Medical Collections Specialist
New
S
Skilled Wound CareHealthcare
Manila, Philippines, USA daytime hours (Graveyard shift in PH)Contract
Salary5 USD per hour
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Job Details
- Required Skills
- Microsoft OfficeNegotiation
Requirements
- Excellent negotiation and collection skills.
- Proficiency in Microsoft Office applications.
- Strong persuasive speaking and communication skills.
- Ability to work effectively with employees, patients, and insurance companies.
- Attention to detail with strong multi-tasking and prioritization capabilities.
- Must be available to work US daytime hours (graveyard shift in Manila).
- Patience and customer-focused service mindset.
- Ability to complete pre-employment DiSC and skills testing.
Responsibilities
- Follow up on outstanding insurance claims directly with payers.
- Process incoming correspondence from patients and insurance companies.
- Resolve coding or billing issues by analyzing EOBs to correct errors.
- Escalate problem accounts to management for assistance and resolution.
- Document all actions taken to resolve patient balances.
- Prepare and mail manual claims to individual payers daily.
- Complete all daily, weekly, and monthly reports as assigned.
- Participate in required monthly in-services and educational training.
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