Channel Manager, LATAM
O
OmiliaCCaaS, conversational AI
Brazil. MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluency in Spanish and/or Portuguese, plus fluency in English.
- Experience
- 3-7 years
- Required Skills
- Business DevelopmentCRM
Requirements
- 3-7 years of experience in channel development, partner sales, or business development in LATAM technology markets.
- Strong understanding of LATAM go-to-market dynamics, including regional telecom integrators and carrier distribution models.
- Fluency in Spanish and/or Portuguese.
- Fluency in English.
- Strong relationship-building and co-selling skills with a partner-first mindset.
- Ability to operate with autonomy across multiple priority markets and manage a distributed partner network.
- Background in CCaaS, contact center technology, or conversational AI (preferred).
- Existing relationships with regional CCaaS SIs or telecom integrators in Brazil or Mexico (preferred).
- Familiarity with conversational AI adoption in LATAM enterprise markets (preferred).
- Experience in a startup or high-growth SaaS environment (preferred).
Responsibilities
- Own the end-to-end activation lifecycle of regional integrators, carrier-owned distribution partners, and SI-led CCaaS deployment partners.
- Drive sustainable partner-sourced pipeline growth in Brazil, Mexico, and other priority markets.
- Maintain accurate, timely, and consistent CRM pipeline attribution for all partner-sourced opportunities.
- Build and protect the company's reputation and field awareness within LATAM partner communities.
- Provide field intelligence and pipeline visibility to the Channel Director to inform strategic decisions.
- Identify and escalate risks or underperformance within the partner network.
- Co-sell on active partner-submitted opportunities alongside Account Executives.
- Represent the company at regional partner and industry events.
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