Product Manager - Public Assistance Solutions

New
C
CYBREX TechnologiesGovernment Software
District of Columbia, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
4+ years
Required Skills
AgileProduct ManagementSCRUMHIPAA

Requirements

  • 4+ years of Product Management experience delivering enterprise or government software solutions.
  • Demonstrated understanding of modern eligibility engines, document management systems, or EBT processing platforms for SNAP, TANF, or WIC.
  • Direct experience delivering software under state/federal government contracts.
  • Strong familiarity with federal compliance frameworks including FNS regulations, NIST standards, and HIPAA/PII handling.
  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).
  • Proficiency working in Agile/Scrum environments.

Responsibilities

  • Define and drive the strategic roadmap for human services products, balancing client requirements, federal compliance mandates, and user needs.
  • Translate complex government policies and SME inputs into prioritized user stories, acceptance criteria, and actionable sprint backlogs.
  • Lead engineering, design, and SME teams to design, build, and deploy high-impact tools for caseworkers and benefit recipients.
  • Partner with state agency leadership, EBT processors, and third-party vendors to ensure seamless system interoperability and integration.
  • Create and conduct product/solution demos for potential clients.
  • Track product performance, user adoption, and system reliability to modernize public assistance delivery.
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