Growth Operations Specialist

New
P
PearlHealthcare
Central Luzon, Philippines. Davao Region, Philippines. Central Visayas, Philippines. Northern Mindanao, Philippines. Eastern Visayas, Philippines. Mimaropa, Philippines, PST 9:00 AM – 6:00 PM (Monday–Friday)Full-TimeMiddle
Salary1,200 - 1,400 USD per month
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Job Details

Languages
C1+ English (CEFR)
Experience
2+ years
Required Skills
CRMGoogle Workspace

Requirements

  • 2+ years in patient intake, telehealth, or patient-facing healthcare operations.
  • Demonstrated experience conducting patient consultations, intake calls, or appointment coordination.
  • Experience leading live patient-facing video consultations via Zoom or equivalent.
  • Hands-on experience with CRM, scheduling, or patient management software.
  • Experience handling medical insurance information and related patient inquiries.
  • Proficiency with Google Workspace (Docs, Sheets, Calendar) and team communication tools (Slack or equivalent).
  • C1+ English (CEFR) for client-facing patient consultations conducted by voice/video.
  • Background in US healthcare administration or telehealth operations (preferred).
  • Experience with patient conversion, admissions, or healthcare enrollment processes (preferred).
  • Familiarity with EHR/EMR systems (preferred).

Responsibilities

  • Conduct live patient-facing video consultations via Zoom or equivalent platforms.
  • Manage patient intake processes and appointment coordination.
  • Accurately document patient information within CRM and patient management systems.
  • Handle medical insurance inquiries and related patient data.
  • Support patient conversion and enrollment processes.
  • Maintain CRM hygiene and provide on-time reporting.
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1,200 - 1,400 USD per month
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