Platinumlist

Fluency in Arabic and English (written and verbal) is required.
Prior experience in customer service, preferably in a call center or similar environment.
Strong communication and interpersonal skills with the ability to empathize and build rapport with customers.
Proficiency in using CRM systems, chat platforms, and other customer service tools.
Problem solving skills and the ability to handle stressful situations calmly and effectively.
Excellent organizational skills with attention to detail and accuracy.
Availability to work on a shift basis, including weekends and public holidays, if required.

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Assist customers with questions related to products, services, orders, and account management.
Resolve complaints and issues efficiently, ensuring customer satisfaction and retention.
Maintain accurate records of customer interactions and transactions in the CRM system.
Collaborate with other departments to resolve complex cases and improve customer experience.
Provide product and service information, troubleshoot technical issues, and guide customers through solutions.
Follow up with customers to ensure issues are fully resolved and provide updates as needed.
Stay updated on company policies, products, and services to provide accurate information.
Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores.

Posted 6 days ago

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🔥 Customer Support Specialist with Ukrainian (part-time)

Posted 6 days ago

📍 Czechia, Poland, Slovakia

🧭 Part-Time

🔍 Mental health support

🏢 Company: Hedepy

Have some experience in a customer service environment.
Your Ukrainian is on a native speaker level and you are fluent in English.
You are able to cover the customer support channels from 2 PM to 8 PM (30h/week, Mo - Fri).
You have access to stable internet connection during the working hours.
You have excellent communication and organizational skills.
Have good knowledge of Google Workspace tools.
Can work as a contractor/freelancer (monthly invoices).

Serving as the primary point of contact for customers and therapists.
Consistently meeting customer service expectations.
Proactively addressing and resolving issues.
Reporting and resolving issues internally with other teams.

Organizational skills Excellent communication skills Fluency in English Customer support

Posted 6 days ago

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🔥 Customer Support Analyst I

Posted 6 days ago

🔍 EHS software

A bachelor’s degree in communications, business administration, computer science, information systems, or a related discipline, or an equivalent combination of education and experience.
Previous experience in a customer service or help desk role, preferably within a software or technology environment.
Strong analytical skills with the ability to assess issues, identify root causes, and provide effective solutions.
Strong customer service orientation with excellent verbal and written communication skills.
Basic understanding of software systems and the ability to quickly learn and apply technical information.
Solid organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
Comfortable working with different software platforms (e.g., Salesforce CRM or similar ticketing systems).
Ability to work independently while also being a team player, collaborating with peers and senior support staff as needed.
A positive attitude and a desire to continuously learn and improve technical and problem-solving skills.
Willingness to work in a rotating shift schedule, including evenings, weekends, and holidays, as required.

Respond to incoming customer inquiries via phone or email, ensuring a timely and accurate resolution of basic issues related to the Cority Product Suite.
Troubleshoot and assist clients with common technical problems such as login issues, system errors, and basic configuration questions.
Log all customer support interactions in the customer support system, including case details, updates, and resolutions.
Provide consistent follow-up with customers, ensuring they are informed of the status and progress of their case.
Escalate more complex technical issues or bugs to the appropriate Tier 2 teams, including Engineering, and track progress until resolution.
Collaborate with internal teams to ensure that customer issues are addressed promptly and accurately.
Assist in identifying recurring customer issues and report patterns to senior team members for further investigation.
Maintain a working knowledge of Cority's product offerings, learning new features and functionalities as they are released.
Follow established support procedures and contribute to continuous improvement efforts by suggesting enhancements to current processes.
Ensure compliance with Cority's information security policies and immediately report any security-related incidents.

Posted 6 days ago

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🔥 Customer Support Agent with English and German (EverHelp)

Posted 6 days ago

📍 Georgia

🧭 Full-Time

🔍 IT Services

🏢 Company: Genesis👥 10001-3000 Automotive Sales Manufacturing Recreational Vehicles

Proficiency in German language (B2/C1) and fluency in English language (B2 level) is required.
At least 6 months of support experience.
Excellent communication skills to handle customer complaints politely and professionally.
Ability to work independently as well as in different teams.
Attentive, persistent, and solution-oriented mindset.
Strong work ethic and adaptability to changes in a dynamic environment.

Communicate with users and address feedback and complaints via email.
Advise clients on product functionality and usage through social media.
Provide empathetic and responsive service to meet user needs.
Handle each request with the same level of dedication.

Fluency in English Customer support

Posted 6 days ago

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🔥 Customer Support Representative

Posted 6 days ago

🧭 Full-Time, Part-Time

💸 23.9 - 28.0 USD per hour

🔍 Customer Service

🏢 Company: Fischer👥 251-500 Consulting Legal Professional Services

High school diploma or equivalent is required.
Previous customer service billing experience is a plus.
Basic knowledge of Microsoft Office applications.
Must be able to pass background check and drug screen as permitted by law.
Strong oral and interpersonal communication skills are essential.
Ability to adhere to compliance expectations under applicable laws.

Answer all questions and guide borrowers through the application process.
Update consumers account information during and after each call.
Identify payment options and set up payment arrangements as necessary.
Initiate and receive effective outbound and inbound calls.
Produce and arrange payment solutions for customers.
Provide account updates to management and ensure quality standards are met.

Posted 6 days ago

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🔥 Customer Support Specialist (Sales)

Posted 7 days ago

📍 United Kingdom, Europe

🧭 Full-Time

💸 28000.0 - 30000.0 GBP per year

🔍 Travel industry

🏢 Company: Much Better Adventures👥 1-10💰 $6,372,000 21 days agoAdventure Travel Search Engine Sustainability Enterprise Software Travel

You have a passion for adventure travel & the activities in our adventure collection.
You have firsthand experience of small group travel, especially with strangers.
You have experience in customer sales in the adventure, travel or outdoor sector; or in e-commerce.
You have a proven track record of achieving sales targets and key performance indicators.
You have exceptional written & spoken English with a warm personality.
You are a great listener and emotionally intelligent, able to empathise and adapt conversations.
You are self-driven and can work independently in a fast-paced remote team.
You are organised, skilled at time-management, and have attention to detail.
You quickly learn new technologies and strive for efficiency.
You have flexibility and can handle changing priorities positively.
You are a team player and excited about the company mission.

The first point of call for all adventure queries on the phone, live chat, social media and email.
Converting a high rate of enquiries into new bookings and answering pre-departure questions from customers.
Working with local hosts to manage existing bookings and ensure a positive booking experience.
Ensuring no customer waits more than 24 hours for a response from the team or local hosts.
Problem solving customer barriers to booking and issues with the platform.
Composing thoughtful and accurate replies to inquiries.
Monitoring and controlling multiple tasks simultaneously.
Sharing customer insights and experiences to improve user experience.

Problem Solving Customer service Attention to detail Organizational skills Time Management Fluency in English Empathy Sales experience CRM Customer support

Posted 7 days ago

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🔥 (fluent German & English) Customer Support Consultant, part-time (Georgia)

Posted 7 days ago

📍 Georgia

🧭 Part-Time

🔍 Support-as-a-Service

Excellent German and English (at least C1, written and verbal).
Basic knowledge of Intercom.
Experience in handling communication with the customers via phone calls.
Ability to work collaboratively in a team.
Independent and proactive approach to work.
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Providing exceptional customer and technical support via calls, emails, and chats.
Gathering required technical information to ensure resolution of complex cases.
Working with cross-functional teams.
Ensuring customers' satisfaction.
Securely working with customers’ sensitive information.

Technical support Customer support

Posted 7 days ago

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