- Recruit, hire, and train outbound sales representatives
- Build a high-performing team using lower-cost remote talent
- Ensure agents sound professional and can effectively communicate with U.S. homeowners
- Create scripts, call flows, and training materials
- Source homeowner data and prospect lists
- Identify and manage lead sources and data providers
- Monitor team performance and appointment generation
- Coach underperforming agents and improve results
- Manage schedules, coverage, and daily operations
- Track KPIs and report results to management
Team managementLead Generation